Pros (+) Location was the only reason we chose this place.
Cons (-) Not clean, smelled bad, small, door not secure (no chain or clasp lock for at night).
2 stars
The Lenox Inn
Provider
Provider for The Lenox Inn
Provider for The Lenox Inn
Provider for The Lenox Inn
Latest deals for The Lenox Inn
Amenities at The Lenox Inn
- Cable or satellite TV
- Laundry facilities
- Hairdryer
- 24hr front desk
- Refrigerator
- Air-conditioned
- Designated smoking area
Media and entertainment
- Cable or satellite TV
Accessibility and suitability
- Designated smoking area
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Dining
- Refrigerator
Services and conveniences
- 24hr front desk
Basics
- Air-conditioned
Reviews of The Lenox Inn
6.8
Okay
117 verified ratings
Wonderful
29
Very good
14
Good
25
Okay
9
Fair
13
Mediocre
10
Poor
17
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, often highlighting the friendly and efficient staff. However, many reviews pointed out the need for updates, with complaints about old appliances, uncomfortable beds, and inadequate amenities. Overall, while some guests enjoyed their stay, others were disappointed by the lack of modern comforts.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
All reviews
Pros (+) The price was right. It was clean! I would stay here again.
Cons (-) Too close to busy road.
Pros (+) Good bargain for the money and location. Although we were spending only one night during our trip, we will certainly consider staying at this hotel if we visit the Berkshires for an extended stay in the future. The pool looked very inviting.
Cons (-) Did not have a coffee maker.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Lenox Inn?
Guests often praise the comfortable beds at Lenox Inn, ensuring a restful night's sleep during your stay.
Is parking available at Lenox Inn?
Lenox Inn offers convenient parking facilities, ensuring a hassle-free experience for guests with vehicles.
What can I expect from the food quality at Lenox Inn?
Guests can look forward to delicious and satisfying meals at Lenox Inn, with a focus on quality and taste.
How is the cleanliness at Lenox Inn?
Lenox Inn maintains high standards of cleanliness throughout the property, ensuring a pleasant and hygienic environment for all guests.
What is the level of customer service like at Lenox Inn?
Guests consistently receive attentive and friendly service at Lenox Inn, ensuring a positive and enjoyable experience throughout their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests mentioned that rooms facing away from the road are quieter, so it may be worth requesting a room in a quieter location if noise is a concern.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as Lenox Mountain, B.J. Faulkner Gallery, and Tanglewood, making it a great base for exploring the area.
Verify Cancellation Policy
As cancellation policies vary by room type and provider, it's advisable to double-check the specific cancellation terms for your reservation to avoid any inconvenience.
Inquire About Early Check-in
If you need to check in before 3:00 PM, it's recommended to inquire about early check-in options in advance to accommodate your schedule.
Explore Dining Options
While the hotel provides a refrigerator, guests suggested exploring nearby dining options as there are several restaurants within a few miles, offering a variety of cuisines.
Utilize Laundry Facilities
The hotel offers laundry facilities, which can be convenient for longer stays or for freshening up clothes after outdoor activities.
Confirm Room Amenities
Some guests found that not all rooms were equipped with certain amenities listed, so it's advisable to confirm the availability of specific amenities when making a reservation.
Plan for Ventfort Hall Mansion
Ventfort Hall Mansion and Gilded Age Museum is located within a short distance from the hotel and is recommended for history enthusiasts.
Consider Transportation
While the hotel provides a designated smoking area, guests noted that having a car is beneficial for accessing nearby attractions and amenities.
Inquire About Cable TV
If access to cable or satellite TV is important to you, it's recommended to confirm this amenity when booking, as some guests mentioned issues with TV reception.
Location
525 Pittsfield Road, Lenox, MA 01240
What's nearby
- Lenox Mountain2.1 mi
- B.J. Faulkner Gallery3.5 mi
- The Bookstore3.5 mi
- Lenox Library3.6 mi
- Ventfort Hall Mansion and Gilded Age Museum3.8 mi
- Berkshire Scenic Railway Museum3.9 mi
- Shakespeare and Company3.9 mi
- Frelinghuysen Morris House and Studio4.2 mi
- Tanglewood4.6 mi
- Elm Court4.9 mi
- The Mount5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Lenox Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Lenox Inn
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in LenoxMost recommended
See most recommended stays in LenoxGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 3.6 mi |
Everything you need to know for your stay in Lenox
Complete your trip
Popular destinations