Not enough light in the room. No overhead light at all and teeny lamps that did not provide enough light in the evening. No place to hang towels in the bathroom. Front desk person was very helpful with making arrangements for early morning taxi.
3 stars
Hotel Must
1345 route de l'Aéroport, L'Ancienne-Lorette, QC G2G 1G5, Canada
L'Ancienne-Lorette, Canada
See location+1 418 380 6875Photos of Hotel Must
Overview
Featuring a Jacuzzi, a sauna and an indoor pool, this Quebec City hotel is conveniently located within Quebec City Jean Lesage International Airport. It provides complimentary Wi-Fi, a concierge and an express check-in and check-out feature.
Hotel Must has 179 rooms that are fitted with all the necessities to ensure a comfortable stay. They are also equipped with a hair dryer, a microwave and a refrigerator.
Those staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably located for those who want to stay close for a meal. A selection of eating options are also available in the area.
Hotel Must is an ideal place to discover nearby Laval University, Aquarium du Quebec and Universite Laval, as well as everything the local area has to offer.
Latest deals for Hotel Must
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Must
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Private entrance
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
General
- Family rooms
- Fireplace
- Seating area
- Hardwood or parquet floors
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Pool and spa
- Rooftop pool
- Heated pool
- Infinity pool
- Hot tub
- Indoor pool
- Pool towels
- Pool with a view
- Water slide
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- EV charging station
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Hotel Must
7.5
Good
1815 verified ratings
Wonderful
561
Very good
395
Good
358
Okay
166
Fair
179
Mediocre
72
Poor
84
Summary of reviews
Guests say
Overall, guests appreciated the cleanliness and the pool facilities, especially for families with children. However, many expressed dissatisfaction with the service, citing issues such as poor organization and lack of attention from staff. The breakfast options were also frequently mentioned as needing improvement.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.5 out of 10
1278 reviews
7.5 out of 10
3 reviews
7.3 out of 10
3 reviews
All reviews
Pros (+) Clean
Cons (-) Swinging pool
Pros (+) Waterslide, arcade and Boston pizza all without leaving the property. An easy win if you have kids.
Cons (-) The room is Quebec chic as they say... Neon lights at the bed, big glass wall in shower and sink. Would have been great if my wife only
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities, including a Jacuzzi, sauna, indoor pool, and complimentary Wi-Fi. Additionally, guests can enjoy a unique dining experience at the in-house restaurant and take advantage of the free parking and EV charging station.
How is the cleanliness of the hotel rooms and facilities?
Guests have praised the hotel for its clean and comfortable rooms, as well as the cleanliness of the swimming pool and arcade. However, some guests have mentioned concerns about the lack of daily room cleaning and garbage disposal.
What are the common concerns about the hotel's breakfast?
While some guests have enjoyed the breakfast and the variety it offers, others have expressed disappointment with the limited choices and overcrowding in the breakfast room. Some have specifically mentioned issues with the quality of the scrambled eggs and the lack of options for kids.
How is the quality of the beds at the hotel?
Guests have appreciated the comfortable beds and quiet rooms, making for a pleasant stay. However, a few guests have mentioned concerns about the cleanliness and comfort of the bed sheets, as well as the presence of a sofa bed instead of the expected double beds.
What practical information should guests know about the hotel's parking and transportation options?
The hotel provides free parking, including an EV charging station, which has been a positive aspect for many guests. Additionally, the hotel's convenient location and proximity to the airport make it an ideal choice for travelers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests were surprised by the presence of a Murphy bed in their room. If you prefer a traditional bed setup, it's advisable to confirm the bed type with the hotel before booking.
Be Mindful of Noise Levels
A few guests noted that the hotel is close to a train track, and train noise could be disruptive, especially for light sleepers. Consider this factor when choosing your room or bring earplugs if you are sensitive to noise.
Check the Breakfast Options
While some guests found the breakfast satisfactory, others felt that the selection was limited and could be improved. If breakfast is an important part of your stay, it may be worth exploring dining options in the area as well.
Parking Considerations
The hotel offers free parking, including an EV charging station, which is convenient for guests with electric vehicles. However, it's worth noting that the parking area can get crowded, so arriving early to secure a spot is advisable.
Family-Friendly Amenities
The hotel provides babysitting or child care services, kids' meals, and a pool with a waterslide, making it a suitable choice for families. However, some guests mentioned that the pool area can get crowded, so planning your visit during quieter times may enhance the experience.
Be Aware of Cleaning Policies
Several guests mentioned that rooms are not cleaned daily, and towels are not changed frequently. If you prefer regular housekeeping during your stay, it's recommended to communicate your preferences with the hotel staff upon check-in.
Accessibility Features
The hotel offers wheelchair-accessible units and features such as grab rails in the bathroom, making it suitable for guests with mobility concerns. However, some guests noted that the bathroom layout could be improved for better accessibility.
Dining Options
While the hotel has an in-house restaurant, guests also appreciated the nearby dining choices. Exploring restaurants in the area provides a variety of options beyond the hotel's dining facilities.
Consider Noise Levels
Some guests mentioned that noise from the AC unit and corridor conversations could be disruptive. If you are sensitive to noise, it's advisable to bring earplugs or request a quieter room location.
Location
1345 route de l'Aéroport, L'Ancienne-Lorette, QC G2G 1G5
What's nearby
Policies
Check-in/Check-out | Check in anytime after 5:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 2026-01-31, 222760
Essential information about Hotel Must
Low season | April |
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High season | February |
Average price (weeknight) | $125 |
Average price (weekend night) | $158 |
When to book a room at Hotel Must
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in L'Ancienne-LoretteGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Québec City |
Distance to airport | 1.5 mi |
Everything you need to know for your stay in L'Ancienne-Lorette
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