Kusatsu Onsen Hotel Ichii

The hotel offers superb buffet style dinner and breakfast, using local produce and serving set breakfasts. The dining experience is a great way to experience traditional Japanese cuisine.

The staff are friendly, professional, and helpful, providing great service at the reception, valet, restaurant, and onsen. At least one staff member speaks English at the front desk, and the hotel also offers a free shuttle bus service to the bus terminal.

The hotel is located in the heart of Kusatsu, right next to Yubatake and the onsen stream. It also offers easy access to nearby attractions such as Sainokawara Park and Rotenburo, making it a perfect base for exploring the area.

The onsen is amazing, with both indoor and outdoor pools. The hotel provides face sheet masks at the onsen, and guests can enjoy a comfortable and relaxing experience.

The hotel provides free Wi-Fi, air-conditioning, free toiletries, and a refrigerator. Additionally, the on-site parking and gift shop add to the convenience and value of the stay.

Several guests mentioned the spectacular views from the rooms, especially those facing the fountain.

Guests praised the hotel's onsen for its cleanliness and different indoor temperatures pools, along with an awesome outdoor pool.

The hotel's central location, just a 5-minute walk from the bus terminal, makes it convenient for exploring the area. Additionally, the hotel offers a shuttle bus service to the station.

Guests appreciated the tasty Japanese dinner and breakfast served at the hotel, particularly the set breakfast that spared them the hassle of standing up repeatedly at a buffet.

While some staff members speak English, guests noted that English proficiency among the staff varied. It's advisable to have some knowledge of Japanese for smoother communication.

Some guests mentioned that their non-smoking room had a smell of cigarette. It's recommended to confirm room preferences upon check-in to ensure a comfortable stay.

Guests noted that some staff members may have limited English proficiency, particularly during the night shift. Being patient and understanding can help navigate any language barriers.

The hotel's proximity to attractions like Yubatake, Netsunoyu, and Sainokawara Park offers guests easy access to the local hot springs and cultural experiences.

Some guests found the lack of blockout curtains in the room inconvenient, leading to early morning sunlight. Those sensitive to light may want to take this into account when selecting a room.

Guests with dietary restrictions or allergies may want to communicate their needs clearly to the hotel staff in advance to ensure a comfortable dining experience.