The only issue I had was the door key didn’t work. When I first arrived & then the next day, I had to get the key worked on twice. Maybe check the batteries on the locks so patrons don’t have to go al...
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2 stars
Best Western Laurel
Photos of Best Western Laurel
Overview
Discover the perfect blend of comfort and convenience at the Best Western Laurel, your ideal home base in northern Maryland. Nestled on the banks of the Patuxent River, our recently renovated hotel offers a welcoming retreat for both leisure and business travelers alike. Step into our spacious, modern rooms designed with your comfort in mind. Each well-appointed accommodation features plush bedding, a work desk, and complimentary high-speed Wi-Fi, ensuring you stay connected and productive throughout your visit. Start your day right with our complimentary full breakfast, offering a variety of hot and cold options to fuel your adventures. Our Laurel hotel is strategically located halfway between Baltimore and Washington, D.C; making it the perfect launching pad for exploring the region's attractions. Just steps away, you'll find the excitement of Laurel Racetrack, while a short drive takes you to the fascinating National Cryptologic Museum or to the DC Metro to the US Capitol Mall. For shopping enthusiasts, Arundel Mills Mall is within easy reach, offering a mix of retail therapy and entertainment options. Business travelers will appreciate our proximity to major corporate headquarters, including Microsoft Inc. Elkridge and TEK Systems. Our hotel also features a well-equipped business center and versatile meeting spaces, perfect for your next corporate event or social gathering. After a day of exploration or meetings, unwind in our seasonal outdoor pool or maintain your fitness routine in our exercise facility. For added convenience, we offer guest laundry services, ensuring you're always fresh and ready for your next adventure. At the Best Western Laurel, we're committed to making your stay exceptional. Our friendly staff is always on hand to share local insights and ensure your visit is memorable. Whether you're here for business or pleasure, we invite you to experience the best of Maryland hospitality at our welcoming Laurel hotel.
Latest deals for Best Western Laurel
King room
Double room
Queen room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Laurel
- Outdoor pool
- Fitness center
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Restaurant
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Bicycle rental
- Casino
- Golf
Parking and transportation
- Free parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Best Western Laurel
7.7
Good
894 verified ratings
Wonderful
285
Very good
145
Good
126
Okay
69
Fair
59
Mediocre
55
Poor
155
Summary of reviews
Guests say
Guests had a very negative experience overall, with major complaints highlighting issues with cleanliness, including dirty rooms and towels. The service received a lot of backlash, as guests reported rude staff and inadequate responses to their problems. However, some guests appreciated the location and noted the good value for the price.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
35 reviews
8 out of 10
2 reviews
All reviews
Cons (-) Smelled of smoke even on the nonsmoking floor.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The complimentary breakfast includes hot and cold foods, and the staff ensures a fresh and healthy selection. Turkey sausage is available, catering to different dietary preferences.
Are there any concerns about noise or disturbances during the stay?
Some guests have mentioned construction noise and disturbances due to ongoing renovations. Additionally, there were reports of noise from other guests, particularly related to smoking marijuana in their rooms.
How are the hotel's cleanliness and room quality?
Guests have praised the cleanliness and modernity of the rooms. However, some mentioned unusual odors in renovated rooms and noted that the outside of the hotel may need updating.
What are the hotel staff like?
The staff is described as exceptionally friendly, helpful, and genuine. Guests have highlighted specific staff members for their caring and compassionate service, particularly during challenging circumstances.
Is there anything to be aware of regarding the hotel's amenities?
While the hotel offers an outdoor pool and fitness center, some guests have noted that the pool was not operational during their stay, and the gym was unavailable due to ongoing renovations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Construction
Some guests reported noise and safety concerns due to ongoing construction, so consider requesting a room away from the construction area.
Consider Room Location
Due to the hotel's location between two one-way streets, it's advisable to approach the property carefully to avoid missing the entrance.
Check for Room Odors
Some guests mentioned unusual odors in renovated rooms, so it may be helpful to inquire about this before booking.
Be Mindful of Noise
Several guests noted thin walls, so light sleepers may want to consider this when choosing a room or bringing earplugs.
Request Regular Housekeeping
If you prefer daily room cleaning, it's recommended to request this upfront, as some guests mentioned that housekeeping did not automatically attend to their rooms.
Inquire About Pool Availability
If the pool is an important amenity for your stay, it's advisable to confirm its availability in advance, as some guests were disappointed to find it closed.
Consider Breakfast Options
Guests with dietary restrictions should be aware that the breakfast may have limited options, particularly for those who do not eat pork.
Be Cautious of Surrounding Area
Some guests expressed concerns about the safety and atmosphere of the surrounding area, so it's advisable to be cautious when exploring the vicinity.
Check for Unpleasant Odors
A few guests reported encountering strong odors of marijuana, so it's worth considering this factor, especially for those sensitive to such smells.
Confirm Room Cleanliness
While many guests praised the cleanliness of the rooms, a few reported issues with dirty sheets, so it's advisable to check the room thoroughly upon arrival.
Location
1 North 2Nd Street, Laurel, MD 20707
What's nearby
- Dutch Country Farmers Market0.6 mi
- Stanley Memorial Library0.8 mi
- Oseh Shalom2.2 mi
- Rocky Gorge Reservoir3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Laurel
Low season | November |
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High season | August |
Average price (weeknight) | $84 |
Average price (weekend night) | $103 |
When to book a room at Best Western Laurel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Best Western Laurel
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Baltimore/Washington |
Distance to airport | 10.5 mi |