Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.7 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.7 "Near to public transport , according to 97%." 7.8 "Great parking , according to 78%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.1 "Easily accessible by car , said 81%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100% thoughtparking was inexpensive ." -
8.8 "Good value."9.3 "93% thought it was a
great value ." 7.3 "73% werehappy with the price of the breakfast ." 8.8 "88% werehappy with the price ." -
8.2 "Great service."9.1 "91% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." 9.6 "Hotel security was great , thought 96%." 8.5 "85% said theconcierge service was amazing ." -
6.7 "Average cleanliness."6.7 "Only 67% said
rooms were clean enough ." -
6.3 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." 6.1 "Beds were acceptable for 61%." 5.2 "52% thought thebathroom was big enough ." -
4.9 "Pool is below average."
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4.4 "Wellness & sports facilities were not very nice."
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3.5 "Bar is not good."
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3.3 "Internet is poor."2.7 "73% said the
wifi quality was bad ." -
3.3 "Breakfast is below average."
Overall Rating
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9.7 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.7 "Near to public transport , according to 97%." 7.8 "Great parking , according to 78%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.7 "Good service."9.1 "91% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." -
6.7 "Average cleanliness."6.8 "Only 68% said
rooms were clean enough ." -
6.3 "Average comfort."5.7 "
Beds were acceptable for 57%." -
5.9 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 5.7 "Beds were acceptable for 57%." -
4.9 "Pool is below average."
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3.2 "Awful breakfast."
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3.1 "Disappointing internet connection."2.4 "76% said the
wifi quality was bad ."
Overall Rating
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9.7 "Terrific location."10.0 "100%
liked the proximity to shopping ." 7.6 "Great parking , according to 76%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.1 "Easily accessible by car , said 81%." 9.8 "Near to public transport , according to 98%." -
8.6 "Good value."
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8.0 "Great service."9.0 "90% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." 9.6 "Hotel security was great , thought 96%." -
6.7 "Average cleanliness."6.8 "Only 68% said
rooms were clean enough ." 6.9 "69% thought thecleanliness of the hotel was average ." -
6.6 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 6.2 "Beds were acceptable for 62%." -
3.2 "Disappointing internet connection."2.6 "74% said the
wifi quality was bad ." -
3.0 "Awful breakfast."
Overall Rating
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9.8 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.6 "Good value."
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8.0 "Great service."9.3 "93% found the
staff to be very friendly ." -
6.8 "Average cleanliness."7.0 "70% said
rooms were clean ." -
6.4 "Rooms are ok."7.0 "70% said
rooms were clean ." 6.4 "Beds were acceptable for 64%." -
5.0 "Average amenities."4.9 "51% thought the
building wasn't nice ." -
3.2 "Awful breakfast."
Overall Rating
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9.6 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
7.3 "Good service."8.6 "86% found the
staff to be very friendly ." 7.9 "79% thought theservice was very professional ." -
6.5 "Average comfort."6.3 "
Beds were acceptable for 63%." -
6.3 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." 6.3 "Beds were acceptable for 63%." -
5.2 "Average amenities."5.1 "51% thought the
building was acceptable ." -
3.5 "Internet is poor."2.7 "73% said the
wifi quality was bad ." -
3.1 "Awful breakfast."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
Superb location right at the centre of Bukit Bintang, modern contemporary design, bed is rather comfy. The hotel main entrance could do with a bit of a facelift with a protruding canopy for shelter or loading and unloading of guests. As two persons sharing a room may not necessarily be couples, the glass partition for the shower could be made more opaque. Or perhaps, a curtain could be introduced for more privacy. The mirror for the basin should be positioned facing the user instead of on the side.
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7.3review from
The design and the cleanliness of the room. Also the effective staff doing the making up of the room There''s not much facilities in the hotel. Example are, swimming pool, gym and any other forms of entertainment.
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7.3review from
The fact that Wifi was free and we weren't charged extra for a late checkout. We come to KL often and will definately return to Picolo. Previously stayed as Federal Hotel and Swiss Garden. Wifi signal on level 7 was not strong enough to connect to. Further, all internet was unavailable on the 23rd November but this was due to an internet provider problem, not with the hotel.
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6.0review from
good location. no swimming pool & gym. room is too small.
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4.3review from
Location. Right next to Lot10 and Pavillion, KL`s newest shipping mall, so it`s convenient. But also very loud at night. Small, but clean. Just right for solo traveller. Loud, no hotel facility.
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3.6review from
Location - close to the major shopping areas. Modern decor. The staff did not speak fluent English and could not understand my requests. My reserved room was given away to another guest and check in took a long time as a consequence. The towels were old and worn.
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6.8review from
Central location, new facilities and clean rooms, easy access from the airport, nice interior. High value for money. The staff was friendly, but totally inexperienced. They did not know any tourist agency nearby. On the date of the departure they were even unable to order the taxi, we were advised to find one on the street which was not so easy early in the morning.
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4.8review from
The washing base should be inside the toilets especialy for calture like middel east, the both room and toilet doors are not properly close the water may leak while taking shawer.
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8.0review from
i like everything about it not at alll
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7.6review from
view + location I did not find resturant menus????
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7.3review from
The design and the cleanliness of the room. Also the effective staff doing the making up of the room There''s not much facilities in the hotel. Example are, swimming pool, gym and any other forms of entertainment.
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7.3review from
The fact that Wifi was free and we weren't charged extra for a late checkout. We come to KL often and will definately return to Picolo. Previously stayed as Federal Hotel and Swiss Garden. Wifi signal on level 7 was not strong enough to connect to. Further, all internet was unavailable on the 23rd November but this was due to an internet provider problem, not with the hotel.
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6.8review from
Central location, new facilities and clean rooms, easy access from the airport, nice interior. High value for money. The staff was friendly, but totally inexperienced. They did not know any tourist agency nearby. On the date of the departure they were even unable to order the taxi, we were advised to find one on the street which was not so easy early in the morning.
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7.6review from
view + location I did not find resturant menus????
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6.3review from
Superb location right at the centre of Bukit Bintang, modern contemporary design, bed is rather comfy. The hotel main entrance could do with a bit of a facelift with a protruding canopy for shelter or loading and unloading of guests. As two persons sharing a room may not necessarily be couples, the glass partition for the shower could be made more opaque. Or perhaps, a curtain could be introduced for more privacy. The mirror for the basin should be positioned facing the user instead of on the side.
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6.0review from
good location. no swimming pool & gym. room is too small.
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4.3review from
Location. Right next to Lot10 and Pavillion, KL`s newest shipping mall, so it`s convenient. But also very loud at night. Small, but clean. Just right for solo traveller. Loud, no hotel facility.
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3.6review from
Location - close to the major shopping areas. Modern decor. The staff did not speak fluent English and could not understand my requests. My reserved room was given away to another guest and check in took a long time as a consequence. The towels were old and worn.
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4.8review from
The washing base should be inside the toilets especialy for calture like middel east, the both room and toilet doors are not properly close the water may leak while taking shawer.
