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|"Excellent location, clean good staff."||(in 332 reviews)|
|"Excellent location Clean Friendly staff."||(in 173 reviews)|
|"Great location, Great breakfast, Great staff"||(in 155 reviews)|
|"Double bed was against a wall."||(in 26 reviews)|
|"Difficult access due to construction works."||(in 24 reviews)|
|"I will never recommend this hotel"||(in 60 reviews)|
Time of year
Show reviews that mention
|bed against the wall||in 96 reviews|
|construction site||in 69 reviews|
|excellent location||in 983 reviews|
|executive lounge||in 123 reviews|
|friendly staff||in 370 reviews|
|good breakfast||in 367 reviews|
|heart of vienna||in 111 reviews|
|hotel is excellent||in 270 reviews|
|hotel room||in 444 reviews|
|main attractions||in 11 reviews|
|opera house||in 15 reviews|
|public transport||in 20 reviews|
|shopping street||in 47 reviews|
Bed mattresses were comfortable. The bath was big. Staff was helpful and friendly. Place is clean and they kept all COVID-19 precautions.
This should have been an upgrade from an executive room... yet, it seems like the room has been converted from a 1970s office to a so-called hotel room. No interior design, alien feeling, furniture is outdated and smells of old formica laminate, much empty space, no carpet/s, air condition did not cool the otherwise overly warm room. Room windows (7th floor) were facing East, so the sun shows up as early as 5 in the morning and heats up the room. Breakfast was served individually to our table (the Swedish buffet was cancelled due to COVID-19) which was nice but the quantity and variety of food was lacking. COVID-19 crisis may serve as a good reason; yet, the customer should know beforehand what s/he's been paying for. There are other hotels in the center of Vienna that offer much more for this price.
Awesome location. Very quiet rooms with great views.
No door in the shower leads to bathroom full of water. Note that parking is 10 minutes away and costs 26 Euro per day.
Excellent location. Staff very helpful. Nice amenities and a huge room.
A quiet street not far from Mariahilferstrasse and metro. Clean comfortable rooms.
- They let us have an early check in and we liked that very much. - The location of the hotel is excellent and all the main attractions have easy access. - It was really clean with a comfortable bed.
- There's construction works on one side of the hotel and although we were on the 7th floor, we got woken up both on Monday and Tuesday at 7:30am by the construction noise. - Our last day the cleaners knocked the door at 09:30 in the morning and before we even answer they opened the door. - The place of the shower didn't have a glass to close so the water was spreading outside. - We found the breakfast really expensive (17€ per person) and we skipped it.
This modern Business Class hotel is on the elegant Kaerntner Strasse and provides the highest level of comfort in all 160 rooms and suites. The range of services is completed by the noble Europa Bar, a popular meeting place for locals as well as international guests.
based on 3,603 reviews
Value for money
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Most Popular Landmarks
- Stephansplatz 284 yd
- Albertina 308 yd
- Vienna City Hall 334 yd
- Wiener Staatsoper 390 yd
- Spanische Hofreitschule 0.3 mi
- Hofburg 0.3 mi