Would you like to save as your currency permanently or for this visit only?
the place & the design of the rooms the insects
every thing was very good(venue, service,...etc) nothing all good
Good Service, Great breakfast and room service. Cheerfully allowed extra time to check out when held up in meeting and traffic No bad points
The hospitality and care given by hotel staff, comfort, and location WiFi network wasn't available in the rooms.
The hotel has a nice combination of accomidation, shopping and Theme park
I loved the fact that it is so near to Sunway Lagoon and the shopping complex. However, to my dismay, the hotel staff didn't even know that I could purchase park tickets from the hotel, and at a discounted rate. And there was no direct connectivity to the park.
i like the staff way to deal with custoumers and facilitiesof hotels
Everything was amaizing Nothing at all.
Near shopping mall and the water park for sure Tuesdays water park is closed! you also have to pay inside the water park for many essential things that we assumed it is covered by the ticket so make sure you carry enough cash. you cannot exit and come again unless you pay again for a new ticket.
The friendliness of the staff All is fine
relaxed atmosphere, staff were very helpful and very courtious
I stayed only one short night, so this is only a first impression: hotel is clean and well maintained, staff friendly; I would stay here again. I understand its Ramadan but if you promise breakfast to be ready by 6.30, staff shouldn arrive after seven. The choice was very limted as no cook was around to prepare anything!
the facility is very comfortbale especially swimming pool
Efficient and friendly service all round. Room reasonably large, comfortable and clean. Food prices at in house restaurents expensive and alternatives for less pricey casual meals not available.
Not much that I could not have got from any other hotel at that price. The relatively late check out time was very convenient though. 1. Had hot water only on three days of the five nghts and six days I was there. 2. Paid extra for internet connection, but had the connection only intermittently through the day....very expensive. No internet cafes within 20 minutes walkin distance from the hotel. 3. Booked the room for two persons but often had to call the second set of towels after the room had been cleaned for the day.
The size of the Olympic-size swimming pool. Did not comply with my instructions for room preference. Room not adequately prepared when handed to me. No towels. Shower tap faulty.
Rooms were large. Staff was very helpful, courteous, friendly. Indications room had not been properly cleaned - waste paper on floor behind the waste basket, partially dried and sticky residue from drinks of previous occupant had not been cleaned from the desk top. Internet access was either not working (in first room I was assigned) or not working consistently and dropped before the end of the paid access time (in room I was moved to after internet probs)
My kids enjoyed the swimming pool very much. A lot of foreign workers, e.g. Bangladesh.
Very close to Sunway Lagoon, Value for money
Convenient & comfort
nothing bad service, there are no good restorants in the hotel, bad location
Very good staff, good places to eat in the hotel, and the rooms are large and luxorious - great for relaxing. Poolside area was abit dreary, esp the pool bar which only sold coke to drink. Hotel about 25 mins by train into KL
The hotel was pleasant however, the service staff in their restaurants are poorly trained. The food was average and standard fare nothing exceptional. Yes. The water in the taps were dark brown and murky. I had to let it run for 5 to 10 minutes before it cleared. However, there was another issue, the water took a long time to drain off the bathtub.The main door had a very badly designed lock that was difficult to operate. My young daughter was able to get into the room with the key but was unable to open the door from the inside. She was locked in for almost an hour before we realised she was not able to open the front door.
The room is good entertainment not good enough
coneniet, nice ambience able to winess a poolside wedding saturday afternoon .nice breakfast dirty water-- run down rooms, very run down
The service standard is excellent. The best that I have come across so far, after having stayed in so many of the hotels in Malaysia. Nothing in particular
The comfort of the place, the facitilies available for us and the varieties of food/restaurant.
Room is great and clean, breakfast was excellent Aircon in the room is very hot!
It is surrounded by lush greenery, very peaceful, relaxing and soothing compare to the hustle and bustle at the city. Room keys!
Very reasonably priced. Great place to stay if transiting from the Subang Airport. only 5 -10 minutes by taxi. Very good breakfast buffet and a great chinese restaurant for dinner.
the smiles of the staffs
The hotel was not crowed at all. Nice swimming pool and pool bar. They change towels too often, even when they hang on the rack. They should give more attention to environment (change towels only when placed in bath tub).
every thing in villa.. its like haven, specially the swimming pool.
I loved every minute of the hotel.Having your own swimming pool was amazing. Staff very helpful, very romantic place to share with that special someone in your life.
romantic and no noise wich is perfect for honeymoon
satys on the villa onlllllly nothing
every things little expensive
I liked everything there I will never hesitate to go thier again no everything was great
The privacy, the services and the great staff. its really make you feel like home The amount of deposit in local currency in advance the hotel is asking for. really make no sense.
wooow that what i can say about the Villas, my honeymoon was a great since the first step on the place, thank you .. the whole place was great the cost was little high
Good for honeymooners. Price seems high comparing to other resorts in south eastern Asia.
I liked the idea of having a privet swimming pool and balcony and to have a place for our own. During my two-day one night stay, I had some complains the will make me not go back there a gain. To start with the balcony was not private as advertised, you can't sit there without every one passing on the walkway seeing you!. 2-In some villas, the swimming pool can be seen from the walkway too, I had to change my villa to get one which is more private!! 3-The pool water was freezing cold. 3-Shawer water was very cold too. 4-The Air condition control did not work so you can't reduce the temperature nor can you switch it off. 5- The Bathroom sinks was blocked. 6-The in-room Safety box did not work. 7- The bathtub looked terrible. 8- you can hear the neighbors form the bathroom, No privacy!!. 9- Bed mattress was really bad "Wavy".
Great setting and amazing resort, staff were really friendly and great food As with most resorts in Malaysia the prices are slightly inflated compared to if you go into Kuala Lumpar however the prices are still very cheap compared to the uk
The hotel is very different from any we have stayed in Malaysia. Beautifully designed and ideally located away from the hubub of the city. What really made our stay was the quality of the service given by the staff. They were happy friendly and nothing was too much trouble.
The lounge I think the hotel taxi ( blue ) over charge me .
NICE PALACE AND GOOD SERVICE Nothing
Very good lake view and the yransportation to the shopping are which close to the hotel ( by boote ).
Location, quality No hair conditioner
Did not have a good sleep due to the noise from the another room. Three time calling from other people at outside but wrong room no until 5am only we have a good sleep. Dont have many choice for breakfast.
Food was good and staff were keen to help. Room had seen better days, with TV not showing all advertised channels and extractor fan in bathroom not working (staff were unable to fix either during the eleven days of the stay).
Location Need urgent renewal
i liked the breakfast and the gardens the room furniture are very old and some are broken...