Guest reviews
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Solo
Overall Rating
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9.0 "Excellent wellness & sports facilities."9.5 "
top-notch fitness area , thought 95%." -
8.6 "Great service."8.7 "87% found the
staff to be very friendly ." 9.4 "94% werehappy with the shuttle service ." 8.8 "88% thought theservice was very professional ." 9.9 "99% said therecreation staff was great ." 8.3 "Housekeeping was great , according to 83%." 7.1 "71% found therestaurant service to be one of the best ." 8.8 "88% werehappy with the room service ." 8.8 "88% wereimpressed by the valet service ." 8.3 "Hotel security was great , thought 83%." 10.0 "Excellent childcare , thought 100%." -
8.5 "Pool is good."9.4 "
Clean pool , said 94%." -
8.5 "Food is delicious."8.7 "87%
loved the menu selection ." 7.9 "79% werehappy with the price ." 8.8 "88%enjoyed the fish/seafood dishes ." 7.5 "Beef and steak dishes were excellent , according to 75%." 9.0 "90%loved the sushi selection ." -
8.4 "Location is great."7.6 "
Great parking , according to 76%." 9.5 "95%liked the proximity to sightseeing ." 9.9 "99%liked the proximity to shopping ." 9.0 "Easily accessible by car , said 90%." 10.0 "Good access to the airport , said 100%." -
6.6 "Breakfast is mediocre."
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4.9 "Internet is poor."
Overall Rating
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9.2 "Excellent wellness & sports facilities."9.6 "
top-notch fitness area , thought 96%." -
8.9 "Pool is good."
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8.5 "Great service."8.2 "82% found the
staff to be very friendly ." 9.4 "94% werehappy with the shuttle service ." 7.6 "76% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." 8.2 "Housekeeping was great , according to 82%." 8.8 "88% wereimpressed by the valet service ." 9.9 "99% said therecreation staff was great ." 8.1 "Hotel security was great , thought 81%." -
8.2 "Location is great."7.7 "
Great parking , according to 77%." 9.9 "99%liked the proximity to shopping ." 9.4 "94%liked the proximity to sightseeing ." 9.8 "98% thoughtparking was inexpensive ." -
7.3 "High comfort."9.2 "92% thought
rooms were spacious ." 7.4 "74% said thebeds were comfortable ." -
6.3 "Breakfast is mediocre."
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4.8 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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8.9 "Very nice wellness & sports facilities."9.6 "
top-notch fitness area , thought 96%." -
8.5 "Location is great."9.3 "93%
liked the proximity to sightseeing ." 7.6 "Great parking , according to 76%." 9.9 "99%liked the proximity to shopping ." -
8.0 "Great service."8.6 "86% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 9.5 "95% werehappy with the shuttle service ." 8.5 "85% thought theservice was very professional ." 9.9 "99% said therecreation staff was great ." 8.3 "Housekeeping was great , according to 83%." 8.4 "84% wereimpressed by the valet service ." -
7.8 "High value."7.2 "72% were
happy with the price ." -
6.6 "Rooms are ok."5.2 "Only 52% thought the
shower was ok ." 5.4 "54% thought thekitchenette was ok ." -
6.4 "Breakfast is mediocre."
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4.1 "Internet is poor."3.5 "65% said the
wifi quality was bad ."
Overall Rating
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8.6 "Food is delicious."
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8.6 "Great service."9.3 "93% were
happy with the shuttle service ." -
8.5 "Pool is good."
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8.5 "Good value."
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8.3 "Location is great."7.4 "
Great parking , according to 74%." 9.4 "94%liked the proximity to sightseeing ." -
6.9 "Rooms are ok."5.2 "Only 52% thought the
furniture was functional ."
Overall Rating
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8.8 "Food is delicious."8.9 "89%
loved the menu selection ." -
8.7 "Pool is good."
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8.5 "Great service."8.8 "88% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 9.4 "94% werehappy with the shuttle service ." 7.5 "75% said thereception staff was great ." -
7.9 "High value."
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7.9 "Good location."
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6.7 "Breakfast is mediocre."
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5.0 "Internet is average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Had everything in one spot didn't have to leave area to do things Wasn't told about a Friday night pool party so couldn't use pool with children and buffet wasn't open for dinner
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8.5review from
Place could habe been much cleaner, seen a lot of dusk on ceiling in the hallways on the eleventh floor and bathroom could be redone.
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4.5review from
Staff is friendly. Mattresses are firm. Pool closes at 7 but hours aren't posted. The stench on floor 18 is possibly urine but it could be something worse. Property is not well maintained. Mandatory resort fee adds to cost of room so you can have slow internet, an in room coffee maker, and access to the pool assuming it's open.
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6.0review from
We thought The casino was cleaner then we remembered. The shower drain was slow, leaves you standing in dirty water. Some of the detail work, like caulking done sloppy, needs to be redone.
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8.0review from
Stay was great one thing beds were a little hard
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10.0review from
Room size Nothing
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7.4review from
Found a great "private deal" on kayak that was only $50 for a night. Deal was legit and they didn't try to get me with hidden stuff - well no more than everyone else at least. Though not on the strip they have a free shuttle to he strip every half hour. Movie theater and pool were nice to have. $17 "resort fee" each day to access he wifi and things like that kinda run me the wrong way. Could add up after a few days.
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9.7review from
That we really didn't need to leave the hotel! That the pool closed so early (6pm).
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9.4review from
it was a very quiet hotel except our room was located above the delivery dock so first thing in the morning we were woke up with back up alarms. Really good location if not wanting to stay on the strip. The buffet was priced appropriately - you get what you pay for, The live band was awesome on Friday evening. The big screen in the bar area was super awesome for football Sunday.
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5.7review from
I booked from Kayak and there shouldn't have extra fee. But this hotel told me that I need to pay for the hotel fee (which is an extra charge). But I have already paid a "hotel fee" when I booked this hotel. The staff didn't give me a good explanation and just told me that these two hotel fee are not the same (for me, IT IS THE SAME. THEY WERE HOTEL FEE). The hotel fee I paid on Kayak is only for Kayak not for the hotel so I need to pay them hotel fee. I would never choose this one again.
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6.2review from
Had a lot of good value Was in a less than stellar area
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9.4review from
The location was close enough to the Strip that there was easy access but removed enough so there was no constant distraction or disruption. I wish the fitness center was 24 hours.
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9.7review from
Everything was great I wish I had a fridge!
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10.0review from
Loved the great atmosphere! Rooms are great .
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8.8review from
Smoker on the casino floor. Wife has asthma.
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2.0review from
Nothing, they scammed me for a room Everything about the place
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5.7review from
The decorations The lighting The room size The front desk staff that checked me in was rude to me The extra $35 resort fee was unnecessary as well.
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7.4review from
Location, staff safe secure feeling. Rooms smell like smoke bad!! Bathroom doors do not lock.
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5.1review from
Price Upon check-in, we were told there was no record of our reservation because we booked through a third party company. After 5 minutes of argument, our name was found misspelled in the computer. Not fun.
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4.8review from
One of the pictures on the wall Daily maid service was lacking. It was the first time I didn't leave a tip. No mini fridge. Everything seemed cheap. Very poorly lit.
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6.8review from
Value for the $$$ Remodeling - very noisy at 7AM.
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7.4review from
Clean rooms, didn't smell like smoke, buffet was good They were doing a remodel of the rooms and both rooms on either side of us were being worked on, 9am on the dot the noise started every morning
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3.7review from
Pool, kid area, buffet Rooms were dated, the smoke from smokers was pervasive throughout the hotel. Would not ever go to a hotel where there is smoking like that again. We were shocked that smoking is/was allowed in the hotel, of course we live in NYC where smoking laws are very strict.
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6.8review from
bowling was great! The gambling tables were fun. The slot machines never paid out...
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4.2review from
Valet service was good and the vallet attendants were friendly. The fact that after i took my first shower the shower tub got filled up with water and I couldn't take no more shower after for the rest of my stay.
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7.4review from
Front Desk staff..no smiles unpleasant..they clearly hate working there.
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7.7review from
Room decor outdated, but comfortable and clean. Mm smoke in casino and bars
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5.7review from
I was double charged for the hotel fee by you and hotel I want refund!
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7.7review from
Very Friendly staff! We were surprised for all the resort fees added to our stay. Don't understand the room charge for $26.25, plus the $11.19 resort fee. These charges make NO sense, we are paying for something we didn't even use, such as the pool and spa. I was upset to these charges upon checking out, this will be our last time at The Orleans!
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8.0review from
Had everything in one spot didn't have to leave area to do things Wasn't told about a Friday night pool party so couldn't use pool with children and buffet wasn't open for dinner
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8.5review from
Place could habe been much cleaner, seen a lot of dusk on ceiling in the hallways on the eleventh floor and bathroom could be redone.
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8.0review from
Stay was great one thing beds were a little hard
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10.0review from
Room size Nothing
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9.7review from
That we really didn't need to leave the hotel! That the pool closed so early (6pm).
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9.4review from
it was a very quiet hotel except our room was located above the delivery dock so first thing in the morning we were woke up with back up alarms. Really good location if not wanting to stay on the strip. The buffet was priced appropriately - you get what you pay for, The live band was awesome on Friday evening. The big screen in the bar area was super awesome for football Sunday.
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9.4review from
The location was close enough to the Strip that there was easy access but removed enough so there was no constant distraction or disruption. I wish the fitness center was 24 hours.
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9.7review from
Everything was great I wish I had a fridge!
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10.0review from
Loved the great atmosphere! Rooms are great .
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8.8review from
Smoker on the casino floor. Wife has asthma.
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7.4review from
Found a great "private deal" on kayak that was only $50 for a night. Deal was legit and they didn't try to get me with hidden stuff - well no more than everyone else at least. Though not on the strip they have a free shuttle to he strip every half hour. Movie theater and pool were nice to have. $17 "resort fee" each day to access he wifi and things like that kinda run me the wrong way. Could add up after a few days.
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7.4review from
Location, staff safe secure feeling. Rooms smell like smoke bad!! Bathroom doors do not lock.
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6.8review from
Value for the $$$ Remodeling - very noisy at 7AM.
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7.4review from
Clean rooms, didn't smell like smoke, buffet was good They were doing a remodel of the rooms and both rooms on either side of us were being worked on, 9am on the dot the noise started every morning
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6.8review from
bowling was great! The gambling tables were fun. The slot machines never paid out...
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7.4review from
Front Desk staff..no smiles unpleasant..they clearly hate working there.
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7.7review from
Room decor outdated, but comfortable and clean. Mm smoke in casino and bars
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7.7review from
Very Friendly staff! We were surprised for all the resort fees added to our stay. Don't understand the room charge for $26.25, plus the $11.19 resort fee. These charges make NO sense, we are paying for something we didn't even use, such as the pool and spa. I was upset to these charges upon checking out, this will be our last time at The Orleans!
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4.5review from
Staff is friendly. Mattresses are firm. Pool closes at 7 but hours aren't posted. The stench on floor 18 is possibly urine but it could be something worse. Property is not well maintained. Mandatory resort fee adds to cost of room so you can have slow internet, an in room coffee maker, and access to the pool assuming it's open.
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6.0review from
We thought The casino was cleaner then we remembered. The shower drain was slow, leaves you standing in dirty water. Some of the detail work, like caulking done sloppy, needs to be redone.
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5.7review from
I booked from Kayak and there shouldn't have extra fee. But this hotel told me that I need to pay for the hotel fee (which is an extra charge). But I have already paid a "hotel fee" when I booked this hotel. The staff didn't give me a good explanation and just told me that these two hotel fee are not the same (for me, IT IS THE SAME. THEY WERE HOTEL FEE). The hotel fee I paid on Kayak is only for Kayak not for the hotel so I need to pay them hotel fee. I would never choose this one again.
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6.2review from
Had a lot of good value Was in a less than stellar area
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2.0review from
Nothing, they scammed me for a room Everything about the place
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5.7review from
The decorations The lighting The room size The front desk staff that checked me in was rude to me The extra $35 resort fee was unnecessary as well.
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5.1review from
Price Upon check-in, we were told there was no record of our reservation because we booked through a third party company. After 5 minutes of argument, our name was found misspelled in the computer. Not fun.
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4.8review from
One of the pictures on the wall Daily maid service was lacking. It was the first time I didn't leave a tip. No mini fridge. Everything seemed cheap. Very poorly lit.
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3.7review from
Pool, kid area, buffet Rooms were dated, the smoke from smokers was pervasive throughout the hotel. Would not ever go to a hotel where there is smoking like that again. We were shocked that smoking is/was allowed in the hotel, of course we live in NYC where smoking laws are very strict.
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4.2review from
Valet service was good and the vallet attendants were friendly. The fact that after i took my first shower the shower tub got filled up with water and I couldn't take no more shower after for the rest of my stay.
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5.7review from
I was double charged for the hotel fee by you and hotel I want refund!
