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Pros: "I love the inflight entertainment"

Cons: "Use another airline"

Pros: "M"

Pros: "The seat wasn’t very comfortable"

Pros: "Everything"
Cons: "Yes"

Pros: "Horrible staff at LAX boarding gate. Been treated horribly by incompetent and rude AA staff."
Cons: "Hire only friendly people for this type of job. Hire people knows basic math. Train their well on how to communicate with people."

Pros: "Comfortable"
Cons: "I was in 10C a So I was able to hear a disgruntled AA employee. Just like office politics. But up in the air. I didn’t need to hear"

Pros: "Everything"
Cons: "Everything was cancelled or delayed, missed connection are very common."

Pros: "pilot was great and you could hear him!"
Cons: "SOME kind of FREE food"

Pros: "Good first. Class seat"
Cons: "Lotsa turbulence, very hard to sleep"

Pros: "many movies"

Pros: "Greets you nicely, on time, caring staffs"

Cons: "Constant delays, wrongful promises of when/how long delays would take"

Pros: "Straight to the point,easy,and convenient"
Cons: "Nothing yet"

Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."

Cons: "There was no entertainment at all, and pretzels are gross"

Pros: "Even the food was decent (granted, I flew in 1st,so at least there was food)."
Cons: "Power outlet cover was busted. But it worked."

Pros: "Everything"
Cons: "None"

Cons: "Had to buy another ticket"

Pros: "They made a long trip comfortable with an excellent attitude."

Pros: "There are three meals during the trip."
Cons: "Not at this time."

Pros: "Comfortable and on time"

Cons: "The breakfast was not very good. I would have liked more fruit and maybe a real regular muffin."

Pros: "Nothing"
Cons: "It wasn't Cathy Pacific operation."

Cons: "served snacks without drinks or at least water"

Pros: "Staff was friendly"
Cons: "There were no veg options for sandwiches and food ran out after boarding group 6."

Cons: "The breakfast, no hot meal just sugary food."

Pros: "NA"
Cons: "NA"

Pros: "Everything"

Pros: "It didn't take long for anything."

Pros: "Everyone was friendly"
Cons: "Very tight fit."

Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"

Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."

Pros: "Great entertainment system at each seat"

Cons: "Food was nasty and they didn't have a non dairy option"

Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."

Pros: "everything ran like clockwork"

Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"

Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"

Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."

Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"

Pros: "same as above"

Cons: "Terminal at LAX requires a bus."

Cons: "Checkin was a nightmare! Not clearly marked and very confusing at LAX."

Cons: "Departure to late hard to get other fly conection ."

Pros: "Service, clean aircraft, I felt AA cares about me"
Cons: "Changing gates before boarding"

Pros: "Business Class seat"
Cons: "People using forward lavs"

Cons: "It was delayed for more then an hour."

Cons: "Practically no food was served."

Pros: "Everything"
Cons: "Nothing"

Pros: "Everything"
Cons: "Food"

Cons: "Length"

Pros: "It was comfortable"
Cons: "The wifi wasn't working"

Cons: "Wifi only worked for a half hour, we paid extra to bring carry on bag, and the're was no space in the plane, had to send it in the cargo."

Pros: "WiFi Movie channels"
Cons: "Choice of snacks!"

Cons: "The remote in the arm rest is the worst part of the aircraft. You can never rest your arm because you will always hit the remote changing the channel or turning the screen on."

Pros: "Movies and drinks"
Cons: "More frequent service"

Pros: "Nothing"
Cons: "Plane on time and it was very hot on the plane"

Pros: "It’s ok. The airplane is not comfortable. It’s old and small"
Cons: "N/a"

Cons: "Delays"

Cons: "Uncomfortable"

Pros: "We arrives early."
Cons: "Very long walk to next gate. No golf carts wanted to bring US. Wife is pregnant"

Cons: "My luggage is all soaking wet. Horrible."

Cons: "They had no room for my carry on, I had to place it under my seat making my legs very comfortable."

Cons: "Snack"

Pros: "Good. Thank You united airlines.!! Excellent 10.00"

Cons: "They skipped me for drinks"

Cons: "The bathroom gets messed ( wet paper towels on floor) by irresponsible passengers, stays yucky ."

Pros: "Really professional. Nice service."
Cons: "Lost a bag."

Cons: "Immediately after all passengers were boarded United discovered the plane had to be replaced. We all had to deplane, wait an hour more for a new A320, and reboard. Also irritating that delays are posted at 15 minute intervals and then updated; so you have to keep updating friends & family via WiFi. If it's predicted to be an hour, say so."

Pros: "Everything good"

Cons: "Great flight crew"

Pros: "Suitcase arrived at the carrousel on time , much better than Houston."

Cons: "Wi-Fi wasn't available"

Pros: "Direct tv in united codeshare flt"

Pros: "It was nice"

Pros: "It was just GOOOOD"
Cons: "Nothing"

Pros: "Boarding process"
Cons: "No food... Sporadic drinks.. Very cheap service"

Pros: "This was my first time flying United and I was very happy with everything. Hopefully my opinion will be the same on my return flt."
Cons: "It would have been nice had i been able to recline the seat a bit more. And some sort of remote for the games...To play the games u have to lean forward and sit with ur arms raised to touch the screen and that get very uncomfortable...It might not b important to everybody ...but since u asked..."

Pros: "Great"
Cons: "Nothing"

Cons: "My luggage was missing!"

Pros: "Nothing"
Cons: "Everything"

Cons: "There is delay in both airport for security check ! No more people to do it ! 1 hour waiting in line was very dissappointed"

Pros: "Nice staff"
Cons: "Horrible landing. They lost my luggage. Which I think my fees should be returned since I had to wait until 8 at night to receive it"

Cons: "We were grounded for over an hour, no fault of United. Spent a half hour on the runway, it would've been nice to be told that before taking off."

Pros: "As a pilot i don't care about the food, never eat it. I care about safe aviating and that we had all the way down to minimums into New Orleans."
Cons: "Don't much like being treated like cattle, but compared to flying my own aircraft this is practically free and totally safe."

Pros: "Nothing!!"
Cons: "The staff was very rude and they picked and chose who they wanted to move up front when there were very large people setting next to one another and the staff grabbed some of the smallest individuals and moved them up to business class. Very unprofessional!!!"

Pros: "My overall experience was excellent except for your new food policy. Meals should included! I am handicapped and asked for help boarding and getting to flights! I was helped by your caring and very curtitious staff! Thank you for your help."

Cons: "First of all, our boarding was late, snack wasn't offered, extra charge for TV and wifi."

Pros: "Was not happy"

Pros: "I'm a traveler, and I just don't recommend this airline. Here in America people have so many options."

Pros: "Great seat i had to pay extra but it was worth it"

Pros: "Morning flights are always rough but this was a joy....only 29 passengers....peace and quiet!"
Cons: "Nothing"

Pros: "Clean, and comfortable"
Cons: "No tv to watch"

Cons: "Hate the airport"

Pros: "Staff was friendly"
Cons: "Cold on board"

Pros: "Everything"
Cons: "Nothing"

Pros: "Smooth flight"

Pros: "The TSA pre board is the thing since ice cream"