Kuala Lumpur Resorts

I stayed only one short night, so this is only a first impression: hotel is clean and well maintained, staff friendly; I would stay here again.

I understand its Ramadan but if you promise breakfast to be ready by 6.30, staff shouldn arrive after seven. The choice was very limted as no cook was around to prepare anything!

The friendliness of the staff

All is fine

I loved the fact that it is so near to Sunway Lagoon and the shopping complex.

However, to my dismay, the hotel staff didn't even know that I could purchase park tickets from the hotel, and at a discounted rate. And there was no direct connectivity to the park.

Near shopping mall and the water park for sure

Tuesdays water park is closed! you also have to pay inside the water park for many essential things that we assumed it is covered by the ticket so make sure you carry enough cash. you cannot exit and come again unless you pay again for a new ticket.

nothing

bad service, there are no good restorants in the hotel, bad location

Efficient and friendly service all round. Room reasonably large, comfortable and clean.

Food prices at in house restaurents expensive and alternatives for less pricey casual meals not available.

The service standard is excellent. The best that I have come across so far, after having stayed in so many of the hotels in Malaysia.

Nothing in particular

The comfort of the place, the facitilies available for us and the varieties of food/restaurant.

Good for honeymooners.

Price seems high comparing to other resorts in south eastern Asia.

I loved every minute of the hotel.Having your own swimming pool was amazing. Staff very helpful, very romantic place to share with that special someone in your life.

The hotel is very different from any we have stayed in Malaysia. Beautifully designed and ideally located away from the hubub of the city. What really made our stay was the quality of the service given by the staff. They were happy friendly and nothing was too much trouble.

Location

Need urgent renewal