Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.5 "Great service."9.6 "96% found the
staff to be very friendly ." 8.9 "89% werehappy with the shuttle service ." -
8.3 "Good value."
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7.6 "Good location."9.8 "
Good access to the airport , said 98%." 9.0 "90%liked the proximity to shopping ." -
6.4 "Breakfast is mediocre."
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6.2 "Average amenities."6.3 "63% thought the
building was acceptable ." 5.0 "50% found thegrounds not bad ." -
5.8 "Food is average."6.7 "Only 67% were
satisfied with the menu ." -
5.7 "Rooms are ok."6.0 "
Beds were acceptable for 60%." -
5.6 "Vibe was decent."
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4.7 "Internet is poor."
Overall Rating
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8.4 "Good value."
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8.1 "Great service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% werehappy with the shuttle service ." -
7.7 "Good location."9.7 "
Good access to the airport , said 97%." -
6.7 "Breakfast is mediocre."
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6.6 "Average comfort."6.2 "
Beds were acceptable for 62%." -
6.1 "Average amenities."6.1 "61% thought the
building was acceptable ." -
6.1 "Rooms are ok."6.2 "
Beds were acceptable for 62%." -
4.9 "Internet is poor."
Overall Rating
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8.4 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.1 "Good value."
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7.6 "Good location."9.2 "92%
liked the proximity to shopping ." 9.9 "Good access to the airport , said 99%." -
6.8 "Average comfort."6.2 "
Beds were acceptable for 62%." -
6.1 "Breakfast is mediocre."
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5.7 "Food is average."
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5.5 "Rooms are ok."6.2 "
Beds were acceptable for 62%." -
5.4 "Vibe was decent."
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5.3 "Average cleanliness."
Overall Rating
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8.3 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.0 "Good value."
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7.7 "Good location."9.9 "
Good access to the airport , said 99%." -
6.4 "Breakfast is mediocre."
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6.3 "Average comfort."
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5.3 "Rooms are ok."
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4.8 "Not very clean."4.2 "58% said
rooms were dirty ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0review from
The deluxe room is reasonably spacious. The hotel looks new however I was told by the staff that most of the doorbells are not working. There was no response from the hotel when one of friend requested for the safe to be opened.
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7.3review from
A room is clean and employees are service mind and professional. During 4 am. to 5:30 am.(15 Nov., 2010)tap water was not available, I woke up that time and supposed to used the restroom and worked for my project. Fortunately, tap water was available before 6 am.
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5.7review from
Reasonable value for a 4-star hotel. Free internet. Long walk (25 min) to the seaside and commercial area. Breakfast is drab but adequate. Swimming pool and garden area is small.
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6.0review from
Hotel is quite far away from the beach so it takes some time (15 min) to get there. Small water pool.
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6.0review from
Close to airport With son and only offered King bed instead of twins until and complained then eventually sorted.
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7.3review from
good hotel
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7.7review from
From the moment we walked in "Service", rooms big and very clean, great pool, nice breakfast, will stay again :-)
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6.7review from
Clean, comfortable, quite location, good breakfast
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6.0review from
The proximity and hotel shuttle service to Kuta Beach. Excellent value for money. The lack of shelter between concierge and hotel rooms. We got wet during rain.
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4.7review from
Room was upgraded from standard to superior without me requesting for it. The hotel location is not ideal to ride in taxis. It's a very short ride to Kuta centre. By walking it's about 10 mins. It takes the same time and sometimes more to take taxis to the centre as I suspect taxi drivers tend to go around tp increase the charges.
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7.3review from
A room is clean and employees are service mind and professional. During 4 am. to 5:30 am.(15 Nov., 2010)tap water was not available, I woke up that time and supposed to used the restroom and worked for my project. Fortunately, tap water was available before 6 am.
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7.3review from
good hotel
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7.7review from
From the moment we walked in "Service", rooms big and very clean, great pool, nice breakfast, will stay again :-)
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6.7review from
Clean, comfortable, quite location, good breakfast
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4.0review from
The deluxe room is reasonably spacious. The hotel looks new however I was told by the staff that most of the doorbells are not working. There was no response from the hotel when one of friend requested for the safe to be opened.
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5.7review from
Reasonable value for a 4-star hotel. Free internet. Long walk (25 min) to the seaside and commercial area. Breakfast is drab but adequate. Swimming pool and garden area is small.
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6.0review from
Hotel is quite far away from the beach so it takes some time (15 min) to get there. Small water pool.
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6.0review from
Close to airport With son and only offered King bed instead of twins until and complained then eventually sorted.
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6.0review from
The proximity and hotel shuttle service to Kuta Beach. Excellent value for money. The lack of shelter between concierge and hotel rooms. We got wet during rain.
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4.7review from
Room was upgraded from standard to superior without me requesting for it. The hotel location is not ideal to ride in taxis. It's a very short ride to Kuta centre. By walking it's about 10 mins. It takes the same time and sometimes more to take taxis to the centre as I suspect taxi drivers tend to go around tp increase the charges.
