Lake Elmo Hotels

Location, cleanliness and staff.

If I had booked directly with the hotel, I would have saved money.

Beds were very comfortable. Shower head was great, putting out lots of water! Staff were very helpful upon arrival. Location was easy to find.

The warm items, for breakfast, were not warm, and would have enjoyed them more if they had been hotter! Other than, that it was a very nice place to stay and we would stay there again.

The staff were great, the pool area was nice, breakfast was good, the hotel all around was very clean and close to all the main stores.

Bathroom door locked from the inside, staff didn't have key to open it. We had to get our things out of it. I had to pick the lock. The room key stopped working for the pool and Kids got locked in for a bit. Big machine outside window was very noisy.

location; great breakfast; great front desk staff; pool/hottub; Internet& WiFi; pets are welcomed

Room temperature was too hot. Could not lower it to a satisfactory level; needed to turn on the air conditioner

Nice clean room with late check out. Friendly staff. Met all my expectations for a room.

I just wish they would let you go in the hot tub all the time. I don't understand why it always closes by 10. Also why is it you have to stop seving breakfast so early? We hardly ever make breakfast.

The price and location.

While it was sanitary it wasn't very clean.

There wifi for using any electronics as laptops,iPods didn't riecieve any respection it could be a lot better for someone who has it

The pool area was phenomenal as was the complimentary breakfast.

The noise level through the walls from another room was absurd. Had to go complain to the front desk at 2AM for my children being woke up with people next door just talking. We could hear every word they said. Doors slamming up and down the hall too.

Rooms where excellent! Staff was great! The location was close to many thing I like.

Late night noise. The pool and gym and restaurant closes at 12am, so I heard people in the hallways well after that. What happened to common courtesy and repsect for your fellow hotel occupants. There needs to be signage that says ' no noise from 10pm to

Location

Cleanliness, shower head in room was broken, condom found in sauna.

Location to the places I needed to be near

Shower head fell of the first morning. Informed the front deck at 9:00 am. When we got back to the room that night it had not been fixed so went back to the front desk and was told there was nothing they could do about it .

The customer servcie was great, we ran into a problem and the young lady at the front desk (..anne, forgot her entire name) went beyond our expectations in taking care of the matter. She saved our trip.

The location was not the best for visiting St. Paul. Not enough outlets close to the bed for plugging in phones ect.

I enjoyed the pool and hot-tub

It would have been nice to have a mini-fridge in the room. There was also a large wedding party the night we were there. It made getting from the elevator to the pool and back, awkward.

Everything from the hot cocoa in the lobby to the pool and hot tub. Clerk at check in was incredible as well. Real friendly staff - well done!!

The entire experience was great - great location, staff, cleanliness, pool.

A free continental breakfast would be nice.

Location, price

Grab and go breakfast! No coffe, pretty much out of everything, at 6:30 am in the morning

I stay at Extended Stay Hotels frequently. This one has been recently remodeled and updated. The rooms were very neat,and clean. Comfortable beds and of course all of the in room amenities that make these hotel chains one of my favorites.

No complaints.

Staff was really friendly and welcoming

Room didn't smell clean, probably had a smoker in it before. Did not complain to the staff though, and am sure they would have switched rooms if I had asked.

The breakfast options were very limited and there were many shady people hanging around outside. room was alright bit could use some updating

The front desk staff were friendly. They had a free shuttle to our concert venue.

No, everything was ok. The elevator did appear to be a little worn.

Neat and clean

No

Location, free breakfast, cleanliness.

No

breakfast was great

They changed the room from a 2 queen to a suite with 1 bed and a pull out couch. The couch had used sheets on with someones hair. They changed us back to a 2 queen. I was not happy after having foot surgery and then the walking back and forth.

staff are friendly that about it

dirty. broken furniture in the room. ran out of fruit for breakfast will not stay there again.

Very clean and quiet. An above average breakfast too.

Trying to find the place. Missed the turn off and had to go further north to turn around, to get back to the exit we missed.

Location, friendly staff apologized for remodeling that was taking place.. Cleaning staff asking the one day I was there if I need anything cleaned.. Felt respected and valued.

Hotel was remodeling so was a little empty, but both the staff and construction workers tried to be respectful and did anything to make my stay more enjoyable.

Excellent value.

Public spaces were being painted. Was not told.

The bed and linens were very comfortable.

The waiter at breakfast was rude. The rest of the hotel staff was nice.

Very clean and comfortable. It was nice to have the restaurant to invite family to dinner without having to leave. The evening refreshments was a nice touch. The pool was nice too. We will be returning for sure.

no