Holiday Inn Knoxville N - Merchant Drive By IHG

The hotel offers a convenient location near major attractions, a pet-friendly policy, and modern, clean rooms with comfortable beds.

Yes, the hotel offers free parking for guests.

Guests have mentioned that the food in the restaurant is tasty and well-priced. However, some have expressed disappointment about the breakfast quality and additional charges.

Many guests have praised the hotel for being very clean and modern, with comfortable beds and clean bathrooms. However, a few guests have mentioned specific cleanliness issues, such as a small bathroom and a room that smelled of cigarette smoke.

The staff is described as friendly, helpful, and courteous, with exceptional service from the front desk. However, a few guests have mentioned encounters with unfriendly or unhelpful staff members.

Some guests reported highway noise, so consider requesting a room away from the highway to minimize noise disturbances.

Breakfast is not included in the stay and incurs an additional charge, so be aware of this when booking and budgeting for meals.

The hotel is pet-friendly, making it convenient for travelers with furry companions, but some guests mentioned additional charges for pets, so inquire about this before bringing your pet.

The hotel is conveniently located near various attractions such as Knoxville Opera, Knoxville Museum of Art, and Market Square, providing ample entertainment options.

The hotel offers increased accessibility with features like lowered sinks and roll-in showers, catering to guests with specific needs.

Some guests mentioned noise disturbances from other guests, so it may be helpful to request a room away from areas prone to high foot traffic.

Guests appreciated the on-site restaurant for dinner, but some were disappointed with the breakfast quality and additional charges, so consider exploring nearby dining options for breakfast.

Parking may be limited, so it's advisable to check for available parking spaces upon arrival, especially during peak times.

Some guests reported issues with housekeeping, so if you require regular room cleaning, it may be beneficial to communicate your preferences clearly with the staff.

While many guests praised the cleanliness, a few mentioned specific cleanliness issues, so it's advisable to inspect the room upon arrival and report any concerns to the staff promptly.