Laughlin Resorts

Clean room. I inquired about pet accommodations ahead of time as I was traveling with my cat. I was told.to.just ask.for a pet room at check.in. I did say my pet was a cat. Once I arrived to check in a few days later, I was told cats are not allowed entry into the hotel, only dogs are permitted. This was unexpected and caused me undue stress. The hotel needs to update their pet friendly statement to DOG FRIENDLY instead as its highly misleading. I was very upset that because Laughlin is not easily accessible to get to, after traveling for 13 hours, I was too tired to fight about it or even seek another hotel that would accept a cat. I ended up putring my cat in the moving truck cab for the night. My poor kitty was freaked out that I left him alone all.night long inside a vehicle. Wasnt too pleased with the hotel because of this one factor. Everything else was fine.

All staff was friendly and helpful Good restaurants to choose from Pillows were not very comfortable Poor water pressure in shower

The gaming was not good

The price. The location. The pool. The drinks. The food. And oh yes, the price. Nothing. Exactly what I expected for a November weekday night. Nobody there except the older snow birds. I had the pool and hot tub practically all to myself.

The Beds and pillows were comfy in my opinion I slept really well. the staff was good about cleaning the room and making sure we were stocked. alot of the staff were friendly when I had questions and answered me honestly. Overall between my pros and cons my stay was good and fulfilled most of my needs. No free wifi for room (thought the ad listed it did for rooms) Elevators constantly needing fixing during my stay. (but they attended the needed repairs asap so can't complain) Wish I didn't have to walk so far to get to the front desk from my rooms i felt like they were a bit far compared to many other places i've stayed at.

Great value, nice beds renovated rooms. Not used to being around so many smokers. Yuckkkk!

I like the value, the location, most of the staff, the accommodations, the pool, the entertainment, and for the most part, everything about this hotel. I stay here often. Sense I stay here so much and don't gamble, I take advantage of everything else this place offers. I rarely travel with my kids, but this time I did. There are a few things that need to be looked at. The first is the fees. It may be time to offer free internet in the rooms. I believe all your competitors offer that. And their nightly rates aren't much higher than yours. Second is the local calling. One dollar for a local call? Really? And there is no mention of that fee anywhere. Not on the phone, or in the guest book, or when signing in. Third is your pool staff. I don't know if it's the sun, or the heat. But the day staff has lost their minds. The night staff is incredible. I was sitting with separate hotel guests on 3 different days. Each day we loved the entertainment of the day staff. They were so friendly until someone came into the pool area with a bag or even a drink. Then it was all out interrogating. Even if you purchased a drink on the premises, you couldn't bring it into the pool area while the pool bar was open. They were telling patrons to dispose of their drinks before entering or to just leave. Really? Your signs indicate differently about drinks purchased on or in hotel property. I think more training is required. Or a better fence installed since everyone turned away was passing drinks through or over the fence anyway. But the entertainment was priceless. I believe the people that I was sitting next to were posting the videos they were taking of the daytime pool staff being so crazy about the drink rules and yet trying their hardest to be so accommodating. Hats off to the night staff. Very accommodating and following your pool rules. Not making anything up along the way.

Pretty good disco, food selection good had bubba gumps and deli, ok workout room, nice river access was not able to use the luggage cart, required to use bell hop, can of coke $1.75 ??? charged us for refrigerator used for medication at $10 per day.

There is nothing to do but golf, gamble, and eat. There is nothing to do but golf, gamble and eat.

Clean and comfortable accommodations. Loved the Saltgrass restaurant.

It was dissapointing to not have any exercise facilities at the hotel!

I originally went for the Mountain view room, since it was a lot cheaper. The hotel employee were really nice and courteous, they gave us a river view for no charge in the North tower. The hotel room was very nice, better than I expected. I had an awesome trip, even rented a couple of jet skis.

The rooms seemed a bit bigger and the bathroom was nice and clean We loved the non smoking tower and section in the casino!!!

variety of things to do when not gambling. Good price showing its age. Could be more modern