Overview

Grand Hotel

Slawkowska 5/7, 31-014 Krakow, Malopolskie, Poland
+48 124 240 800

$141+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 906 reviews
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Review highlights

  • 9.3
  • 8.6
  • 5.5
  • 4.9

Good to know

  • Spacious rooms
  • Professional service
  • Friendly atmosphere

Nearby

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    About

    With a stay at Grand Hotel, you'll be centrally located in Krakow, steps from Jan Fejkiel Gallery and Amber Museum. This 5-star hotel is close to Main Market Square and Wawel Castle.

    Rooms

    Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include babysitting/childcare, ski storage, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

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    Amenities

    • Internet
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Car rental
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Fitness center
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
    • Ski storage
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 906 reviews
    • 9.3 "Terrific location."
    • 8.6 "Great service."
    • 7.3 "Good vibe."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Food is average."
    • 5.5 "Average cleanliness."
    • 4.9 "Rooms are not good."
    • 3.3 "Internet is poor."
    • 2.3 "Disappointing wellness & sports facilities."
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    Overall Rating

    8.4 Excellent
    Based on 625 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      9.5 "Housekeeping was great, according to 95%."
    • 7.5 "Good vibe."
      8.8 "88% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
      8.6 "86% thought the hotel was luxurious."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Average comfort."
    • 5.2 "Average cleanliness."
    • 5.1 "Food is average."
    • 4.6 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      2.7 "Air conditioning was criticized by 73%."
      4.4 "56% said rooms were dirty."
      1.6 "84% criticized the small bathroom."
    • 3.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall Rating

    8.9 Excellent
    Based on 108 reviews
    • 9.3 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.3 "Good vibe."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.7 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."

    Overall Rating

    7.9 Good
    Based on 172 reviews
    • 8.5 "Location is great."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 7.1 "Good vibe."
    • 6.1 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Average comfort."
    • 5.1 "Average cleanliness."
    • 4.3 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
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    Good to know
    "Spacious rooms"
    "Professional service"
    "Friendly atmosphere"
    data provided by TrustYou

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