Holiday Inn Killeen - Fort Cavazos Area By IHG

Guests have consistently praised the hotel for its cleanliness, with many mentioning the very clean rooms and friendly staff.

Some guests have mentioned specific issues, such as a maid failing to enter/clean the room on certain days and encountering hair on the floor and nightstand in the bathroom.

Guests have appreciated the good food at the onsite restaurant and bar, although some found the bar to be pricey.

Many guests have found the staff to be friendly and easy to talk to, with exceptional customer service at check-in and checkout.

While there is free parking available, some guests have suggested that the hotel needs more parking in the front.

Some guests mentioned that the first-floor rooms were spacious and conveniently located near the lobby, providing easy access. However, parking may be less than ideal on this floor.

Upgrading to a room with a balcony facing the fountain is recommended for spectacular views, as mentioned by several guests.

If planning to use the pool, it's advisable to confirm its operational status directly with the hotel, as some guests were disappointed by conflicting information about pool access.

Some guests experienced issues with housekeeping and had to request fresh towels daily, so it's advisable to check the availability of fresh towels upon arrival.

Guests reported thin walls and noise from adjacent rooms, so light sleepers may want to consider this when choosing a room or bring earplugs.

It's recommended to confirm the availability of breakfast, as some guests found no food available for breakfast, leading to the need to eat elsewhere.

Some guests encountered issues with internet connectivity upon check-in, so it's advisable to verify the functionality of the internet during the check-in process.

Parking in the front close to the entrance is limited, so guests may want to consider alternative parking arrangements or arrival times.

If requiring early check-in, it's advisable to confirm this directly with the hotel to avoid any miscommunication or inconvenience.

Guests with accessibility needs may want to confirm the availability of handles/bars in the handicapped shower to ensure a comfortable stay.