Overview

Grand Hotel

Slawkowska 5/7, 31-014 Krakow, Malopolskie, Poland
+48 124 240 800

$93+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 920 reviews
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Review highlights

  • 9.2
  • 8.7
  • 5.3
  • 4.8

Good to know

  • Professional service
  • Stylish Hotel
  • Friendly atmosphere

Nearby

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    About

    A stay at Grand Hotel places you in the heart of Krakow, steps from Jan Fejkiel Gallery and Main Market Square. This 5-star hotel is within close proximity of Amber Museum and Princes Czartoryski Library.

    Rooms

    Make yourself at home in one of the 64 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities include babysitting/childcare, ski storage, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

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    Amenities

    • Internet
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Car rental
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Fitness center
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
    • Ski storage
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 920 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
    • 7.3 "Good vibe."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Food is average."
    • 5.3 "Average comfort."
    • 4.8 "Rooms are not good."
    • 4.2 "Internet is poor."
    • 2.3 "Disappointing wellness & sports facilities."
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    Overall Rating

    8.4 Excellent
    Based on 607 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
    • 7.4 "Good vibe."
      9.0 "90% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
      8.1 "81% thought the hotel was luxurious."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Food is average."
    • 5.2 "Average comfort."
    • 5.1 "Average cleanliness."
    • 4.4 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      1.5 "Air conditioning was criticized by 85%."
      3.2 "For 68%, the rooms looked old."
      2.0 "80% criticized the small bathroom."
    • 3.9 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall Rating

    9.0 Excellent
    Based on 119 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.4 "Good vibe."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.7 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."

    Overall Rating

    7.8 Good
    Based on 193 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.5 "Location is great."
    • 7.0 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
    • 6.3 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Average comfort."
    • 5.0 "Average cleanliness."
      4.3 "57% said rooms were dirty."
    • 4.2 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
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    Good to know
    "Professional service"
    "Stylish Hotel"
    "Friendly atmosphere"
    data provided by TrustYou

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