Shilo Inn Killeen

The hotel offers a restaurant and a bar/lounge, providing convenient options for dining and relaxation during your stay.

The hotel takes pride in maintaining clean rooms and common areas, ensuring a comfortable and hygienic environment for all guests.

The hotel provides increased accessibility, including features like elevators and ground floor units, to accommodate guests with accessibility needs.

Consider visiting during the low season in January or the high season in September for a potentially more enjoyable and comfortable experience.

Guests can expect comfortable and spacious beds, ensuring a restful and enjoyable stay at the hotel.

Some guests mentioned that the hotel is currently undergoing renovations, so it's advisable to request a room away from any construction noise or disruption.

Several guests were disappointed by missing amenities such as towels, rags, and ice machines not working. It's recommended to check the room for all necessary amenities upon arrival and promptly notify the staff of any deficiencies.

Despite expectations, some guests were surprised to find that the hotel did not offer the expected breakfast buffet. It's advisable to verify the availability of breakfast options before booking or upon arrival.

The hotel's restaurant and lounge may have limited hours, as reported by guests. It's recommended to inquire about their operating hours to avoid disappointment.

Some guests reported concerns about the cleanliness and odors in the hallways. Choosing a room on the upper floors might provide a quieter and cleaner environment.

Several guests encountered cleanliness issues, including dirty towels, unclean playpens, and a musty smell. It's advisable to thoroughly inspect the room upon arrival and promptly report any cleanliness issues to the staff.

Guests reported issues with room keys, malfunctioning AC, and missing room service. It's recommended to confirm the availability and functionality of special services such as room keys, AC, and room service upon check-in.

Some guests mentioned discrepancies in room rates, with one guest being charged more than others in the group. It's advisable to clarify room rates and any additional charges before confirming the booking.

Some guests noted that the hotel's proximity to their event was convenient, but they were unaware of ongoing construction. It's advisable to check for any nearby construction or renovations that might affect the stay.

Guests reported disappointment with the closure of the restaurant and the non-functioning pool. It's recommended to verify the availability of these facilities before booking, especially if they are essential to the stay.