Friendly & helpful staff.
Check out time was too early
Great property, pushy staff!
The room and facilities were beautiful and very comfortable.
The staff was very pushy and intrusive. I didn't realize this was a timeshare property and didn't appreciate them trying to get us to buy into their timeshare. We got tricked into a meeting with them and what was supposed to be a brief meeting turned into a waste of 2.5 hours of our time! I had to explain over and over again why I was not interested in a timeshare. I didn't appreciate the aggressive way they tried to get me to agree and then the intimidation act when it finally became clear that I wasn't going to buy in.
Great Location - Overpriced
The location to the strip, the pool, the free parking.
All of the staff we interacted with were snotty, rude and lacked customer service. With the exception of the bell boy (at 2 AM when we checked in) & the pool towel staff. They were super friendly and helpful. They need to be promoted. The rest of the staff needs an attitude adjustment. And the timeshare staff/sales people are arrogant and rude. We did not do their presentation, but we stayed in the tower where their offices were, so we had to go in and out through the waiting area for the attendees. The salesmen couldn't even say excuse me or get out of the way when we would pass through the lobby. Tacky, sleezy salesmen. Yuck! We will NOT stay here again. Not worth the price.
The rooms were beautiful and the grounds were gorgeous
Great room size, location to the strip with shuttle access to harrahs. If you bear the timeshare pitch (the pitch was to hear a pitch about timeshares) which wasn't really all that bad, this is the place for you.
Great for families
Loved the large room that came with a full kitchen. The bed was very comfortable. Enjoyed the proximity to the Strip without having to be ON the Strip.
The sink and refrigerator were dirty/stinky. It seemed also like all of the drains in the bathrooms had a hard time draining.
Felt like a tired timeshare, a little unkempt, empty and no daily housekeeping. I'd rather pay a little more and stay in a more modern and conventional hotel. Lesson learned.
Weekend Get Away
Kitchenette amenities, bed was comfortable ,shuttle service was convenient. Most staff were nice.
Pressure of getting time share. Front desk guy was rude when I Said that we're not interested in time share. No other room house keeping service after first day .For the price, I could have stayed at a more upscale hotel.
A mixed experience.
Very clean. Great to have laundry in room. Nice pool area and fitness center. Kids and families have their own pool. Pleasant staff.
Walk to strip was unpleasant with seedy characters - even in the daytime. Shuttle does not stop along the way so we wound up walking to Aria, Bellagio, etc. Bed was uncomfortable. No soundproofing with shared door to adjacent room, could hear everything. No balconies. In the spring and fall, the pool is in shade much of the day because of the towers. Deli was mediocre. Cannot walk between the towers without going outside.
Hotel was very nice and staff was very courteous and helpful. Room was very clean well appointed. Loved the adult only pool, Ricky at the adult pool bar was awesome. Gus is a great host! Would Definitely stay again.
Being asked to do the tour. If I was in the market for a timeshare I would take the steps myself. We were there for vacation and a two hour tour was not part of the plan, maybe shorten it?
Property was very clean, always smelled fresh. Rooms were spacious, lots of attention to details.
Registration/check-in had too many lines.
Good location off the Strip
Easy to get to and from the strip without getting too stuck on LV BLVD
Time share, so if you are into the meeting great otherwise add $20 to the bill to not waste half a day.
Three well-designed towers offer exceptional views of the dazzling Las Vegas skyline, desert mountains and the resort's lush oasis courtyard. Make the most out of your Las Vegas vacation by choosing a resort that was built with families in mind. Enjoy boating, fishing and swimming fun at Lake Mead, the biggest man-made lake in the western hemisphere. Tour the Hoover Dam and learn the secrets behind this engineering masterpiece. Climb Red Rock Canyon's unique rock formations or take the free shuttle to the Las Vegas Strip, where attractions galore await for all ages. At Wyndham Grand Desert, these spacious one- and two-bedroom resort suites comfortably sleep four to eight guests and range from 612 to 1,325 square feet. You will appreciate the privacy of separate bedrooms, the economy of a mini or fully equipped kitchen, and the convenience of a washer/dryer in each suite. Plus, a whirlpool tub (in some suites), dining area, and TVs throughout are added comforts designed to make your stay more enjoyable. Just one mile away, the Las Vegas Strip will surely fulfill all your needs for all-day gambling thrills, casino attractions, spectacular live entertainment like Cirque du Soleil and shopping. The Stratosphere Hotel Casino, MGM Grand Hotel & Casino and Bellagio, Luxor, The Venetian and Caesars Palace are just a few of the biggest names that dominate the Las Vegas Boulevard thoroughfare. Fashion Show Mall and the many premier shopping centers located within the casinos offer hours of shopping thrills. Satisfy your need for speed at the Las Vegas Motor Speedway or satiate your sweet tooth at M&M World.
Based on 4,277 reviews
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