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excellent hotel, excellent service at the reception, the rooms are clean and the people fantastic!! one of the best hotel I have never been!! congratulations
Very comfortable hotel with a friendly staff, nice rooms and a good breakfast. Easy access to Vienna without the frenetic activity of the city. And the wonderful nearby Klosterneuburg Abbey is a plus. Parking in the small court at the hotel is often impossible, but there is easy free parking at the nearby train station.
The staff were very obliging and the accommodation left nothing to be desired. Excellent location as well.
Excellent place for a romantic weekend
room size and cleanliness, also the breakfast choices were nice.
This hotel, in a tastefully restored medieval townhouse, is one of the best my wife and I have stayed in. Not only is it clean and tastefully decorated, but the service is impeccable, with things like a complimentary bottle of wine and sweets on arrival, and friendly, helpful and knowledgeable staff who do everything within reason to make your stay a pleasure. The location is an excellent one: it is less than half an hour from the centre of Vienna on a train service that is fast, cheap and efficient, but still has the benefit of avoiding the considerable cost of a comparable city-centre hotel. In Klosterneuberg itself, there is a famous monastery, and in the other direction, Krems, Durnstein and Melk are all less than an hour away. Just one minor complaint, about the comfort of the bed. The old-style iron bedstead with its knobbly bars doesn't make for comfortable sitting-up (reading) in bed. That being said, we didn't bother to ask for another room , which they would most likely have given us. Also, I think there could have been more facilities, e.g. bar, business-centre and health/fitness, although we ourselves would probably not have used them anyway.
The staff was terrific! Friendly, helpful, professional, just great. The hotel was impeccably clean, the included breakfast was excellent with fresh fruit and a wide selection of cold and hot choices. The hotel is not somewhere in the country side as I had pictured it in my mind - I don't know why I pictured it that way. It is located in the very center of a busy intersection smack in the middle of town right in front of the bus terminal where you can take the bus that will take you to your Metro connection that will take you into Vienna. Great location, but not in the country. Their own restaurant next door serves excellent food. Not all the rooms are air conditioned and we arrived on a day that was unusually hot and it would have been impossible to sleep without a/C. We had asked for a/c rooms but were told that only one of the two had a/C. At our request the front desk lady immediately found an adjacent room with air and we were very happy she did it without any fuss or hesitation.
This is a charming old world hotel with all the modern amenities. The location is quite good for a visit to Vienna. There is bus service directly in front of the hotel. The best part of our stay were the two front desk ladies who were friendly and helpful throughout our stay. We loved our stay here.
Friendly service during breakfast No
Location and good food from restaurant. No air conditioning, very hot in summer.the town is too small, nothing to explore.
Friendliness A bit too many stairs to get to my room. Also no possibility to darken the room from the many lights in the automobile sales room on the other side of the street.
Appreciate the friendly atmosphere and the helpful manager of the hotel Slow service in the hotel restaurant during my dinner
convenience to Vienna Parking was almost non-existant; Noisy - next to train lines
smell in the rooms
Room bright. pleasant and spacious. En suite bathroom facilities very good.Very pleasant and courteous staff. Food excellent. Location very convenient for public transport. Lighting in room very poor.
it was a very lovely place to stay, i will stay there next time I go to vienna nop
The comfort, cleanliness and quietness, so as staff. Too far from the city and old building. Only for those who do not expect too much for this price.