Crowne Plaza Knoxville Downtown University

9.0
Excellent

Based on 1,739 reviews
 
401 West Summit Hill Drive, Knoxville, TN 37902, United States
  +1 865 522 2600
Crowne Plaza Knoxville Downtown University - Knoxville, TN
Check-in
Check-out
Compare vs. KAYAK |
Booking.com $116
Priceline $119
InterContinental $124
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InterContinental
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Good to know

Distance to city center 0.4 mi
Location rating 9.1
Nearest Airport Knoxville McGhee Tyson
Distance to airport 11.7 mi

Rooms

Check-in
Check-out

Leisure Rooms

$181+

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Bed Type
Provider
Nightly
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Double bed
$181 per night
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Double bed
$198 per night

King Rooms

$170+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$170 per night
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Unknown
$245 per night
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King bed
$307 per night

Queen Rooms

$186+

Photo
Bed Type
Provider
Nightly
IMAGE
Sofa bed
$186 per night
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Queen bed
$190 per night
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Queen bed
$191 per night
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Queen bed
$192 per night

Double Rooms

$116+

Photo
Bed Type
Provider
Nightly
IMAGE
Double bed
$116 per night
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Double bed
$119 per night
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Double bed
$128 per night
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Double bed
$129 per night
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Double bed
$134 per night
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Double bed
$134 per night
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Double bed
$138 per night
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Double bed
$140 per night
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Double bed
$140 per night
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Double bed
$144 per night
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Double bed
$147 per night
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Double bed
$151 per night
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Double bed
$198 per night

Executive Rooms

$317+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$317 per night

Reviews

Pros

Cons

Traveler rating

288
64
18
7
2

Time of year

Traveler type

Show reviews that mention

+
breakfast buffet in 39 reviews
clean and nice in 8 reviews
crowne plaza in 4 reviews
downtown knoxville in 44 reviews
friendly staff in 201 reviews
great room in 112 reviews
location in downtown in 32 reviews
location was great in 178 reviews
market square in 24 reviews
nice hotel in 87 reviews
parking should be free in 80 reviews
pool was closed in 26 reviews
restaurants and shops in 31 reviews
room service in 52 reviews
snack vending machines in 11 reviews
walking distance in 73 reviews
yapping dog in 3 reviews
  • Okay
    Jan 2018
    5.1

    We always stay at Crowne Plaza when we travel..but.

    They allowed me to check in a couple of hours early...

    The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....

  • Excellent
    Jul 2017
    10.0

    Front desk staff was the best I have experienced in a long while.

    Proximity to downtown business, restaurants and entertainment.

  • Okay
    Jan 2017
    5.4

    Horrible food and service

    When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my husband who has life threatening food allergies. I would not have trusted this uneducated staff to properly ensure that his food was safe. I ordered instead from room service. The options were not impressive but I opted for pizza. I asked for "light cheese". It was repeated back to me correctly. I received a pizza with extra cheese and no sauce. I ended up ordering delivery food from outside the restaurant in order to get an edible meal. That was made difficult by a horrible WiFi in the room. It crashed 3 times in the course of my order. I won't be back.

  • Okay
    Dec 2015
    5.4

    Do not accept a room on the 7th floor!

    We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first bad experience. Do not accept a room on the 7th floor!

  • Good
    Nov 2015
    7.7

    Food in restaurant was sub par

  • Good
    Jan 2015
    8.0

    Comfortable!

  • Good
    Jan 2015
    8.0

    Need microwave frig in room

    Beds very soft, pillows very nice

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About

Overview

Welcome to One of the Top Hotels in Knoxville, TNKnoxville, home of the University of Tennessee Volunteers and the 1982 World's Fair, is a beautiful city nestled on the banks of the Tennessee River and home to endless sights and treats. You can make your trip even more memorable by staying at one of the best hotels in Knoxville, TN.Whether you want lodging near the Knoxville, TN convention center or you need to host an event, the Crowne Plaza® Knoxville hotel can deliver. We have more than 15,000 sq ft of event space and special perks like a Crowne Meetings Director and Herman Miller Caper chairs, we're considered "The Place to Meet." We're also conveniently near companies such as Tennessee Valley Authority and Brunswick.If you're planning a Knoxville, Tennessee vacation, our hotel's location makes it easy to visit the sights. We're near the beautiful campus of the University of Tennessee, as well as Sunsphere Tower from the 1982 World's Fair. Being within walking distance of other attractions like Market Square, Old City and the Tennessee Theatre is a great perk of lodging in downtown Knoxville, TN.No matter what brings you to our city, we're sure that you'll have a great time. Our amenities, including a 3,000-sq-ft Fitness Center, an indoor pool, Mahogany's Restaurant and the Crowne Plaza Sleep Advantage® Program, are there to ensure that. Come stay at one of the best Knoxville, Tennessee hotels!

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

Based on 1,739 reviews

9.6

Wellness

9.4

Bar

8.0

Breakfast

5.3

Comfort

Things to Know

  • Comfortable beds
  • Clean rooms
  • Friendly service
  • Great shopping

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business center
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Indoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Designated smoking area
Storage available
EV charging station
Elevator
Concierge service
Hairdryer
Parking (surcharge)
Laundry facilities
Cable or satellite TV

Location

Most Popular Landmarks

  • Market Square 123 yd
  • East Tennessee Historical Society 423 yd
  • Tennessee Theatre 436 yd
  • Knoxville Museum of Art 0.4 mi
  • Knoxville Civic Auditorium and Coliseum 0.5 mi
  • World's Fair Park 0.5 mi

Getting Around

Knoxville McGhee Tyson 11.7 mi
Asheville Regional 85.7 mi

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