Overview

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Crowne Plaza Knoxville Downtown University
Top Business Hotel

401 West Summit Hill Drive, Knoxville, TN 37902, United States
+1 800 863 7818

$126+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 855 reviews
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Review highlights

  • 9.4
  • 9.4
  • 6.3
  • 6.2

Good to know

  • Clean hotel facilities
  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    Welcome to One of the Top Hotels in Knoxville, TN Knoxville, home of the University of Tennessee Volunteers and the 1982 World's Fair, is a beautiful city nestled on the banks of the Tennessee River and home to endless sights and treats. You can make your trip even more memorable by staying at one of the best hotels in Knoxville, TN. Whether you want lodging near the Knoxville, TN convention center or you need to host an event, the Crowne Plaza® Knoxville hotel can deliver. We have more than 15,000 sq ft of event space and special perks like a Crowne Meetings Director and Herman Miller Caper chairs, we're considered The Place to Meet. We're also conveniently near companies such as Tennessee Valley Authority and Brunswick. If you're planning a Knoxville, Tennessee vacation, our hotel's location makes it easy to visit the sights. We're near the beautiful campus of the University of Tennessee, as well as Sunsphere Tower from the 1982 World's Fair. Being within walking distance of other attractions like Market Square, Old City and the Tennessee Theatre is a great perk of lodging in downtown Knoxville, TN. No matter what brings you to our city, we're sure that you'll have a great time. Our amenities, including a 3,000-sq-ft Fitness Center, an indoor pool, Mahogany's Restaurant and the Crowne Plaza Sleep Advantage® Program, are there to ensure that. Come stay at one of the best Knoxville, Tennessee hotels!

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Laundry facilities
    • No smoking
    • Parking (surcharge)
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 855 reviews
    • 9.4 "World class service."
    • 9.4 "Terrific location."
    • 9.3 "Excellent wellness & sports facilities."
    • 7.9 "Good cleanliness."
    • 7.7 "Tasty food."
    • 6.3 "Rooms are ok."
    • 6.2 "Vibe was decent."
    • 5.2 "Average amenities."
    • 5.0 "Average comfort."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 427 reviews
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.2 "Generally very clean."
      8.1 "81% said rooms were clean."
      8.1 "81% thought it was clean."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.2 "For only 62%, the bathroom was ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.5 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.1 "Only 51% said rooms were big enough."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
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    Overall Rating

    9.0 Excellent
    Based on 256 reviews
    • 9.5 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 9.4 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.6 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 6.7 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
    • 5.7 "Vibe was decent."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.4 "Not very comfortable."
      4.3 "57% said rooms were small."
      0.7 "93% thought it was too noisy."
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    Overall Rating

    8.7 Excellent
    Based on 94 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Average value."
    • 6.3 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 6.1 "Vibe was decent."
    • 5.1 "Average amenities."
    • 4.8 "Not very comfortable."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 76 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 6.0 "Vibe was decent."
    • 5.9 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 5.2 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean hotel facilities"
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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