Laughlin Resorts

The Beach was amazing. Staff very friendly. Love to stay there. The adult pool was too warm almost like a bath , spa closed to early.

I like the value, the location, most of the staff, the accommodations, the pool, the entertainment, and for the most part, everything about this hotel. I stay here often. Sense I stay here so much and don't gamble, I take advantage of everything else this place offers. I rarely travel with my kids, but this time I did. There are a few things that need to be looked at. The first is the fees. It may be time to offer free internet in the rooms. I believe all your competitors offer that. And their nightly rates aren't much higher than yours. Second is the local calling. One dollar for a local call? Really? And there is no mention of that fee anywhere. Not on the phone, or in the guest book, or when signing in. Third is your pool staff. I don't know if it's the sun, or the heat. But the day staff has lost their minds. The night staff is incredible. I was sitting with separate hotel guests on 3 different days. Each day we loved the entertainment of the day staff. They were so friendly until someone came into the pool area with a bag or even a drink. Then it was all out interrogating. Even if you purchased a drink on the premises, you couldn't bring it into the pool area while the pool bar was open. They were telling patrons to dispose of their drinks before entering or to just leave. Really? Your signs indicate differently about drinks purchased on or in hotel property. I think more training is required. Or a better fence installed since everyone turned away was passing drinks through or over the fence anyway. But the entertainment was priceless. I believe the people that I was sitting next to were posting the videos they were taking of the daytime pool staff being so crazy about the drink rules and yet trying their hardest to be so accommodating. Hats off to the night staff. Very accommodating and following your pool rules. Not making anything up along the way.

Very nice room, full bathtub and a view of the river. Rapid check in and check out. The Harley event staff closed oversized parking for our small RV and neither the event staff nor the valet was helpful; they said the only option was parking across the street in an uncontrolled lot. The buffet was poor with several items not properly warmed.

It was dissapointing to not have any exercise facilities at the hotel!