Overview

MainStay Suites

144 Merchants Drive, Knoxville, TN 37912, United States
+1 865 247 0222

$79+

Overall guest ratings

7.5/10 Good
Based on 220 reviews

Review highlights

  • 9.5
  • 9.0
  • 6.1
  • 5.1

Good to know

  • Spacious rooms
  • Good kitchenette

Nearby

    Show all

    About

    Stay awhile and live like you are at home at the pet-friendly Mainstay Suites hotel in Knoxville, TN. We are near University of TN, Knoxville Convention Center, McGhee Tyson Airport, Knoxville Expo Center and Dollywood. Enjoy such amenities as free WiFi, free ample parking, free hot breakfast, meeting room, business and fitness centers and laundry facilities. Maintain your lifestyle in your spacious suite, which features a fully-equipped kitchen, hair dryer, flat-screen TV, desk, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limit 2 25-lb. pets/room, USD15/pet/night, designated rooms only. USD150 deposit required of cash-paying guests.

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    Choice Hotels

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Non-smoking rooms available
    • Laundry facilities
    • Kitchen/Kitchenette
    • Free Internet
    • Designated smoking area
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    Reviews

    Guest reviews of MainStay Suites

    Overall Rating

    7.5 Good
    Based on 220 reviews
    • 9.5 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 9.0 "Excellent value."
    • 9.0 "World class service."
      9.0 "90% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 6.7 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      5.0 "For only 50%, the noise level was all right."
    • 6.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 6.1 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 4.6 "Disappointing food."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
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    Overall Rating

    7.3 Good
    Based on 127 reviews
    • 9.6 "Terrific location."
    • 8.7 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
    • 6.7 "Average comfort."
    • 5.8 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."

    Overall Rating

    7.0 Good
    Based on 59 reviews
    • 9.1 "World class service."
    • 6.4 "Average comfort."
    • 6.2 "Rooms are ok."
    • 6.2 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.3 "57% said rooms were dirty."

    Overall Rating

    7.1 Good
    Based on 19 reviews
    • 6.1 "Rooms are ok."

    Overall Rating

    8.3 Excellent
    Based on 13 reviews
    • 6.8 "Rooms are ok."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Good kitchenette"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    queen bed
    great room
    close to interstate
    pastries were stale
    hot breakfast
    fresh fruit in the breakfast
    stuck in a smoking room
    pots and pans
    funny smell
    old cigarette
    outside traffic noise
    mirror was dirty
    balcony to the outside
    awoke
    light in closet
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