Keynsham Hotels

Nothing stands out

Incredibly over priced. Facilities no better than a travelodge but at double the price. The bed moved all over the place. The shower was a slow trickle. Rubbish.

Location

Lounge was very cold at times, no saucers with tea cups felt cheap. Beds/pillows were bit uncomfortable. Customers staying at the hotel should not have to pay £5 per day for Parking,

The room itself

the service in the restaurant was shocking I have filled in the feed back form at the hotel.

Quiet location. Convenient formotorway. Friendly, helpful staff. Excellent breakfast, attentive waiters.Well appointed,comfortable, warm room.

No problems

Staff were friendly. Hotel room was lovely. Very quiet.

It was difficult to find the hotel car park. It could be better signposted. Otherwise everything good.

The bedrom was brilliant and had everyone you could need and so comfortable

the corridoors, general foyer etc very clinical not 'warm/cosy'

Welcoming friendly and attentive staff. Comfortable room, excellent restaurant. Close to Bristol airport with facility to leave the car and to be transported to and from the airport.

Staff were very accomodating, and the airport transfer service is very good value for money.

The staff were very friendly and welcoming. The hotel was up market & stylish. You could have walked about in designer, formal or leisure wear and no-one would have batted an eye. 100% for cleanliness. The food was excellent and catered for all tastes.

Everything it was wonderful could not fault it.

superb standard of room and facilities, excellent friendly staff, shuttle service to airport prompt and friendly.

The location near the river. Perhaps a little difficult to locate by car!

Unfortunately the heating wasn't working on the 1st floor where my room was allocated. No-one offered a heater of any kind and it was extremely cold weather. I had to request milk as there was non available in the room to make a drink when I arrived after a long journey.

Well located on Broad Quay, close to Bristol waterfront, good restaurants within walking distance, walkable to main shpppoing district of Bristol.

We booked two rooms, one for 3 people, the other for 2. The hotel placed the extra bed in by far the smaller of the two rooms and the rooms were six floors apart. The larger room, although very comfortable, absolutely stank of cigarette smoke. We were oiffered a small discount on checkout, but this should have been picked up by housekeeping and the room not allocated.

front desk people were very helpful. great location

can't think of anything

it's central

Absolutely awful night, sent to very shabby single room right above function rooms. party below so loud the furniture in the room vibrated until 1am. Then at 7am neighbours put tv on clearly audible through paper thin walls. worst night I have ever spent in a hotel.

Excelllent room, staff very obliging, breakfast more varied than expected.

Unable to access a hairdryer on two out of the three occasions we asked for one at reception. Ibis need either to have hairdryers in the rooms or have more available at the desk, customers were not returning them after use as requested seemingly.

it was so handy to get to train station not to far of walk to city shopping and not to far from the main bar area

none

Once you have arrived, it is a rather hassle free experience. The place is clean and just off the main road which is nice.

Very hard to find the lodge. Came in from the other direction as I followed GPS instructions and only found the place after looking at other reviews to turn at the plane. Receptionist was rather rude after I explained that it was hard to find, as if I was stupid.

Location, Rate, helpfullness of staff, style of room and bathroom

Thought price of breakfast quite expensive

Upgrade for £10 to Superior room with riverside views and little extras TV in bathrooms, bathrobes, also some fab dining near by made weekend really special

Nothing

Close to Cribbs Causeway

Overpriced, shabby, public rooms very noisy.

An excellent stop over on our way to Wales. The hotel was clean and well presented. The staff were efficient and friendly. The room (Double) was spacious and clean although a bit dated, the bathroom was clean. We ate in Quarter Jacks Restaurant, again the sta\ff were great and the food was v tasty.

Our biggest let down was the uncomfortable bed! A new mattress needed. Also the bathroom towels needed re-newing aswell, rather small and thin.

It was ok. small room with the noisiest flush i have ever heard!

The staff were pleasant and attentive. The breakfast was good quality and the room was clean and comfortable.

The staff were very friendly and helpful, made you feel welcome.

cheap and cheerful basic but served our needs

traffic noise from road below our window

An excellent well proportioned room that offered comfort and space. It was also within walking distance of the shopping area.

Nice quiet location very close to everything. The rooms were spacious and clean. Nice size bathroom too. The staff were very helpful and friendly. The food in the bar was delicious. I would definitely recommend this hotel.

After a night out on the town, i returned to find i had no electricity in my room. But the next morning i informed the staff who were very apologetic and they sorted the problem out quickly.

Very friendly staff and also great deserts in the evening.

I stayed only one night but experienced good time with Novotel. Hopefully i will get back for more stay. Thank u Novotel.

Nothing

The staff was very courteous kind friendly they met my needs the facility was well kept (clean)

I can't find anything to complain about except not enough tv stations that we could view without paying

Good location and very clean modern room that was very comfortable.

nothing special

a bit overpriced

I am overall very happy.

no.

very clean, new nice beds, good location for the station, friendly receptionist

pillows too thick

The room was spacious, very clean and modern as was the bathroom and separate toilet which was great!

everything was good

The staff were excellent - friendly and very helpful - and the room was superb.

There was absolutely nothing that we didn't like!

We had a very comfortable and comvenient city stay. Our room was quiet, but a harbour view woukd have been an advantage.

expected noise from the car parks etc but found it very good and it was good to be able to go over to the shops if necessary.very pleasant stay.

I would not have breakfast again in the hotel as it was very basic for the price so I would use the facilies near by.I had to wait for a table as well

I found it clean comfortable and most importantly convenient.

lack of car parking spaces, and other guests a bit noisy during the early hours.