With a stay at Kyoto Hotel Okura, you'll be centrally located in Kyoto, steps from Honnoji Temple and Shimadzu Foundation Memorial Hall. This 4.5-star hotel is close to Kyoto Imperial Palace and Nijo Castle.
Make yourself at home in one of the 322 guestrooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while DVD players and pay movies are also offered to provide entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including a sauna, a steam room, and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare.
Enjoy a meal at one of the hotel's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Limited parking is available onsite.
The air conditioner in our room was broken. They couldn't fix it and offered no compensation for it. The rooms and main hallways were stuffy and filled with smoke.
We loved staying here. My only complaint is that it cost additional money to use the pool, if you chose to use the pool, and more importantly, that you had to be 18 years old to use the pool at all. My wife and I were traveling with our 9-year-old daughter, so none of used the pool because our daughter was too young. This was a huge downer, because Kyoto is very hot in August and we would have welcomed being able to cool off in the pool. By contrast, the hotel we stayed at in Tokyo (The Park Hyatt) had no age restrictions on pool usage (or usage fees) and we used the pool twice a day. Other than the disappointment about the pool, the Kyoto Hotel Okura was a total delight and perfectly located and the staff couldn't have been more accommodating, and the free shuttle too and from Kyoto Station was a welcome surprise.
The pool cost money to use. And you need to be at least 18 to use it. This was a huge disappointment since we were traveling with our daughter, who is 9.
It is conveniently located for shopping and public transportation. Service is excellent.
There is nothing I did not like about the hotel. I would love to stay again!!!
Excellent location spacious rooms accommodating staff
Lower floor rooms needs refurbishing
I appreciate the position and the room comfort
Very clean, with very hospitable staff in central city location, Easy walking to lots of shopping and to subway and train stations. Many restaurants in the atrea with first class restaurants in the hotel.
bathroom decor outdated, bedding a bit too hard
Very comfortable and of high standard
My husband and I found the staff to be absolutely fantastic. They were always very helpful and made our staf in Kyoto very memorable.
This is the most luxury hotel in Kyoto. Everyone will stay there will have the best room and best service for sure!!