Guest reviews
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Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." 9.9 "Management was excellent , said 99%." -
9.5 "Excellent breakfast."10.0 "100% were
happy with the price of the breakfast ." -
9.2 "Terrific location."7.5 "75% thought it was
easy to get to the train station ." 10.0 "Great parking , according to 100%." 9.0 "90%liked the proximity to sightseeing ." 10.0 "100% thoughtparking was inexpensive ." 7.9 "Easily accessible by car , said 79%." -
8.9 "Good value."10.0 "100% were
happy with the price of the breakfast ." 10.0 "100% werehappy with the price ." -
7.3 "Nice rooms."10.0 "100% thought the
view was good ." 9.3 "93% saidrooms were clean ." 9.2 "92%enjoyed the balcony ." 7.2 "72% found thekitchenette to be good ." 10.0 "100% said thebathroom was clean ." -
5.9 "Internet is average."5.6 "56% thought the
wifi quality was ok ." -
4.5 "Not very comfortable."3.2 "68% said
rooms were small ." 1.0 "90%criticized the small bathroom ."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 9.8 "Management was excellent , said 98%." -
9.6 "Excellent breakfast."
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9.3 "Terrific location."10.0 "
Great parking , according to 100%." 7.6 "76% thought it waseasy to get to the train station ." 10.0 "100% thoughtparking was inexpensive ." -
8.8 "Good value."
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7.3 "Nice rooms."9.9 "99% thought the
view was good ." 9.3 "93% saidrooms were clean ." 9.1 "91%enjoyed the balcony ." 7.0 "70% found thekitchenette to be good ." 10.0 "100% said thebathroom was clean ." -
6.2 "Internet is average."5.9 "59% thought the
wifi quality was ok ."
Overall Rating
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9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." -
9.5 "Terrific location."10.0 "
Great parking , according to 100%." 9.2 "92%liked the proximity to sightseeing ." 7.6 "76% thought it waseasy to get to the train station ." 10.0 "100% thoughtparking was inexpensive ." -
9.4 "Excellent breakfast."10.0 "100% were
happy with the price of the breakfast ." -
7.1 "Nice rooms."9.9 "99% thought the
view was good ." 8.9 "89%enjoyed the balcony ." 9.2 "92% saidrooms were clean ." -
6.2 "Internet is average."5.9 "59% thought the
wifi quality was ok ."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.4 "Excellent breakfast."
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9.3 "Terrific location."
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7.4 "Nice rooms."10.0 "100% thought the
view was good ."
Recent reviews
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- Negative
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10.0review from
Views of falls and mountains can't be beat. Staff goes far above and beyond to ensure your stay in Lauterbrunnen is exceptional. Assistance from the staff on dining, attractions and transportation was invaluable. Extra effort made us feel at home. Comfortable, well-appointed room with fantastic view from spacious terrace. Nothing.
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8.0review from
The customer service at this hotel is super. Everyone from the receptionist, to the food service to the manager are very friendly and willing to help. They have great suggestions on things to do. The breakfast is plentiful and the location is great. The rooms are basic, but the space is more than adequate. We had two closets with plenty of space for clothes. The shower didn't look like much, but it gave plenty of hot water and lots of pressure. We really enjoyed Hotel Staubbach. I would absolutely recommend it.
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8.0review from
By far our best stay in Switzerland.....everything about the hotel is good.....The staff are very friendly and helpful....Special Thanks to Frank.....the only challenge is its a good 5 - 7 mins walk from the train station/.....which is a bit inconvenient when u have ur baggages......but this is extremely a negligible part.....
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7.0review from
Frank was extremely helpful. Excellent buffet breakfast and free WIFI very handing for planning activities. Balcony with view of waterfalls very pleasant in both the evening and with morning sun on the valley. Single beds pushed together to make a double and decor somewhat outdated.
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6.3review from
Very comfortable for a 2night stay. Staff very helpful and breakfast very good. Liked the sitting room with coffee and tea available all day ( for you to make yourself). Disappointed that no TV in room. There was one in the sitting area which the staff helpfully tuned for the England-Switzerland match.
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8.0review from
View from balcony, very helpful staff with local information, complimentary tea/coffee, close to restaurants, parking
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10.0review from
Views of falls and mountains can't be beat. Staff goes far above and beyond to ensure your stay in Lauterbrunnen is exceptional. Assistance from the staff on dining, attractions and transportation was invaluable. Extra effort made us feel at home. Comfortable, well-appointed room with fantastic view from spacious terrace. Nothing.
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8.0review from
The customer service at this hotel is super. Everyone from the receptionist, to the food service to the manager are very friendly and willing to help. They have great suggestions on things to do. The breakfast is plentiful and the location is great. The rooms are basic, but the space is more than adequate. We had two closets with plenty of space for clothes. The shower didn't look like much, but it gave plenty of hot water and lots of pressure. We really enjoyed Hotel Staubbach. I would absolutely recommend it.
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8.0review from
By far our best stay in Switzerland.....everything about the hotel is good.....The staff are very friendly and helpful....Special Thanks to Frank.....the only challenge is its a good 5 - 7 mins walk from the train station/.....which is a bit inconvenient when u have ur baggages......but this is extremely a negligible part.....
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8.0review from
View from balcony, very helpful staff with local information, complimentary tea/coffee, close to restaurants, parking