Pros (+) Wifi not in rooms. Continental breakfast is wonderful. It was nice to be away for the busy part of Key West but yet close so not a lot of driving. Front desk staff polite and pleasant rest is hit and miss. Rooms clean.
4 stars
The Capitana Key West
2401 N. Roosevelt Blvd, Key West, Key West, FL 33040, United States
Key West, FL
See location+1 305 296 6925Photos of The Capitana Key West
Overview
Those headed for the beaches of Key West in Florida can stay at the Banana Bay Resort to be close to all the city has to offer, as well as have a home base for the night that is relaxing and has modern amenities.
The rooms at the resort are split between two floors. They are suites that include kitchenettes so guests an make some food in the room. Guests will have air conditioning, access to a private beach, microwaves, and private balconies. There are views of the Gulf of Mexico from the balconies for guests to gaze out at on their trips. Rooms have lots of space for guests to move about in and many of the modern amenities travelers are accustomed to.
There is a free breakfast served for guests of the Banana Bay Resort every morning. There are also vending machines on-site for snacks. The property is close to a ton of other dining options. Kim’s Kuban is a quick walk away. Key Plaza Creperie can be walked to as well. There are also Goldman’s Bagel Deli and Five Guys in under 10 minutes from the resort.
Banana Bay Resort has a pool for guests to enjoy. There is a private beach to lay out on and many Adirondack beach chairs to lounge in and take in the stunning views. Guests can enjoy time in the on-site hot tub, or rent bicycles for exploring Key West on two wheels. Note that this property is for adults only so book accordingly.
Latest deals for The Capitana Key West
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Privacy Preferences
Amenities at The Capitana Key West
- Private beach
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Bathroom
- Shower
- Additional bathroom
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- No smoking
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Private beach
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Dining table
General
- Family rooms
- Sea view
- Seating area
- Telephone
Pool and spa
- Pool bar
- Hot tub
- Outdoor pool
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
Services and conveniences
- Wake-up service
- Mini-market on site
- 24hr front desk
Media and entertainment
- Flat-screen TV
- TV
Parking and transportation
- Parking
Laundry
- Iron and ironing board
Workspace
- Desk
Things to do
- Bicycle rental
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Capitana Key West
8.8
Very good
2234 verified ratings
Wonderful
1257
Very good
328
Good
197
Okay
123
Fair
117
Mediocre
76
Poor
136
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel, with many noting the cleanliness of the rooms. However, several reviews mentioned that the rooms were in need of upgrades, particularly regarding air conditioning and amenities. Overall, while there were some issues with the facilities, the positive aspects of location and service stood out.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
1190 reviews
9.4 out of 10
19 reviews
9.2 out of 10
12 reviews
6.3 out of 10
27 reviews
All reviews
Pros (+) If the owners would spent a little money to modernize the rooms, this would be the place to stay in Key West. It's secluded, on the water and very reasonable. I will stay there again.
Cons (-) The carpet, a/c, tv's paint need upgraded. The tiki bar would be a great party spot.
Pros (+) The resort was not hard to find. It's location is right off the main strip. But when entered the parking lot was surprised by the unkept building. The staff was prompt and courteous. Overall the room was cleaned but paint was peeling off the walls, the toilet leaked, the bed was uncomfortable and squeaky, and everything that seemed worned down and old.
Cons (-) I didn't think the price was right for the stay and worth the price of the room.
Pros (+) Location and waterfront view... iguana and other wildlife were around the area so that was nice.
Cons (-) Termites, disgusting bathrooms, wife got bed-bug bites, unpainted drywall patch in room. Wouldn't pass housing code if newly built. Closer to a "no-tell-motel" than a resort.
Pros (+) Great Loacation
Cons (-) Staff was poor, room was adequate. Air conditioning was poor.
Pros (+) The location is good, could rent a bike easily, stayed there for 3 nights and everyday someone did cleanup the room. There was a fridge and microwave which did help.
Cons (-) 1)The room was nasty. The carpet needs to be changed immediately, not cleaned as you cannot walk without slippers in the room, your feet will be BLACK. 2) They provided a coffee machine but no sugar and/or creamer in the room. 3) The breakfast wasn't great, no eggs at all :( 4) There was a broken hair dryer in the bathroom cabinet, the cabinet had a lot of molds. 5) There were 2 lamps in the bedro...
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Pros (+) I liked the breakfast and the rooms were nice and comfortable. The hotel was 5 minutes away from everything. The room does not need to be upgraded. Seriously it's a room with beds, bathroom, and tv. Our tv was not a flat screen but so what... I thought for the price, this was great.
Cons (-) The staff seemed a little disoriented towards hotel policies. There was a lack of communication between managers and staff.
Pros (+) The room was quaint and very cool. Loved having a frig.
Pros (+) It was easy to check in and folks were friends enough.
Cons (-) pool wasn't heated and there could have been more of a breakfast selection
Pros (+) Booked two beds and when we got there they told us they didn't have any left
Cons (-) Place was dingy
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the rooms at The Capitana Key West?
The rooms are beautifully decorated, spacious, and include kitchenettes, private balconies with ocean views, and comfortable beds with unlimited free water.
What are the dining options like at The Capitana Key West?
The hotel offers a free breakfast every morning and has a poolside bar with great drinks and food. However, some guests have mentioned that the breakfast options could be improved.
What are the amenities available for guests at The Capitana Key West?
Guests can enjoy a pool, hot tub, private beach, and on-site bicycle rental. The hotel also provides wake-up service, a mini-market, and a 24-hour front desk for convenience.
What are some common concerns about The Capitana Key West?
Some guests have mentioned concerns about unfriendly staff, communication challenges, and the quality of the food at the bar/restaurant. Additionally, there have been comments about the cleanliness of the rooms and the use of disposable plastic items for breakfast.
When is the best time to visit The Capitana Key West?
The high season is in March, offering a great time to visit and enjoy the hotel's pool area, private beach, and beautiful facilities. However, it's important to note that the tiki bar closes early at 7 pm, which may impact evening activities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Opt for a room with a balcony facing the Gulf of Mexico for stunning views, as mentioned by several guests.
Consider Transportation Options
While the hotel is a bit away from the main attractions, renting a moped was recommended by guests for convenient exploration of Key West.
Enjoy the Pool and Beach
Take advantage of the hotel's pool, private beach, and Adirondack beach chairs for a relaxing and enjoyable experience, as highlighted by guests.
Check Room Location
If you prefer a higher floor, consider requesting a room on the upper floors, as some guests found the first-floor rooms less preferable.
Explore Nearby Dining Options
Venture out to nearby dining options such as Kim’s Kuban, Key Plaza Creperie, Goldman’s Bagel Deli, and Five Guys, all within a short walking distance from the resort.
Be Mindful of Staff Interactions
While the hotel is praised for its modern amenities and cleanliness, some guests mentioned encountering unfriendly or unhelpful staff, so it's advisable to be prepared for varied service experiences.
Consider Alternative Transportation to Duval Street
If planning to visit Duval Street frequently, consider the cost of transportation, as some guests suggested the convenience of a free shuttle service to this popular area.
Be Aware of Noise Levels
Some guests reported noise issues, particularly in specific rooms, so it may be beneficial to inquire about potential noise disturbances before selecting a room.
Note Limited Breakfast Options
While the hotel offers a free breakfast, some guests found the menu limited, so consider exploring other dining options for breakfast.
Environmental Considerations
Be mindful of the hotel's environmental practices, as some guests noted the use of disposable plastic cutlery and plates, which may not align with sustainable preferences.
Location
2401 N. Roosevelt Blvd, Key West, Key West, FL 33040
What's nearby
- Smathers Beach0.9 mi
- Key West Cemetery1.2 mi
- Key West Historic District1.3 mi
- South Beach1.6 mi
- Key West Butterfly and Nature Conservatory1.6 mi
- Fort East Martello Museum1.6 mi
- Ernest Hemingway Home and Museum1.6 mi
- Southernmost Point1.7 mi
- Hard Rock Cafe Key West1.7 mi
- Key West Lighthouse1.7 mi
- Pirate Soul Museum1.7 mi
- Sloppy Joe's Bar1.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Capitana Key West
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $416 |
Average price (weekend night) | $466 |
When to book a room at The Capitana Key West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Capitana Key West
FAQs when booking at The Capitana Key West
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Value for money | 8.1 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Key West |
Distance to airport | 1.2 mi |