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To begin the staff is fantastic, especially Edurne who was a very pleasant to speak with as well as extremely helpful. The rooms are located in a quiet location in a beautiful town. If traveling through Leitza I would recommend you stay here! Nothing
The view of the countryside from the private patio of our room was amazing. The room itself was clean and comfortable and the washroom facilities were excellent. The staff were very helpful and pleasant.
Clean and comfortable Basic Hostel rather than a hotel
Great staff.Nice town,friendly people.Glad we didn't miss this area.
a stunning and relaxing place to stay. friendly staff and lovely food. liked everything - but it was a bit hard to find.
This is a very special place. The owners/innkeepers are wonderful and they run a fabulous inn near San Sabastian/Donestia. Every detail is well thought out to make your stay as enjoyable as possible. nothing
It was amazingly designed, you could tell that whoever designed it knew what they were doing. A nice mix of modern and antique design + nice landscaping. I paid 109Euros and felt like it was worth every penny. Nothing.
Hotel is an aesthetic treat to the eyes, down to the smallest details. Looks like authentic castle, with all refined modern comfort. a. Difficulty in locating hotel, even with GPS, in a region where no soul is in sight at 7p.m. Suggest adding a few road signs. b. If anything, hotel is a little over manicured and tidy. Every single leaf is in place. A beautiful museum room is not the place where you like to plump down and read.
Good atmosphere. Comfortable and beautiful room. Very good staff service. Beautiful building, landscape and garden. Breakfast buffet very aceptable. Recommended Hotel for relax
The hotel had beautiful artwork and elegant surroundings, a wonderful combination of the old and new. We also enjoyed the quiet countryside. The staff was friendly and the breakfast was great.
Amazing breakfast, lovely rooms and fantastic staff
Beautifully restored hotel with very nice furniture located outside a small village not too far from Pyrenees and San Sebastian. Rooms are very comfortable and hotel is quiet. Very helpfull staff which speaks good English (and one person even Dutch). The restaurant serves a limited menu with items which are below what you expect in such a hotel. The rooms are around 10-20% overpriced compared to likewise hotels we stayed.
The hotel is beautiful. The restaurant is lovely and the food delicious. The little cafe is great too, good value for your money. The front desk staff were extremely helpful and willing to go out of their way to accomodate. It's a little too expensive and far away from everything. We spent a lot of money on cabs.
The quality, cleanliness and architectural elementes of the hotel. The hotel looks like a four star hotel.
Pleasant reception staff. Good stopover location. Modern and clean The dinner/breakfast room was thick with cigarette smoke. Breakfast staff not very friendly.
The room was very nice and spacious. We were en route from Santander to Barcelona and wanted to look around Pamplona. This hotel was able to accommodate three in a bedroom (my daughter has learning disabilities) and it was reasonable close by although I am not sure we would have found anywhere much to eat if we did not go into Pamplona. This hotel is more of an en route stop off rather than a destination but as such I recommend it.
Very modern hotel with luxury features. Secure gated parking free on premises. Staff helpful. Supermarket short walk from hotel. Signage for hotel very poor. In the middle of industrial area and attached to garage with large roll up doors for trucks which made it hard to recognize the stark modern looking building. Easily mistaken for an office complex.. Sign on building was neutral color which did not show up easily.
the location was perfect for exploring the area
very poor breakfast
clean, functional, well-priced, well-located, good parking illuminated sign in bedroom made sleep difficult.
The hotel was conveinient for access from the nearby motorway and was modern and well equiped. The restaurant was closed (mid November) and the cafeteria was filled with smokers
it was a overnight stay but we found the town bizzy with plenty of bars and coffee shops
The staff were very kind and helpful - the value for money in the restaurant was excellent and the food was generally superb. The rooms are spacious and the free wi-fi made a real change from having to pay through the nose for this service, The free sauna/gym/jacuzzi were also a major plus point. Non-Spanish speaking travellers should be aware the staff spoke very little English and the people leaing the bar were very noisy on one night of my stay.
Dinner and breakfast buffet is good. Very peaceful location. You pay for a SPA resort, but you only get a room. They charge like 25 euro for 20 mins' staying in the pool.. Staff does not speak any English or French. You hear the noise from the technical installation of the spa in the bedrooms.
Clean. Very modern. A very long way from the parking to the room. Not live enough.
the food was very good, the room new-ish and well appointed, bathroom and bed comfort excellent lack of staff on duty those that were ran round in circles as if no duty roster or organisation had been issued, excepting that they did not speak English they were civil and polite but lacked any professionalism
a cozy homestay with gorgeous and very helpfully staff, just like your family
Good Place, quiet, room space. One of the shower doors mising
Pleasant slleping accomadation Smoky bars and very hard to find sat nav could not pick up street
Room is clean, LCD tv, helpful lady in reception. No chance to eat something for a dinner close to hotel, poor breakfast, expensive parking (9,00 €/day).
Quiet and affordable alternative to the heart of San Sebastian
Parkin prize: just 6,00€ (you don´t have where to park ...) Noise from the national road and the room has too much light during night
This is a family run hotel and the staff are very friendly. The room was clean and comfortable and the breakfast was good. There was a cheap, frequent and efficient bus service into San Sebastian from a stop 2 minutes walk away.
Staff not nice
Very good value for money. Easily accessable to the centre of San Sebastian by bus and by train.
nice bathroom renovated far from San Sebastian, not cheap for that distance
Staff were very helpful with information on restaurants. Though it's out of the city, it's very convenient as there are buses to city centre. Bus stop is about 40m from the hotel. We made the mistake of paying for car park in a garage. There is no need as there are free car parks behind the hotel. Room is quite dingy and dark.
nice location, near big shopping mall and easy access to main routes
Helpfulness in suggestions on using public transport giving access to places we wanted to visit.