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I really enjoyed my stay. When I got there, front staff welcomed me with smile and gave me a good scenery room where I could see river. And It was under construction out there, but I couldn't hear the noise in the room. Beautiful room, clean bathroom, convenient espresso machine and delicious breakfast. Everything was perfect. Like I said, Everything was perfect.
This is an excellent hotel, with multilingual courteous desk staff and a recent refit. The breakfast is outstanding (especially on Sunday), and the hotel staff cannot be friendlier or more helpful. My travelling companion had to eat lunch in the restaurant, and the order was wrong, not great quality, and the service argumentative and surly. Best avoided for food during the day.
The staff and servers were very friendly and helpful. Our bathroom needed some work. The shower handle fell off every time you tried to turn the water on. There was mildew on the tile in the shower and the drain did not work very well and didn't look very clean.
reception staff were helpful ran out of some breakfast items early; waitress at dinner hard to find when not attending to empty tables - only 3 people in restaurant; dirty glasses outside the door - no clean ones inside.
the phone was not working in the room and the tech would only fix it in the next day
Welcoming, helpful and accomodating staff. Construction of a new hotel was taking place right next door to our hotel which resulted in disturbance. The overall experience was affected would however recommend if there's no construction.
Breakfast is ok, International hotel Creating a new building at the opposite
The location is closed to the pier and the Deutsche Eck.
central location extremley friendley & profesional efficient staff
The water for tea, coffee from the burco was not hot enough - sometines only warm
Good service when we needed to change room for a less noisy one We first got a room on 9th floor that had a high level humming noise, impossible to sleep in
The restaurant offered excellent meals at very reasonable prices and provided a good buffet breakfast. Staff were very helpful and friendly.
Very clean, comfortable room with a wonderful view. Lovely location. All staff excellent, friendly and helpful. Restaurant serves delicious meals. Good choice of breakfast, (although a little pricey)Changing facilities in the swimming pool. We would have liked a coffee maker in the room. Internet charges were a bit much and smoking permitted in the lobby.
Super location. Excellent Room. Quality restaurant None
the Diehl's hotel place near the river, it made me quite relzx no, air conditioner. its quite hot.
This is a great hotel. The rooms are extremely nice. What a pleasant surprise! The smell of cigarette smoke in the lobby. I think their separate smoking area does not work. Should be strictly no smoking all over the hotel.
Very big room and very nice (but little expensive) restaurant.
The outstanding view and the room itself See statement above
Good service and food. Value for money.
The lovely room, decorated nicely with a view of the Rhine River. The service at check in was extremely slow.
Very comfortable room with a river view.Nice breakfast. A slight disappointment was that the breakfast buffet differed depending on how busy the hotel was. i.e. no scrambled eggs/bacon available on 'quiet' mornings.Given that there is a charge for the breakfast this was a bit of a letdown.Travellers should also be aware of the fact that the hotel is opposite Koblenz and unless you eat in the hotel in the evening you have to move across.That said, once you work out possibilities , not too bad.
The hotel is conveniently located near the shopping areas and Deutsches Eck, Since we were interested in visiting Koblenz' Christmas Market, it was an excellent choice.. Bathroom was very small.
The staff was very friendly and helpful, and the room location was excellent. No air conditioning
great location good breakfast too early check out time staff does not speak english fluently
convenience to the old town and the Rhein Boats could do with a mini bar and /or tea's made/ coffee
Location to Rhine. Ideal for short stop over Severe step up to shower / toilet cubicle
Very convenient for old town. Lovely breakfast room, tastefully decorated in keeping with original style. Excellent breakfast.
The staff was extremely helpful in pointing out places to go and things to see. The rooms were very pleasant and comfortable.
Excellent location; fabulous breakfast
Charming olde world style - staff very helpful and pleasant. Breakfast room charming and selection more than adequate. Use of Internet most helpful. Position in the city excellent for sight seeing, access to the Rhine Ferry and all points of interest.
The staff were very welcoming and friendly, greeting you as you came and went from your room. For the price we paid for the room I have no complaints.
Staff very efficient, car parking/garage most useful, would stay there again
The breakfast was excellent.
Lady at the reception was very kind, very helpful, very cheerful.
Simple reservation via internet x
Close to city activities and river. Noisy.
The hotel was very conveniently located, being a short walk from the historical district of Koblenz. The room was comfortable and I was able to catch up with the news in English on CNN on the TV in the room. I appreciated very much the fact that it was possible to use the Internet for free from a computer set up in the lobby. The bathroom looked a bit old, but was perfectly serviceable.
The large bedroom The noise from the street below
Excellent location close to the old town. Superb breakfast from cafe Wermenn just five minutes walk away rather than hotel. Stayed one night only as part of a driving trip along Mosel. Good underground car park. Internet not included in price.
The hotel is in a good position with good facilities and an excellent buffet breakfast. We were surprised the hotel did not have a night porter.We had a problem the first night getting into the hotel.
staff very competent and friendly. Felt very welcome, food excellent not applicable
Friendly staff, great location, internet connection
Staff were very helpful and friendly.
Very friendly and helpful staff. Large bedroom and nice decor. Excellent breakfast (although this was extra 10.50 euros but it was well worth it).
the staff, especiall at the front desk, was very friendly and helpful. The breakfast was very diverse as well. Great value overall nothing really
Excellent breakfast and dining room No bar
I like the view onto the garden at the back of the hotel. The breakfast was also very nice.
The room was big and clean The air was a bit stagnant, could use some fresh circulating air
We loved the hotel, the owners are very friendly and helpful. Very good breakfast in a wonderful setting.
Just blocks from the Deutsches Eck and the Rhine. Bells at the church in the Jesuitenplatz are charming at first but get annoying at 4 AM, so close the windows. Staff is friendly and the food in the cafe, though not included, is very good. Noise at night, bring earplugs.
Their location and efficiency of the hotel operations
Excellent location and very clean hotel. If you are planning on taking a boat trip on the Rhine the ship departure is right in front of the hotel. Also within walking distance from the 'German Eck'
Spacious room and great views from balcony. Excellent breakfast. First member of staff I spoke to not very welcoming or helpful on arrival.
Good view of the Rhine river and the comfort of the beds. Car parking area was to small
Our room was very nice and spacious with two balconies overlooking the Rhine river. We were right above the promenade. Also, the beds are adjustable and very comfortable. The train noise from across the river was annoying and it runs until 11:30 pm and then starts back up at around 4 a.m. Also, there were a few late night folks on the promenade and they made a lot of noise when they returned to the hotel at around 3 a.m.
I liked the friendliness. Also a very good breakfast end a room as axpexted for this price. The restaurant was that oldfashioned that you weren't tempted.
Conveniance to Rhine river and nearby city Internet service was poor - paid Euro8 for 24 hours got about one hour. PC could access network but network could not access internet? Always dropping out signal was weak although our room was close to router. If charges apply service should work properly. In Asia this service is free and works well.
We were very well looked after and nothing was too much trouble for the staff. Excellent. Nothing to complain about - all good.
River view No
Very close to historical landmarks, along pedestrian mall along the Rhine River. An elegant but casual restaurant specializing in regional cuisine was only a few steps away, and a large "platz" (square) with boutique shops was in 5 min walking distance. The hotel parking, behind the building, was very difficult to find, as the hotel faces a pedestrian mall our in-car navigation was no help. We had to park in underground garage a few blocks away - and the lift was out-of-order! More details need to be provided as to exactly how to find Haus Morjan parking.