Casa Luna Hotel & Spa

The hotel offers a variety of dining options, including delicious breakfast with fresh fruit and an omelette bar, excellent lunches, and dinners. Guests can also enjoy a bar/lounge, food delivery to their accommodation, and a minibar in the rooms.

Some guests mentioned that the wifi signal was weak in the rooms, but it works best in the lobby. Additionally, there were comments about the room being smaller than expected and difficulty opening the window. However, the rooms are described as clean and comfortable.

The hotel features a very nice pool area with a pool bar, private heated pools, and several hot tubs throughout the property. Additionally, there is a spa and wellness center offering massages and a jacuzzi with warm water, all set in a gorgeous natural environment.

The staff at Casa Luna Hotel & Spa are described as extremely friendly, helpful, and attentive. Guests appreciated the professional and courteous service, especially when booking tours and arranging excursions.

The high season is in December, while the low season is in June. Visitors can expect beautiful natural surroundings, including the lush garden with its natural sounds, and a great view of the Arenal Volcano, weather permitting.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near various attractions such as Arenal Adventure World, La Fortuna Waterfall, and Arenal Volcano National Park, making it a great base for exploring the area.

Some guests reported issues with room odor, so it may be advisable to inquire about room conditions and request a room away from any potential sources of odor.

Guests spoke highly of the spa and wellness center, recommending indulging in the massages and treatments offered for a truly relaxing experience.

While the hotel's restaurant received praise for its food, some guests found the prices to be a bit high. Exploring dining options in the surrounding area could provide more budget-friendly choices.

As the hotel is a bit outside of town, it's recommended to plan for transportation, such as using the shuttle service or renting a car, to explore the area comfortably.

Many guests enjoyed the pool area and hot tubs, highlighting them as a great way to unwind and relax amidst the beautiful surroundings.

Some guests reported discrepancies in the final bill compared to the booking confirmation. It may be beneficial to double-check all charges and inquire about any additional fees before finalizing the bill.

While the hotel offers free Wi-Fi, some guests experienced weak or unreliable signals in their rooms. Consider this when planning internet usage during the stay.

The hotel staff can assist in booking tours and taxis, with guests specifically praising the helpfulness of the staff in arranging excursions and providing local recommendations.