Overview

Hilton Knoxville

501 West Church Avenue, Knoxville, TN 37902-2591, United States
+1 865 523 2300

$150+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 812 reviews
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Review highlights

  • 8.7
  • 8.5
  • 5.5
  • 4.9

Good to know

  • Professional service
  • Great shopping

Nearby

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    About

    The Hilton Knoxville hotel is located in the heart of downtown Knoxville. Within walking distance of the business district, major offices, World’s Fair Park and the University of Tennessee—it is perfectly situated for any stay. Directly off I-40 and I-75, this hotel in Knoxville, TN, is located near the Knoxville Convention Center and within minutes of McGhee Tyson Airport. Comfortable and well-furnished, each guest room is centered around the inviting bed with 250-thread count linen sheets. Surf the internet on hotel WiFi, or get to work at the large in-room desk. Some rooms have views of the Smoky Mountains, Tennessee River and the Neyland Stadium. Upgrade to an Executive Room and enjoy access to the private lounge, serving a delicious daily breakfast and evening appetizers

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Cribs available
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 812 reviews
    • 8.7 "Great service."
    • 8.5 "Location is great."
    • 5.5 "Average comfort."
    • 5.5 "Rooms are ok."
    • 5.5 "Average value."
    • 4.9 "Disappointing food."
    • 3.5 "Pool is below average."
    • 3.1 "Disappointing internet connection."
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    Overall Rating

    8.3 Excellent
    Based on 373 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Location is great."
      9.6 "96% liked the proximity to shopping."
    • 5.5 "Average comfort."
    • 5.3 "Food is average."
    • 5.2 "Average value."
    • 5.2 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      3.5 "65% said rooms were small."
      1.3 "87% thought they were poorly maintained."
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    Overall Rating

    8.4 Excellent
    Based on 332 reviews
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
      7.0 "70% enjoyed the lobby entrance."
    • 5.4 "Average value."
    • 5.3 "Average comfort."
    • 5.1 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 5.1 "Food is average."
    • 3.5 "Pool is below average."
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    Overall Rating

    8.2 Excellent
    Based on 81 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 7.6 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.1 "Vibe was decent."
    • 6.0 "Rooms are ok."

    Overall Rating

    7.5 Good
    Based on 24 reviews
    • 8.7 "Location is great."
    • 8.6 "Great service."
    • 5.4 "Average comfort."
    • 5.1 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great shopping"
    data provided by TrustYou

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