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The management staff was excellent and we really felt their personal interest in our comfort. The food was excellent with your typical European breakfast buffet, and a top-notch chef to prepare evening meals.
Wery nice family hotel with. Nice and clean rooms, free internet, with printer - if you need further information about locations nearby. Trains and busses nearby. Staff wery kind and helpfull. Especialy we enjoyed two very well prepared meals at the restaurant. Quiet and calm in the evenings. We give our best recomandations to this hotel - value for money is very high.
an excellent family run friendly hotel where the restaurant food was first class and highly recomendable and yet the price was very reasonable Visitors must be prepared for a 20 min drive on a mountain road to reach the hotel but worth it
hospitalness, they are very friendly, they are very kind there should be a small refrigerator
My sister and I invited our parents to live here fore four days and we had a wonderful trip. The owners made us feel very welcome. Great views, good restaurant with tuscan food and very good wine fore a reasonable price. NIce garden and pool. We will return.Thank you! Nothing
If you rented car and planning travel between Pisa and Florence this hotel is good choice in my opinion.
all best we liked all
Everything was perfect, staff is very kind. To be suggested.
A lovely place with very friendly people. We especially appreciated the advice the owners gave us to visit the country. Absolutely fantastic ! It is very difficult to drive around and in Florence ; as a result, the best solution would probably be to park the car in Pistoia and to go by train from Pistoia to Florence (30mn).
Friendly family run hotel in the mountains. I would spend a summer relaxing here if i could
The staff was absolutely wonderful and helpful; a quiet hotel in the middle of a quiet small town in the Tuscany country with beautiful decor; quick hour car trip to Vinci, Pisa, Florence and the beach; walking distance to multiple places to eat no.
Must stress the excellently helpful and pleasant staff service/response. Our room at the side was dark all the time due to the proximity of the next buildings, but this is not remediable, so we just stayed out during daylight!!
Helpful and friendly staff; location; availability of free parking
It is a very nice place! We stopped for one night during a long trip. Worth the 20 km extra driving!!!
Very friendly and hospital staff. Nice location for starting excursions to olive and wine `stradas`, as well as site seeings (Florence, Pisa, Siena, Vinci etc.) in Tuscany.
The family owning the hotel gave us the feeling of home. Staying with them was truly a delightful experience. The breakfast they prepare each morning is incredible.
Quiet hotel in the middle of small town in the Tuscany country The staff was helpful , home like breakfast, walking distance to great restaurants. Quick hour car trip to Vinci, Pisa, Florence , Siena and the beach. Free car park from 8 pm to 8 am.
The friendliness of the hotel staff. They actually provided umbrellas on the rainy days of our stay.
Excellent small hotel with comfortable beds, effective and quiet air con, spacious and well designed bathrooms, breakfast to satisfy hearty eaters, and pleasant, helpful staff.
Location. Once we had found it! The bedroom was very small and cramped suprising for such a large building. Only two wire coathangers in the wardrobe. No one could speak English French or German and we can't speak Italian
the setting of the hotel was lovely as was the hotel itself. the rooms were very comfortable- good beds and pillows, new bathrooms and excellent food with local specialities at the restaurant. Lovely friendly service at the restaurant as well.
Location/position of hotel.Restaurant menu. Poor standard of service from hotel duty manager. Considerable amount of noise from corridor adjacent to room throughout night.
Tastefully appointed public areas Rock hard pillows. "End of season" attitude very apparent and made itself felt with absence of wine list, fruit juice that was becoming fizzy and bread and pastries that were not the freshest.
The staff was very helpful and accomodating. They also had a staff member who spoke English which they did not have on a prior visit. The hotel lets non room guests use the pool for a fee. The pool area was too crowded. Parking was a problem during pool hours. However, everyone behaved very well and considerate of one another.
Location The staff wasn't just impolite, but rude: think Fawlty Towers. They wanted to keep our passports for a whole day, breakfast was stale, restaurant closed both days, they charged reservation costs; none of the other hotels did that and then they wanted our passports again at 10.30 at night! What awful, horrible people: don't go there!
the location is fantastic, althrough finding it a night proved a challenge. The day manager wasn't particularly welcomimg, the night manager was friendly. Bar a facilities are limited, there isn't much around unless you drive back inot town.
Excellent restaurant and facilities
A great place to chill out & the view over the valley is to die for. breakfast could be improved
Location and price Unhelpfull staff
Friendliness of staff, no fuss, straight forward establishment. Clean and comfortable. Nothing
quite and calm surrounding, nice rooms parking is far away from the Hotel, no help for bagage
Very good service the rules for the pool
Great value for money. Great position for Tuscany visit.
The room was huge and very clean. Staff were multilingual and very helpful. We enjoyed it so much we stayed an extra two days We ordered from the rooms ervice menu and did not get what we thought we ordered and not good value for money. The management were only too keen to resolve the issue however.
The facilities - pool, air-con, little private terrace in our room. The directions! Also, the double/twin room mix up wasn't rectified.
Everything perfect! The staff of the hotel is really forthcoming and professional. They always give you all the information you need. I'll miss their beautiful smiles and kindness! The garden and the swimming pool are the best place for relaxing: quiet and nice flowers! Breakfast is rich: everymorning on the buffet there are fresh croissants, cheese, cold cuts, scramble eggs, bacon, free cappuccino and espresso, and so on... Rooms are spacious, modern and beds comfortable. The "a la carte" menu at the restaurant is delicious: especially cakes. We suggest this hotel to everybody! Thank you for the fantastic stay, we will come back!
Excellent breakfast organised with military precision! All staff tried very hard to make our stay memorable. especially helpful were the attentive restaurant staff. We travelled with two children and had no complaints. In fact we were surprised at the standard for the price charged.Pool is very good and always has a lifeguard on duty.You will need a car or taxi to go to the town. Can't really comment on Pistoia itself,as we visited during the annual break when half the town was away.Also plenty of free parking and welcome drinks provided. No
Very friendly welcome during check in. Free upgrade to better room without asking. Highly professional staff at reception desk and in restaurant as well (we needed an early breakfast, and it was arranged). Restaurant is very good; great starters and main dishes...even had the most wonderful parfait and sorbet... in the world! Good parking. Airconditioning very noisy and not adjustable from the room (had to call reception to make it cooler, but they did very quickly). Had to shut down airconditioning for the night as it was so loud. Furthermore there were a lot of mosquitoes, but that's hardly the hotels fault.
Friendly helpful staff.Changed our room for a twin as we didn't want a double(only double was shown as available during time of booking)
Incredible view, the pool and the hotel staff. The mattress in our room was not comfortable.
Large rooms, nice view, good car parking. There was only one cup in our room kitchen, but we were two.. :) No sugar and tea, dish washing liquid was empty. All these are small things, but can be a bit disturbing.
The space, we had lots of room. Everything was clean. Absolutely nothing! ! ! !
Correct pay for value The restaurant close to the hotel expensive and not good
The hotel staff is very friendly. Rooms are spacious and clean. The view is magnificent. The town of San Baronto is very central in Tuscany, you can visit Siena, Florence, Lucca and Pisa from there. No comments on the hotel nor its staff. San Baronto is situated on top of a mountain. There are not many shops (for grocery) and everytime you get back from a trip you have to climb that mountain.
The room was a bit moist, especially the bathroom, which didn´t dry properly.
Location, facilities in the room, staff was very pleasent, room was clean. Kids at the pool all day, hard to relax. Shower did not keep the water in so floor always wet in the bathroom.
plenty of room, large terras and possibility to use swimming pool the staff did not speake Englisch
Very friendly welcome, excellent room with good views and facilities. Fantastic pool and relaxing area
Lovely location, with great views, though the road is busy. Welcoming and helpful staff. Nice pool. Great if you cycle! Road was busy. Bathroom not great, but overall good value for money.
Good location to visit the nice cities in Toscane. Very friendly host who speaks perfectly English. Nice and very clean rooms, excellent swimmingpool and very good breakfast. Definetly a nice stop on an italian trip !
The owners are really nice people. the food, rooms and services are on high level. And the surrounding is beautiful. I can just recommend.
Very nice location, very calm and nice surroundings. Very helpful tips from our host. Beautiful pool and garden. A bit more B&B direction signs within the little town would be useful as well as more generous doses of shampoo and shower gel ;-)
The owners are very friendly and helpful. A nice swimming pool with spectacular views. Absolute tranquility. Free wifi. Rooms without air conditioning, temperature very uncomfortable. Breakfast improvable.
The owners of the hotel / B and B, were really wonderful! The lady gave us all the information, in fluent english, cooked us some wonderful breakfasts and a surprising dinner. The location is really of the beaten track, but the view and swimmingpool are perfect.
this new hotel is great. i liked the room, services,everything.
I liked the style and cleanness of the rooms and the very good breakfast.
Nice staff, good breakfast, comfortable rooms, free parking. If you travel by car, location is very good for visit cities in Tuscany. Excellent value for money.
The location may not be very nice (on the outskirts of Castelmartini), and the hotel may not look very romantic, but the rooms are excellent and you can reach the Tuscany highlights very easily. If you want a good night's sleep this place is the best. Nice, helpful staff. Highly recommended!
Attentive and friendly staff. Facilites were reasonably good - unfortunately our stay occured during a point where the finishing works to the hotel were still being completed so a lot of noise. The location on a bend the road - somewhat took away from the pool facilities on accunt of traffic noise.
Very nice and professional staff. Great sorraundings.Good food. The description doesn't state clearly enough that the hotel is not based in Pistoia itself.It's 3 miles out of the town.Location is beautyfull but not very convinient for guests without a car.
Great location, at the edge of the walking area and historic center, easy to get to by car or train. Very bad mattress, seemed very old, and made our stay uncomfortable.
the hotel is centraly located, close to the railway station in the single room, the bathroom is on the floor, but it's clean though
Good location. Parking ok. Bed too old and heating problems.