Would you like to save as your currency permanently or for this visit only?
Room was clean, facilities are excellent and the privacy section for females for swimming pool.
the swimming pool
The bed size was good and clean. Location is far from city,
Nice rooms with best furniture and marble design.very friendly staff at the pool and very Cooperative and honest. many Breakfast variety to choose from. I have had experiences where i felt the staff make you feel that they don't trust you. Example. the question " have you taken anything from the minibar" the insist to ck before final payment. another example. at the time of Ck out, the Bell boy, before sending my bags to my cars, he checks with reception if i paid. the lady at the reception, insist to receive my keycard before leaving the hotel. many more example. i am a frequent flyer and i stay at 5 stars hotels about 60-70 days a year. never seen like this attitude
We had our breakfast in the room and we ordered additional dishes beside the standard breakfast selection but they did not charge us on the extras I did my booking for a standard room but they upgraded me to deluxe suite due to the price I agreed on thru booking.com which is matching a deluxe suite and not a standard room
By far, the best hotel in Kuwait. Outstanding service with very attentive, personalized staff. Loved the marble bath, complimentary car service, excellent breakfast buffet.
Location and Extended stay Value for money is high
Excellent. Friendly, courteous staff and comfortable accommodations.
Excellant hotel, very convenient fro me, since my businbess was in Shwekh. No
I stayed there on business, friendly and good service. I did not use any of the facilities, too busy !
Swimming pool was not pre heated and accommodated to be utilized. In addition is too old design and not fit for all ages. AC in room is not adjustable. During sleeping, you better to put it off otherwise you will get sick when it’s on.
really best hotel chain in the region, boutique personal feel na
service was excellant rooms were a good size and well equiped very clean. location lacked shops etc.
resturant & breakfast were ok.. old hotel, smelly rooms, old furniture & TV, annoying american army guests. i will give it it 3 stars maximum.
food left - after shave not available
The only good aspect was that it's close to the avenues mall and there was a subway and email cafe just across the street from the hotel in case you wanted to have something other than hotel food. The staff were nor familiar with the city or tourist attractions. Conceirage was rarely available. The hotel had very poor ventilation. Rooms smell like fish! Their extra beds are very poor (springs are loose your almost sleeping on the floor and the blanket is old and is meant for home use not in a 5 stars hotel!).Overall, it is an old hotel that requires alot of changed if they want ppl to keep coming.
Front desk team awesome Everything was good
The service and personnel were extremely polite. Gym facilities were very nice Snacks served in the club lounge had been in warm for the whole day and were not very tempting,
Good choice of restaurants. Some refurbishing work on-going, but not very noisy. Some rooms are facing inwards (!) and this might be a little unusual, but very comfortable when the temperature approaches 50°C outside.
I liked the facilities. The rooms need renovation. Furniture fabrics and bathroom tiles are old.
Nice hotel for business - wifi all over Internet connection a bit slow
The rooms and the breakfast
comfortable and clean
Quiet room The room has an old style and poor television set
I stayed, whilst on a business trip, but it was a home away from home and probably one of the best hotels I have stayed in. Excellent room, facilities, food, staff, location. I would thoroughly recommend.
location of the hotel
This is by far the best hotel one can stay in in Kuwait. The staff is simply outstanding: very friendly efficient and pro-active. Although my booking clearly mentioned I was only allowed to check in after 14:00, I was able to check in at 7 am. The hotel staff even offered to pick me up from the airport, upon arrival. -
Excellent hotel, can only recommend it.
very good staff,responsive and helpful,specially the concierge staff.
staff,location,roomadn services were wonderful. they dont have body scale in the bathroom :(
excellent value for money, excellent location staff need more training, some of them taking care of their internal office work while custemer waiting for service or enquiry
extremely small rooms and bad cooking smell throughout the hotel and the neighborhood.
value for money, staff were friendly location, there are a lot of constructions and bad smell in the area surrounding the hotel. facilities, such as super market, etc. are not availalble in the hotel area, you would require to use a taxi for simple grocery shopping. Also, there is no fridge in the rooms; it would've been nicer if there was a small fridge. Breakfast served in the hotel is not very good and cold mainly with very limited choices, so if you're staying in this hotel, exclude breakfast.
Close to the gulf. Rooms are very small. It is not good for families who have children.
Friendly reception staff , new and clean room , new furniture, bathroom very good but small, central location and value for money good for business travelers Wi-Fi not so good , bathroom and room little small . no spa or pool.
The staff is cooperative. Islamic culture which is suitable for middle eastern Muslim families. There is a need for more variety in restaurants.
hospitality & welcoming on board No
relax to employ brety girls
I like the ararbic hosipitality and they quick response to any inquiry no
Staff were friendly and courteous. The hold hotel, though old but had a renovation I believe, is in a great location with in the main city centre. The concierge staff, receptionists and business centre staffs were great in service and accommodating your requests at no delay. The service at the main restaurant could be improved. the staffs were not anticipating the guests requirements and instead had to wait long to grab theri attention during my breakfast. Had to wait long for some one to offer tea/coffee though the restaurant was not busy. Employing some new energetic staff would be the best remedy as most of the existing ones were like with no aggression and "I know my job" attitude..
I think the location is good Old bulding
Convenient location - nice room - good service
Nice staff Very poor room and bathroom cleanliness
Only Location & its family hotel.
location we find some stuff for the previous guest in the cabinet, the AC is very bad to control, the furnature is not fit for the rooms
Only the front desk staff and their smiles. Managers were very rude. The hotel offered only buffet and no alacarte. After checking in, they revealed that i must pay 15% service charge which was not mentioned in the booking.com site. I was very pissed and cut my stay by a day.
The resturent on the beach
everything was just perfect, food, rooms, good value for the price
nice location the carpets in the room need to be changed, waitress for resturants should be more helpful for customers
The room is big & comfortable. The free internet connection. No Wireless internet. However, internet cables are availible at the rooms for free.
the room and the organization of the hotel The staff was rude and uncooperative. The bed was very uncomfortable.
the hosbtalitiy of the hotel its very poor i have a problem with them i took coffe from outside then they told me u sholdnt take at the looby u shold go to ur room this is 1st time i saw that at hte 5 stars hotel so i need to dilver that massege to them as soon as poissble thanks and best regards
Everything was good, as expected of a 4 star Very expensive
Nice, specious and clean rooms. Friendly staff, good restaurants, also in the literally neighbouring Sheraton. There were no meeting rooms available. This forced us to go to the Sheraton, against high costs (35KD per hour).
nothing special. This is a purely business-men hotel. Puplic areas must improved and be extended
Very good for business with a printer / scanner / fax in every room and efficient staff to support it and in the business centre
stay was excellent and no comments or complain to be added
Comfortable bed, printer and fax in room, dvd player, free wi-fi room design not impressive, room quite small, average breakfast, price not so attracrive
Gym equipment was broken. No pool.
The only thing i liked is the sea view from the room and balcony. Honestly many things. Hotel not upto the standard of Le Meridian, had to wait a long outside no one attended and had to inform the reception. Floor tiles are found very old, ugly and broken, room carpets are so old and smelling, A toal renovation is required as to keep up to the standard of Le Meridian.
cmfort, location, service, Break fast *Don't try to book this hotel by any credit card from web, they will leave you to bay again (Tow time) even if you show them bank account for this approve from hotel. * less people in the reception area to for check in/out. * barking not available any time. * Only hot water in the bathroom * first hotel with bad pints from my experience.
very nice hotel but not that good service poor service .. room dinning expensive
scope of view Bathroom - Water
was good location
location only it should be ranked as 3 stars
I did not spend enough time there to experience what the hotel had to offer - I only slept in the room checking out took a long time
the staff being quick in servicing.
The bed was excellent. The hotel was clean and well appointed. My internet connection did not work - via the lead in my room - despite me calling the engineer who could not fix the problem. My room could also not connect to wireless internet - again the engineer could not offer a solution. Also I got to the hotel late and wanted a bath - but the water remained tepid no matter how long I ran it.
No body informed me that the swimming pool is closed for rennovation
Its proximity to Kuwait Marina and surrounding malls/tourist attractions
Convenient Hotel, Staff very helpful, Location good fro Business travelers. Gym is very crowded.
I liked almost everything in the hotel including the service overall
Nice room and facility, breakfast was good, there has been blackout , we stayed in the dark for about an hour without air conditioner 1.00 am No tv channels at all
Entrance/reception area was run down, in need of upgrading.
The willingness of the staff to help Breakfast is poor
Fresh fruit backet available every day; the hote is new and everything is actuallt perfect! The room was quite small; in room wireless not available
Everything was perfect just the area I hope it was close to Mall.
i like the room and the lighting view at the back of the bed. and the buffet there was no mirror in the room which is very important especially for the ladies. the pillows is not comfortable at all. the room is so small for deluxe room. the hotel is far from shopping.
The staff were helpful. Free delivery from and to the airport. Quiet. The lobby was not up to the standard of a Le Meridien Hotel, it was so small. The room was small too, although I stayed in a deluxe room. The bed was not comfortable at all and especially the pillows. The shower had problems and it was so difficult to open the water and close it. No mirror in the room and no dinning table.
wonderful rooms, comfort of beds, kindness of staff, superb design and perfume in lobby, and definitely delicious food.