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The rooms and location The staff who was working on sunday was very unfriendly
Close proximity to the university (central campus), shopping, restaurants without need for a car. The noise from the plaza area in front of the hotel--lasted all through the night and was quite loud at times.
More noise from the corridor than usual
Location Breakfast is too expensive (18 € !)
Good value for money, 61 Euros for twin room with nice breakfast buffet. Parking garage below hotel. Excellent location in city centre. Twin rooms were comfortable, but slightly too small as there were two queen size beds.
The hotel was extremely central. THe breakfast was very good. Rooms spacious and clean. All required facilities present. The hotel staff were extremely helpful
We had a brilliant weekend rate. The hotel is a business hotel and our twin room was perfect for our needs. The breakfast was full self-service and plenty full. Leuven is a lovely place and the hotel is very well situated in town. We had a room out to the back which was blissfully quiet. The receptionist on duty was not very welcoming - she seemed to class us by the rate we were paying and the rucksacks on our backs. Or she was just not enjoying her job.
The hotel is very central, all amenities are close by, the staff are very friendly and helpful
Location close to City is excelent. More pillows should be provided in rooms for the beds.
Quiet large room very close to centre
Nice overall impression. Considerig that the hotel was build in an old Monestary, the rooms very not very well isolated, causing big differnece in temperateure in diffierent parts of the room.
Hotel staff, garden Access to the parking
Nice architecture, historical, convenient to city center.Good breakfast.
Room 106 comfortable though smaller than room we had on last visit. Bathroom possibly in need of upgrading. Bath tap a bit difficult to control and water emptying from bath very slow. Staff very friendly and helpful. See comment on bathroom.
Wonderful services, location, facilities and staff. No. I have stayed there several times and it is always a pleasure to go back.
Breakfast was excellent,staff attentive,homely atmosphere. Would like to have had tea and coffee making facilities in room.
we found the staff courteous ,friendly and helpful. It was an excellent example of a small friendly and very comfortable hotel. One lack is the absence of a comfort tray ie tea/coffee tray in the room.
The lovely grounds, freindly staff and the bathrobes
Nice furnishings and friendly people.
I found the staff to be very helpful. Breakfast was outstanding!
The clean and spacy rooms, and the very polite staff
The perfect location neear the centre of Leuven
Very good position, hotel staff very helpful, good breakfast A disturbing smell from bathroom during the night. The rooms are not very well acoustic insulated, so you might hear what's happen with your neighbours.
Very attractive dining room, excellent location
Nice ambience, nice people at reception, the artie breakfastroom Reception looks kind of cheap at first glance Cleaning starts early and noisy (our room was next to 'Dienst'
Comfortable room, friendly staff, central location. Excellent all-round
Thye staff were very helpful and friendly in this conveniently situated hotel Noise in the street by late- night party-goers
The staff was exceptionally helpful and very friendly. They provided helpful and accurate information on the local transportation schedules and always came to the desk to greet us when we came in. The breakfast (included) was quite good, with many selections to choose from, and presided over by a lovely and friendly manager.
Unusual split level was attractive. Would be nice if the third bed was on the lower level and the sofa upstairs to relax with TV. Everything was excellent
Feeling at home ( 5th year we stayed at the IBIS ). Staff very friendly and helpful ( especially Joost ).
very close and conveniently to the centre; all you need when staying for a short in the big city
Staff was very friendly Restaurant was a bit too small. Some days there was not a table available for having breakfast...
Helpful and friendly staff. Efficient reception and rooms clean and well maintained
Nice clean bathroom. small room and needs insulation (one can hear everything going on in other rooms and in the corridor) - otherwise good. Please note that the "Fair" comments above are not complaints, as I did not expect the Ibis to be a 5 star hotel.
very nice and welcomig staff. small rooms, but yet very well furnished there,s was an akward smell that sometimes came out of the toilet?
cleanliness of hotel and central location noise transmitted from other rooms
Friendly staff. Very nice room.
Location Expensive, pokey car park with very tight access
small room, bit congested. No fridge in the room. Breakfast should have been complimentary. Friendly, helpful staff. Budget accommodation for a single person.
Excellent breakfast - friendly & helpful staff. Excellent location for town centre. Room heating controls confusing and without explanation.
Value for money, pleassant staff
The bed was good and the staff was very helpful. I liked the breakfasts.
Helpful staff who are friendly and very honest.
We loved your staff and your services. Your staff were friendly, knowledgable, and willing to help us get around the city. Your hosted breakfast was wonderful as well, and it added to the value of our room. We will recomend Hotel New Damshire to all of our friends when they visit Leuven. The only problems we had were the intense smell of smoke in our non-smoking room and the sound of construction in the morning. We realize that there is not much you can do about the latter, and we were very satisfied with our stay.
The location of the hotel meant that the centre of Leuven was within 10 minutes. Parking of the hire car was easy, as I could park almost in front of the main hotel entrance in a metered parking space (free overnight as long as the car is moved by 9am) The light switches in the room were strangely configured so that I could not turn off the bedside lights without going to the main switch by the door.
Very friendly receptionist helping at the desk after late arrival. Room was poor of furniture and athmosphere/ old sixties.
Wired internet is comfortable, and small refrigerator is available, bus stop is nearby, and staff is helpful. A blanket was not so good, and people in 4th floor must use stair.
the hotel staff, the fact that is very near to Oude Markt and Begijnhof The street is a bit noisy
Friendly & helpful staff. Several items in the room were missing or broken. Requested they be fixed but not taken care of because it was the weekend.
The friendly and helpful staff, the location, our room with balcony and the wonderful breakfast.
Room was comfortable and quiet, and breakfast buffet very good.
For Leuven, this is a really nice place with attentive staff, spacious room, quiet location and they really provide an exceptionally nice top quality breakfast included with fantastic assortment of meats, cheese, fruits you would find at a 5-star hotel. Not far from the main train station, perhaps a 5-10 walk and also not far from the center of Leuven or meeting rooms at the University. A very good value. I was able to compare to the IBIS in Leuven, and this is a much better choice.
Breakfast was good WiFi was not free
Great staff - particularly Guy. Nice breakfast Didn't like single beds pushed together when I was assured a Queen bed. Rooms overheated and couldn't regulate temperature.
Friendly people. Close to centrum.
helpful staff, location close to the train station, safety deposit box in the room small and noisy elevator
convenient for Leuven railway station smoking room
Very neat and clean. Buffet breakfast out of this world with super service Location - close to station and university Room can become stuffy, how about placing fans in the rooms - aircon is not sufficient
Good Breakfast - lots of fresh fruit. Helpfull, friendly - walking distance from station and Grand place - a bit backstreet - but safe ---and hell who cares. all OK ......not brilliant ....but practical
It was nice having an individual apartment, within walking distance (15 minutes) of the train station. It made for easy access to Brussels. I did not like the fact that you had to travel to a different location in order to retrieve the keys for the apartment.
nothing special, it is not hotel but company which rents flats. The flat I got was ok, with TV, shower, fridge, sofa, kitchenette. It maybe good for a couple or family who plans to stay long and rather cook then go out for food.
The flat was very roomy and a great bargain for the price. I'm sure we weren't the only people to find the hotel only to learn that we needed to go to another part of the city for check-in and keys. I suggest putting this information at the top of the email, not at the bottom as one does not expect to read something this important at the bottom of an email, so it is very easy to overlook.
location of the hotel
Large, clean and well equipped room. Close to central Leuven. Quiet location
These are flats that are intended for longer stays, so they are quite large, and have their own kitchen. You have to get the key from somewhere else! This is mentioned in an email that is send after booking, but not on the booking pages themselves. Although it is not that far away (a 10 minute walk) it is a pain, especially with luggage. It also means there is no-one available on the site itself in case of problems.
The Hotel is centrally located, but it was dirty, the bathroom was especially very dirty.
A proper reception service would be a big help! I arrived late, sent a message beforehand. I got a reply how to get in but I left by then so I could not read it. Which was actually different from what was described on the website.
Clean. Helpful staff. Quiet neighborhood. Vending machine. Leuven Station to City Flats Leuven(where we had to check-in) is more than 1.5km. And it's very hard to find the hotel. Staff was very kind and helpful though.
The apartment was very spacious, clean and comforable Having to pick up the key more than 1km away is very inconvenient
Good breakfast, friendly service My room was not non-smoking and had a slight musty smoke aroma.
Right in the middle of town. Basic but clean with pleasant staff and the breakfast is sufficient to curb hunger pangs. Rooms are above a cocktail bar, which was not a problem. But be warned this is a university town and we got caught in" freshers" week so the external noise was obtrusive. But if you want a nightlife location this hotel is well situated.
The location is very central and the staff were extremely friendly and helpful. There are no no-smoking rooms.
central position, large room with TV, large bathroom with enough facilities, large windows that openet into two different streets. Good breakfast in any amount. There is a pub in the first level of the building, which is dusty in the evenings and sometimes noisy. Breakfast was served only from 7.30. Fustiness in the room.
Although the accomadation was above a cocktail bar, there was not too much disturbance from noise as it was a bustling, busy establishment with plenty of character. It was very pleasant to go downstairs to enjoy a drink before retiring
Leuven is an expensive town compared to other towns.
The hospitality of the staff Smell of smoking in breakfast area
Fairly basic room facilities
Good location, friendly staff, nice Belgian cafe.
rooms are old and shaby, need urgent renovation
Very friendly staff and pleasant breakfast room that bar during the day and evening. Useful area for smokers. Convenient position near the centre of the city Rooms in reasonably but not perfect condition. Felt as if could do with some new paint. Bathroom door was a folding door that made a lot of noise in the middle of the night. Sound insulation poor but not a major problem
Location was right in the middle of town. Very dated! The bar was in better nick than the bedrooms.
Kind to offer early access to room and very helpful, cheerful staff. Comfortable bed. Very noisy room above bar and on street front, so if this annoys you then ask for back rooms.
The loctaion near the square THe bad smell of smoking throughout the hotels including the non- smoking room.Taxi that was arranged by the hotel did not arrive and the morning staff had no idea which taxi company was meant to to be do the collection. I was 45 min late fore my business appointment
The location is excellent, the lady at the reception was friendly and the wifi connection was cheaper than elsewhere. We were travelling with a 2 month old baby, and that was no problem. We could use the microwave to warm up the bottles if necessary, and I saw people using the fridge in the kitchen. There was no mini-bar in the rooms, the furniture was very "rudimental", the bath tub was looking old (but clean), the elevator was very tiny (the buggy barely fitted), the bar at the reception was a very smoky place, and the breakfast was served there also. The breakfast was ok, but the bread and croissant quality was quite poor.