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Hotel Stary

Szczepanska 5, Krakow, Malopolskie, Poland

+48 123 840 808

$128+

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Hotels / Poland / Krakow

Hotel Stary - Krakow - Building

Provided by Leonardo

Hotel Stary - Krakow - Bedroom

Hotel Stary - Krakow - Bar

Hotel Stary - Krakow - Pool

Provided by Leonardo

Overall guest ratings

8.9/10 Excellent

Based on 1,239 reviews

See all reviews

Review highlights

Location

9.5
Wellness Area

9.0
Breakfast

6.8
Bar and Beverages

6.3

Good to know

Friendly service
Nice building
Beautiful architecture
Stylish Hotel

Nearby

About

With a stay at Hotel Stary in Krakow (Old Town), you'll be minutes from Historical Museum of Krakow and Main Market Square. This 5-star hotel is within close proximity of Wyspianski Museum and National Old Theatre.

Rooms

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities

Relax and unwind with massages and body treatments. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Amenities

Parking
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
Business center
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Spa
Indoor pool
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 hour front desk
Safe
Sauna
Storage available
Non-smoking rooms available
Terrace/Patio
Laundry facilities
Coffee shop
Babysitting/child services (surcharge)
Free Internet
Designated smoking area
Steam room
Wedding services

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 1,239 reviews

Location

9.5 "Terrific location."
Wellness Area

9.0 "Excellent wellness & sports facilities."
Vibe

8.7 "Vibe was good."
Amenities

8.4 "Amenities are good."
Food

8.3 "Food is delicious."
Breakfast

6.8 "Breakfast is mediocre."
Bar and Beverages

6.3 "Bar is ok."
Room

6.2 "Rooms are ok."
Value for money

4.4 "Value below average."
WiFi

4.4 "Internet is poor."

View all review categories

Overall Rating

Based on 830 reviews

Location

9.4 "Terrific location."

10.0 "City centre within easy reach, said 100%."

10.0 "100% liked the proximity to sightseeing."
Wellness Area

9.1 "Excellent wellness & sports facilities."

9.3 "top-notch fitness area, thought 93%."

8.0 "80% loved the sauna."
Vibe

8.5 "Vibe was good."

9.6 "96% said it was a stylish hotel."

7.9 "79% enjoyed the friendly atmosphere."

7.9 "79% thought, the hotel was modern."

9.2 "92% thought the hotel was luxurious."
Amenities

8.4 "Amenities are good."

8.4 "84% thought the building was wonderful."

9.4 "94% thought the architecture was beautiful."

8.4 "84% said the facilities were very new."

8.4 "84% loved the terrace."

10.0 "100% found the grounds to be nice."
Service

7.6 "Good service."

7.8 "78% found the staff to be very friendly."

7.8 "78% thought the service was very professional."

8.6 "Housekeeping was great, according to 86%."
Breakfast

6.6 "Breakfast is mediocre."
Room

5.8 "Rooms are ok."

6.8 "For only 68%, the bathroom was ok."

6.2 "Only 62% said rooms were clean enough."

5.8 "Only 58% thought the furniture was functional."

5.5 "55% said the view was so-so."
WiFi

4.5 "Internet is poor."

4.0 "60% said the wifi quality was bad."
Value for money

4.1 "Value below average."

1.8 "82% said the breakfast was too expensive."

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Overall Rating

Based on 161 reviews

Location

9.5 "Terrific location."

10.0 "100% liked the proximity to sightseeing."
Wellness Area

8.9 "Very nice wellness & sports facilities."
Vibe

8.7 "Vibe was good."

8.6 "86% enjoyed the friendly atmosphere."
Amenities

8.3 "Amenities are good."

8.2 "82% thought the building was wonderful."
Service

8.1 "Great service."

8.2 "82% found the staff to be very friendly."
Breakfast

6.6 "Breakfast is mediocre."
Room

6.5 "Rooms are ok."

5.2 "Beds were acceptable for 52%."
Value for money

4.1 "Value below average."

View all review categories

Overall Rating

Based on 247 reviews

Location

9.3 "Terrific location."

10.0 "100% liked the proximity to sightseeing."
Wellness Area

9.1 "Excellent wellness & sports facilities."
Vibe

8.8 "Vibe was good."

9.8 "98% said it was a stylish hotel."

7.7 "77% thought, the hotel was modern."

9.5 "95% thought the hotel was luxurious."
Amenities

8.4 "Amenities are good."

8.3 "83% thought the building was wonderful."

9.6 "96% thought the architecture was beautiful."
Service

7.6 "Good service."

8.1 "81% found the staff to be very friendly."
Breakfast

6.8 "Breakfast is mediocre."
Room

6.3 "Rooms are ok."

6.4 "Only 64% said rooms were clean enough."

5.6 "Only 56% thought the furniture was functional."
Comfort

6.2 "Average comfort."
WiFi

4.6 "Internet is poor."

4.1 "59% said the wifi quality was bad."

View all review categories

Good to know

"Friendly service"

"Nice building"

"Beautiful architecture"

"Stylish Hotel"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

4.8

review from

Then I left some laundry in my room in a black bag and they stole it! Crazy. I ream really nice taylored suits and shirts were just taken from my room. I was very upset. They denied taking anything, but know exactly what I packed and exactly where I put my things. So I left and am never coming back.

Reviewed Jul 2015
7.7

review from

We thought it was very comfortable. Loved the design and the central location Enjoyed spa and pool and the breakfast was very enjoyable. It was really enjoyable to come back to in the evening Overall staff very pleasant and efficient Great value for money There wasnt anything that we didnt like the only thing that concerned us was that when we went to check out the staff member said according to the hotel we had not shown up? couldnt understand this email when we got home and there was a mention that we were considered a no show and we were concerned about charges because of the confusion

Reviewed Dec 2010 by Anonymous
6.0

review from

Excellent breakfast. Very friendly hotel, helpful staff No tea making facilities in the room. No real hotel guide, including no tv operation guide.

Reviewed Dec 2010 by Anonymous
7.7

review from

Location

Reviewed Nov 2010 by Anonymous
7.7

review from

Loved our room and spa facilities. Staff very friendly and helpful. Wi Fi in room good. Breakfasts individually cooked, none of the cooked several hours in advance nonsense Looked after us well. Air port shuttle car a good price too. We want to return. Room lighting could have been a bit brighter.

Reviewed Oct 2010 by Anonymous
8.0

review from

The quiet atmosphere The bar at the 6 floor was closed...

Reviewed Oct 2010 by Anonymous
8.0

review from

The room was truly great very comfortable and quite close to everything we would go back anytime the service was excellent

Reviewed Dec 2007 by Anonymous
8.0

review from

excellent

Reviewed Aug 2007 by Anonymous
5.6

review from

Lovely hotel altough rooms a little too dark. Love the swiming pool and relaxing areas. Staff, mostly pleasant and helpful Service at the hotel's top floor restaurant could have been a lot better. It took the waiter 15 mins + to realise they didn't have the bottle of wine we have chosen and rather than suggest another bottle of similar price we were offered one over 50% more expensive!! Also no ironing facilities in room

Reviewed Jul 2007 by Anonymous
6.0

review from

The central location and the fact tat the hotel was fairly new and very modern. The bedrooms I feel are very masculine - could do with a little feminine touch - expecially a mirror above the dressing table!

Reviewed Jun 2007 by Anonymous
7.6

review from

Stunning small luxury hotel just off main city square Good spa facilities and very good food and wine selection

Reviewed Apr 2007 by Anonymous

8.0

review from

The quiet atmosphere The bar at the 6 floor was closed...

Reviewed Oct 2010 by Anonymous
8.0

review from

The room was truly great very comfortable and quite close to everything we would go back anytime the service was excellent

Reviewed Dec 2007 by Anonymous
8.0

review from

excellent

Reviewed Aug 2007 by Anonymous

7.7

review from

We thought it was very comfortable. Loved the design and the central location Enjoyed spa and pool and the breakfast was very enjoyable. It was really enjoyable to come back to in the evening Overall staff very pleasant and efficient Great value for money There wasnt anything that we didnt like the only thing that concerned us was that when we went to check out the staff member said according to the hotel we had not shown up? couldnt understand this email when we got home and there was a mention that we were considered a no show and we were concerned about charges because of the confusion

Reviewed Dec 2010 by Anonymous
7.7

review from

Location

Reviewed Nov 2010 by Anonymous
7.7

review from

Loved our room and spa facilities. Staff very friendly and helpful. Wi Fi in room good. Breakfasts individually cooked, none of the cooked several hours in advance nonsense Looked after us well. Air port shuttle car a good price too. We want to return. Room lighting could have been a bit brighter.

Reviewed Oct 2010 by Anonymous
7.6

review from

Stunning small luxury hotel just off main city square Good spa facilities and very good food and wine selection

Reviewed Apr 2007 by Anonymous

4.8

review from

Then I left some laundry in my room in a black bag and they stole it! Crazy. I ream really nice taylored suits and shirts were just taken from my room. I was very upset. They denied taking anything, but know exactly what I packed and exactly where I put my things. So I left and am never coming back.

Reviewed Jul 2015
6.0

review from

Excellent breakfast. Very friendly hotel, helpful staff No tea making facilities in the room. No real hotel guide, including no tv operation guide.

Reviewed Dec 2010 by Anonymous
5.6

review from

Lovely hotel altough rooms a little too dark. Love the swiming pool and relaxing areas. Staff, mostly pleasant and helpful Service at the hotel's top floor restaurant could have been a lot better. It took the waiter 15 mins + to realise they didn't have the bottle of wine we have chosen and rather than suggest another bottle of similar price we were offered one over 50% more expensive!! Also no ironing facilities in room

Reviewed Jul 2007 by Anonymous
6.0

review from

The central location and the fact tat the hotel was fairly new and very modern. The bedrooms I feel are very masculine - could do with a little feminine touch - expecially a mirror above the dressing table!

Reviewed Jun 2007 by Anonymous

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