Crystal Hotel
Overview
The Crystal Hotel by McMenamins is located in the West End of Portland, near the Pearl District. This historic flatiron building has been renovated into a modern hotel with 51 guest rooms and suites that are inspired by performances from the Crystal Ballroom, located next door. There is a cafe that serves breakfast, lunch, and dinner with locally-sourced ingredients and a craft cocktail and wine list. This hotel also offers a saltwater soaking pool.
The Crystal Hotel offers pet-friendly accommodations. This property is listed on the National Register of Historic Places. The hotel does not provide parking for guests. Valet service is available for guests of the hotel restaurant or Al’s Den event venue. Hotel guests can find nearby paid parking with in and out access, and vouchers are provided at the front desk. Guests of the hotel are also close to plenty of downtown attractions, including Powell’s City of Books, which covers an entire city block. Also nearby, guests will find shopping in the Alphabet district and plenty of boutiques, galleries, and restaurants right in the neighborhood.
All of the guest rooms at this property feature large windows with various views of the city. Guests can choose from king or queen rooms and all rooms are individually designed. There are nine king suites that include private bathrooms. The rest of the rooms have access to an individual bathroom down the hall. There are three bars and lounges at this hotel, which also offers 24-hour front desk services and concierge services.
Amenities at Crystal Hotel
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Dining
- Wine glasses
- Electric kettle
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
General
- Family rooms
- Seating area
- Slippers
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Beauty salon
Health and safety
- Safe
Family friendly
- Cribs available
Spa
- Spa
Reviews of Crystal Hotel
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the bed options available at Crystal Hotel?
Guests can choose from king or queen rooms, and there are nine king suites that include private bathrooms. The rest of the rooms have access to an individual bathroom down the hall.
Are there any concerns about the noise level at Crystal Hotel?
Some guests have mentioned that there was absolutely no sound isolation, and they could hear people talking, laughing, coughing, and slamming doors all night long.
What practical amenities are available at Crystal Hotel?
The hotel offers a saltwater soaking pool, three bars and lounges, 24-hour front desk services, and concierge services. Additionally, guests can opt for a soft or firm pillow for added comfort.
What are guests saying about the cleanliness at Crystal Hotel?
Guests have described the rooms as clean and cozy, with access to towels, bathrobes, and slippers. However, some have mentioned concerns about the noise level and the lack of sound isolation.
When is the best time to visit Crystal Hotel?
The hotel is recommended for business trips or for tourists interested in the city center life. Guests have also highlighted the friendly and helpful staff, making it a great choice for those seeking a comfortable and convenient stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported issues with noise from other guests and nearby establishments. Light sleepers may want to consider this when choosing their room or bring earplugs.
Take Advantage of Nearby Attractions
The hotel's central location provides easy access to Independence Square and several other attractions, making it convenient for sightseeing and exploring the city.
Check Pillow Comfort
A few guests found the pillows to be uncomfortable, so it may be worth inquiring about pillow options or bringing your own if you have specific preferences.
Be Mindful of Room Size
Some guests felt that the rooms were on the smaller side, so if space is a priority, it's advisable to inquire about room size options when booking.
Parking Considerations
The hotel does not provide parking for guests, but vouchers for nearby paid parking with in and out access are available at the front desk. Guests with vehicles should plan accordingly.
Pet-Friendly Accommodations
The hotel offers pet-friendly accommodations, making it a suitable choice for guests traveling with their furry companions.
Consider Noise Levels
Some guests reported issues with noise from other guests and nearby establishments. Light sleepers may want to consider this when choosing their room or bring earplugs.
Explore Dining Options
While the hotel's cafe offers meals, guests also appreciated the variety of dining options in the neighborhood, including cafes and restaurants, providing plenty of choices for meals.
Take Advantage of Concierge Services
The hotel offers 24-hour front desk and concierge services, which can be helpful for arranging tours, transportation, and getting local recommendations.
Location
What's nearby
- National Bank of Ukraine0.3 mi
- House with Chimaeras0.3 mi
- Ukrainian House0.3 mi
- St. Michael's Golden-Domed Monastery0.5 mi
- Saint Sophia Cathedral0.5 mi
- National Opera of Ukraine0.5 mi
- Ukrainian Parliament Building0.6 mi
- Museum of Western and Oriental Art0.7 mi
- Taras Shevchenko National University of Kyiv0.7 mi
- St. Andrew's Church0.8 mi
- Kiev City Centre0.8 mi
- Olimpiyskiy National Sports Complex1.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crystal Hotel
Low season | November |
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High season | August |
Average price (weeknight) | $54 |
Average price (weekend night) | $56 |
When to book a room at Crystal Hotel
KAYAK's top tips for your stay at Crystal Hotel
FAQs when booking at Crystal Hotel
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Value for money | 8.8 |
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Distance to city center | 0.3 mi |