Kobe Luminous Hotel Sannomiya

The hotel is known for its overall cleanliness and modern facilities, ensuring a comfortable and hygienic stay for all guests.

Guests have praised the hotel for its very comfortable beds, ensuring a good night's sleep during your stay.

The hotel offers private parking, although some guests have mentioned that parking can be relatively expensive. Alternatively, there are parking lots outside the hotel that may offer more affordable options.

The low season is in May, while the high season is in September. Visiting during the low season may offer a quieter and more relaxed experience.

The hotel is known for its great and friendly staff, although some guests have expressed concerns about the level of English spoken by the staff. However, the staff is generally helpful and accommodating.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

May is mentioned as the low season, which could be a great time to visit for those looking to avoid crowds and high prices.

The hotel is conveniently located near several attractions such as Nankin-machi, Meriken Park, and Kobe Port Tower, making it easy for guests to explore the area on foot.

Some guests reported that room sizes were larger than average, but a few mentioned encountering rooms with unpleasant odors. It may be beneficial to inquire about room options and odors before finalizing a booking.

While some guests praised the staff for being friendly and helpful, others reported negative experiences with customer service, emphasizing the importance of clear communication and cultural sensitivity.

Guests highlighted that the hotel's parking can be expensive, suggesting that utilizing external parking lots may be a more cost-effective option.

Some guests found the breakfast options to be limited, with one guest describing it as almost a disaster. Exploring nearby dining options could provide a more satisfying breakfast experience.

The hotel is praised for its quiet location while still being close to the center of Kobe, offering a peaceful environment for a good night's sleep.

The proximity of a 7-11 convenience store was appreciated by guests, providing easy access to essentials and snacks.

Guests reported mixed experiences with lost items, with some encountering challenges in retrieving lost belongings. It may be advisable to clarify the hotel's lost and found procedures in advance.