Crowne Plaza Knoxville Downtown University By IHG

3 stars
8.9
Very good
based on 1351 reviews
1,351 reviews
Mon 11/9
-
Tue 11/10
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Just steps from Gay Street and a short walk to Market Square and Old City, Crowne Plaza Knoxville Downtown University is the hotel in downtown Knoxville that puts you at the center of it all. Whether you’re heading to a show at the Tennessee Theatre, exploring the Knoxville Museum of Art, or cheering at Neyland Stadium, our location connects you to the energy of the city and the campus. Near the University of Tennessee and just half a mile from the Knoxville Convention Center, we offer easy access for business, campus events and local gatherings. Our hotel blends classic Southern charm with modern convenience, ideal for family weekends, football games, meetings and more. Inside, you’ll find purposeful spaces to stay connected and unwind. Enjoy free Wi-Fi, a fully equipped fitness center with a dedicated cardio room, and a heated indoor pool. Dine at Mahogany’s, explore our marketplace with local goods, or host your next gathering in over 15,000 square feet of flexible event space. We’re pet-friendly, parking is easy, and our team is always ready to welcome you.
8.9
Very good
1351 reviews

Latest deals for Crowne Plaza Knoxville Downtown University By IHG

Mon 11/9
-
Tue 11/10
Deals from
$120
•Cheapest rate per night
Compare prices for Queen room, Double room and 30 more Crowne Plaza Knoxville Downtown University By IHG deals.
Queen room, 1 queen bed
$120
nightly with fees
Standard room, 2 queen beds
$122
nightly with fees
Standard room, 1 queen bed
$124
nightly with fees
Standard room, 2 double beds
$136
nightly with fees
Standard room, 2 double beds
$150
nightly with fees
Standard room, 1 sofa bed
$158
nightly with fees
Standard room, 2 double beds
$159
nightly with fees
Standard room, 2 queen beds
$165
nightly with fees
Standard room, 2 double beds
$170
nightly with fees
Double room, 2 double beds
$174
nightly with fees
Standard room, 2 queen beds
$176
nightly with fees
Standard room, 1 king bed
$184
nightly with fees
Standard room, 2 double beds
$222
nightly with fees
Standard room, 2 double beds
$231
nightly with fees
Standard room, 2 queen beds
$272
nightly with fees
Standard room, 2 double beds
$730
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Crowne Plaza Knoxville Downtown University By IHG

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center

Reviews of Crowne Plaza Knoxville Downtown University By IHG

8.9
Very good
1351 verified ratings
Wonderful
911
Very good
178
Good
117
Okay
41
Fair
43
Mediocre
18
Poor
43

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it convenient for downtown activities and events. The staff received many compliments for being friendly, helpful, and welcoming, contributing to a positive guest experience. Cleanliness was also highlighted, with several guests noting well-kept and tidy rooms. However, parking was a frequent source of dissatisfaction, with multiple guests mentioning extra charges, confusing policies, or inconvenient garage setups. Despite some negative feedback on parking and occasional service lapses, the overall impression was positive, especially regarding location, staff, and cleanliness.
AI-Generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Parking2.5 out of 10
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All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Room was spacious and bed was comfortable.
Cons (-) There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.
5.1
Fair
Kelsey, Jan 2018
Pros (+) They allowed me to check in a couple of hours early...
Cons (-) The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....
10
Wonderful
Don, Jul 2017
Pros (+) Proximity to downtown business, restaurants and entertainment.
5.4
Fair
Heather, Jan 2017
Pros (+) When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my h...
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Location

401 West Summit Hill Drive, Knoxville, TN 37902

What's nearby

  • Market Square123 yd
  • Gay Street271 yd
  • East Tennessee Historical Society423 yd
  • Tennessee Theatre436 yd
  • L&N Station0.3 mi
  • Bijou Theatre0.4 mi
  • Sunsphere Tower0.4 mi
  • Medical Arts Building0.4 mi
  • Knox County Courthouse0.5 mi
  • First Baptist Church0.5 mi
  • Andrew Johnson Building0.5 mi
  • Knoxville Civic Auditorium and Coliseum0.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Crowne Plaza Knoxville Downtown University By IHG

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
April
$210
$374
Cheapest month to stay with an average 47% drop in price.
Most expensive month to stay with an average 177% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Crowne Plaza Knoxville Downtown University By IHG

Which month has the cheapest rates at Crowne Plaza Knoxville Downtown University By IHG?

The cheapest month to stay at Crowne Plaza Knoxville Downtown University By IHG is December, with an average nightly rate of $142. The most expensive month is October at $487 per night.

What is the cheapest day to book Crowne Plaza Knoxville Downtown University By IHG?

The cheapest day to book Crowne Plaza Knoxville Downtown University By IHG is Wednesday, with an average nightly rate of $128. The most expensive day is Friday at $476 per night.

How far in advance should you book Crowne Plaza Knoxville Downtown University By IHG?

To get the best price at Crowne Plaza Knoxville Downtown University By IHG, book around 11 weeks in advance. This could save you approximately 40% compared to booking last minute.

KAYAK's top tips for your stay at Crowne Plaza Knoxville Downtown University By IHG

  • If you’re after a cheap room at Crowne Plaza Knoxville Downtown University By IHG, then you should consider staying during the low season. The cheapest deals can generally be found in June and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Crowne Plaza Knoxville Downtown University By IHG, plan to stay on a Wednesday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at Crowne Plaza Knoxville Downtown University By IHG was booked for on KAYAK in the last 2 weeks was $182, while the most expensive was $182.
  • How long should you stay at Crowne Plaza Knoxville Downtown University By IHG? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Crowne Plaza Knoxville Downtown University By IHG

  • Where is Crowne Plaza Knoxville Downtown University By IHG located?

    Crowne Plaza Knoxville Downtown University By IHG is located at 401 West Summit Hill Drive in Downtown, 0.4 miles from the center of Knoxville. Market Square is the closest landmark to Crowne Plaza Knoxville Downtown University By IHG.

  • When is check-in time and check-out time at Crowne Plaza Knoxville Downtown University By IHG?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Crowne Plaza Knoxville Downtown University By IHG.

  • Does Crowne Plaza Knoxville Downtown University By IHG offer free Wi-Fi?

    Yes, Crowne Plaza Knoxville Downtown University By IHG offers free Wi-Fi.

  • How far is Crowne Plaza Knoxville Downtown University By IHG from the airport?

    Crowne Plaza Knoxville Downtown University By IHG is 11.7 miles from Knoxville McGhee Tyson. Crowne Plaza Knoxville Downtown University By IHG is 85.7 miles from Asheville Regional.

  • Does Crowne Plaza Knoxville Downtown University By IHG have a pool?

    Yes, Crowne Plaza Knoxville Downtown University By IHG has a pool onsite.

  • How does KAYAK find such great Crowne Plaza Knoxville Downtown University By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Knoxville Downtown University By IHG in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Knoxville Downtown University By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Knoxville Downtown University By IHG.

Nearby hotels and places to stay

4-star hotel
Historic Elegance on Gay Street
10 Excellent (12 reviews)0.08 miAdults only, Coffee machine, TV$269+
4-star hotel
Historic Downtown Loft with Modern Flare
9.1 Excellent (31 reviews)0.12 miWi-Fi, Tea/coffee maker, Coffee machine$224+
3-star hotel
The Oliver Hotel9.4 Excellent (173 reviews)0.16 miRestaurant, Bar/Lounge, Free Wi-Fi$187+
2-star hotel
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel7.5 Good (25 reviews)0.16 miRestaurant, Bar/Lounge, Room service$403+
4-star hotel
10% cheaperHilton Knoxville8 Excellent (871 reviews)0.3 miOutdoor pool, Fitness center, Restaurant$130+
4-star hotel
Marriott Knoxville Downtown8.3 Excellent (231 reviews)0.31 miFitness center, Restaurant, Bar/Lounge$152+
3-star hotel
Residence Inn by Marriott Knoxville Downtown9.1 Excellent (69 reviews)0.31 miFitness center, Free Wi-Fi, Tea/coffee maker$154+
2-star hotel
Holiday Inn Express Knoxville Downtown by IHG9.1 Excellent (10 reviews)0.31 mi$158+
4-star hotel
Historic Elegance on Gay Street
10 Excellent (12 reviews)0.08 miAdults only, Coffee machine, TV$269+
3-star hotel
The Oliver Hotel9.4 Excellent (173 reviews)0.16 miRestaurant, Bar/Lounge, Free Wi-Fi$187+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.2 Excellent (351 reviews)0.19 miOutdoor pool, Fitness center, Restaurant$223+
4-star hotel
The Tennessean Hotel9.2 Excellent (551 reviews)0.33 miFitness center, Restaurant, Bar/Lounge$184+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.5
0.4 mi
Knoxville McGhee Tyson
11.7 mi