Pros (+) great location, helpful staff, clean, comfortable and elegant. if you're in Krakow, you can't beat the location.
5 stars
Grand Hotel
Photos of Grand Hotel
Overview
Luxury hotel with a winery and a 24-hour fitness center Along with an attached winery, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Grand Hotel offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. This Kraków hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Grand Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Hotel
- Spa and wellness center
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Quiet street view
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Wedding services
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Private entrance
- Roll-in shower
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Cycling
Pool and spa
- Spa
- Hot tub
- Spa and wellness center
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Child-safety socket covers
Media and entertainment
- Flat-screen TV
- Radio
- TV
Laundry
- Ironing service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Grand Hotel
8.4
Very good
1295 verified ratings
Wonderful
666
Very good
221
Good
171
Okay
65
Fair
86
Mediocre
52
Poor
34
Summary of reviews
Guests say
Guests appreciated the great location, friendly service, and cleanliness of the hotel. However, many reviews highlighted issues with cold rooms, noise disturbances, and breakfast quality, leading to mixed feelings about the overall value for price.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
384 reviews
8.7 out of 10
9 reviews
9.9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's staff?
The staff at the Grand Hotel are known for being friendly, attentive, and always willing to help. Many guests have highlighted the exceptional service provided by the staff during their stay.
How are the hotel's cleanliness and hygiene standards?
The Grand Hotel maintains impeccable cleanliness standards, with guests frequently praising the hotel's cleanliness and the well-maintained rooms. Additionally, the hotel has implemented various health and safety measures, including daily housekeeping and contactless check-in/check-out.
What are the dining options like at the hotel?
The hotel offers a great dining experience with a variety of options, including a restaurant, coffee shop, and special diet menus available upon request. While some guests have mentioned minor issues with breakfast, the overall dining experience is highly praised.
How is the location of the hotel?
The Grand Hotel boasts a perfect location, just a short distance from the main square and various attractions. Guests have consistently highlighted the hotel's central location as a major advantage.
What are the beds like at the hotel?
The Grand Hotel provides very comfortable beds, ensuring a restful night's sleep for guests. The quality of the beds has been positively mentioned by many visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Consider Exploring Local Dining Options
While the hotel's restaurant offers great food, guests suggested exploring nearby local eateries for a more authentic experience.
Check Room Amenities
Some guests mentioned that the bath and shower facilities in certain rooms were not as comfortable, so it's advisable to inquire about these amenities before booking.
Be Mindful of Seasonal Crowds
May is considered the high season, so if you prefer a quieter experience, visiting during the low season in March might be more suitable.
Take Advantage of the Central Location
The hotel's proximity to the main square and various attractions was highlighted by many guests, making it convenient for exploring the city.
Consider Alternative Parking Options
While the hotel offers parking, some guests found it expensive and suggested exploring cheaper alternatives nearby.
Inquire About Nearby Attractions
The hotel is close to several historical sites and museums, making it convenient for sightseeing. It's recommended to ask the staff for recommendations on nearby attractions.
Explore the Hotel's Dining Options
While the hotel's breakfast was praised, some guests found the evening restaurant and bar options limited. It's advisable to explore nearby dining options for variety.
Be Mindful of Room Selection
Some guests mentioned that certain rooms had a musty smell and were outdated. It's recommended to inquire about room conditions before booking.
Consider the Hotel's Unique Charm
Guests appreciated the hotel's historical and grand ambiance, describing it as a lovely old hotel with loads of character.
Location
Slawkowska 5-7, 31-014 Krakow, Malopolskie
What's nearby
- Muzeum Historyczne Miasta Krakowa136 yd
- Krakow Old Town165 yd
- Krakow City Centre207 yd
- Main Market Square229 yd
- Cloth Hall235 yd
- Kościół Mariacki277 yd
- Brama Floriańska320 yd
- Barbakan383 yd
- Uniwersytet Jagielloński439 yd
- Academy of Music in Krakow0.3 mi
- Galeria Krakowska0.4 mi
- Królewska Katedra na Wawelu0.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hotel
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $163 |
Average price (weekend night) | $202 |
When to book a room at Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Hotel
FAQs when booking at Grand Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in KrakowMost recommended
See most recommended stays in KrakowGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Krakow J. Paul II Balice |
Distance to airport | 6.5 mi |
Everything you need to know for your stay in Krakow
Complete your trip
Popular destinations