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no noise, even though the highway was closed to the hotel; sports-TV in the hall, very friendly staff; attention for details (e.g. a simple toothbrush and a hot-water bag was provided by default) - for wellness, there is no swimming pool in the hotel and the fitness area is poorly equipped (few good mashines, but no dumbbells); Also, the air conditioner has not worked very well (may be modern technique which has not yet been tested)
Room spacious, clean, long beds with fine sheets, comfortable also for very tall ones, nice receptionist. There are no double beds at a hotel, so you have to push two single beds together but there is still a hole between, cost of parking in small city not in a centre (20 EUR/night) and mini bar amenities (6,5 eur/1 l bottled water), internet available upon payment, being close to Autobahn and quite some sounds
Comfortable hotel, the room was very clean, nice personnel. After midnight no service (reception desk, room service, etc.) at all available per telephone; TVs in the restaurant and bar downstairs tuned on a channel with commercials and explicit images for all kinds of sex services, clubs, escorts; prices for parking and breakfast (EUR 20 each) unproportionally high.
I like the room size. I like the size of the entire hotel. I like the design. I like the comfort. I didn't like the additional payments-such as the beverages that were already placed in the room had to be paid for if used. Wth? I didn't like the overrated payment that had to be made to park at the hotel. This payment is surely unnecessary.
marvellous breakfast, excellent sauna quite noise and crowds of vehicles/guests during a football match
Everything is OK. Nice hotel just in the stadium, beautyful and comfortable. Good restaurant.
Nice,very interesting, especialiy for the football fans.
braekfast and parking expensive no
Accommodation very good and friendliness and helpfulness of staff excellent. Over-priced breakfast. €20.00 per person is very unreasonable and forced us to make other arrangements.
It was located to the conference place, which was in the stadium. The snacks offered where nice and enough for a late arrival. The breakfast, although it was good, was very expensive, 20 euros per person!!!
Good location for a business trip Very noisy due to the closeness to the highway
Room and breakfast
The Restaurant Leo's it's not bad, there's a market centernear the hotel. It's dirty, the staff is scant, the elevators are slow, the rooms are old, the service room is inadequate, the room's window it's incredibly dirty.. what else? Stay away from this place.
It is located near the train station and city center.
Confort and good access by train the city and Fairgrounds
I liked that it was close to the train station. You could walk to it. The WIFI was terrible, kept shutting off, room service never came, breakfast in the room was never served, the hot water was broken for 1 day, and when fixed only lasted 5 minutes. Need I say more.
The breakfast buffet is excellent. All the other services are average
The staff were friendly and helpful. The quality of the dinner in the restaurant was good as was the service. My room was cold and the heating was not adjustable. The common areas of this hotel are very dark and don't look very clean.
Close to station. It would still be worthwhile the hotel offering a minibus service to the station as sometimes the luggage can be too much of a struggle. Otherwise the hotel was a good experience. Nothing
Restaurant was very good with excellent service Room was too hot and air-conditioning not powerful enough to cool.
Friendly staff. No PC in lobby.
Room was clean and modern. Bathroom door did not close.
Staff and facilities were all first rate. Wonderful full breakfast and good value for the price.
Very good staff. Very good location. Great room! Way too much dressing on the ceaser salad (specialty).
Nice Location. Near Cologne Dom.
Professional and helpful staff
The hotel room was lovely and comfortable and the staff were very helpful
Location Small room with High Heating even if Disconnected! Solution indicated by reception was .....Open the window!!!
friendly staff not really the same quality as other Hiltons where I have previously stayed - restaurant was ok, service was good, but food was served almost cold, selection of beverages (only 2 kinds of port), rooms were small (although efficient and modern). Slightly below expectations.
The Service at the hotel was very very good. Spa, Pool etc.:)
location so good and staff so helpful very expensive though nothing
The breakfast was really good The whole hotel needs a facelift. I think the time with dark wood is over an also the rooms need a facelift too
Great view of the cathedral - best in Cologne (I've traveled to Cologne many times) At first gave us a Rhine view room with a terrace overhang above us that cut off half the cathedral view. They were happy to move us a floor up, but that should have been clarified in the reservation
the view of the hotel was really good.
Clean and quiest, good localisation. This hotel isn't really 5 star. Hotel need remodelling. TOTALLY OVERPRICED!
Location, Not Busy "Size", Facilities, Rooms and Food in particular breakfast Nothing
Overall this hotel was excellent in all aspects, I found the staff to be the best thing about the hotel. They were so friendly and helpful and really made us feel welcome. This is my most favorite hotel I have stayed in for the reason of the staff and facilities. The swimming pool could stay open a bit longer, as it closes at 9 or 10pm depending on the day.
Location and view of city were great Room was old and dated, beds were dated, it appeared to be a former smoking room
Staff very friendly and accommodating, good location
The attendance by the reception staff was excellent
Location, front desk staff, concierge, great breakfast, room size, hotel layout beer garden with self service and impolite staff: this does not fit into a five star hotel
The staff at the Marriott were extremley helpful and friendly. I wanted a room with a bath and as the suite I had booked did not have one - The lovely Reception personell upgraded me to a room that did have one. Service = a grade
proximity to city sights
close to the center and the public transport
Have had a lovely stay at this hotel x very close to centre x we went for the Christmas markets x lovely breakfast lots of choice x we had a lovely meal in the fou French restaurant in the hotel x x would stay again x The checking in and out was very slow x x
Big rooms, comfy beds, clean. Nice staff. The fact that I had to pay an extra 7 euros for a "city tax" in Cologne that was not advertised on this website or mentioned at all when we checked in the hotel. That needs to be addressed by either this site or the hotel.
We stayed at this hotel for two nights at the end of November to visit the Cologne Xmas markets. We were more than satisfied with the hotel, it's location, rooms and facilities with friendly staff and helpful concierge and reception. Excellent accommodation which we would recommend without hesitation. Breakfast was expensive but there was an impressive selection and a1 service - a great treat. The addition of a 5% city tax which had been implemented to our bill subsequent to our original reservation, which was not made aware to us prior to our visit.
friendly people and staff and location
Very close to rail station and shopping. I have no complaints
The staff were so attentive and made life very easy for us. They were always cheerful and the whole experience was so positive.The room was splendid and the breakfast and evening meals could not be faulted. The use of room key cards to operate the lift was not always the easiest task to perform.However staff were quick to help when necessary.
It's great location.
We enjoyed our stay. The breakfast was excellent, with many choices, good quality and freshness. The staff were helpful and generally efficient.
Excellent location, service and facilities. Thoroughly enjoyed my stay here. My new fave hotel in Cologne.
The perfect manners of the staff, the cleanliness and style of the rooms and the food and serivces in the restaurant. A fantastic deal thank you! It was quite hard to find, a detailed map from the hotel would have helped as there were roadwords etc which made your normal maps difficult to follow.
The location for me was great. There were about 750,000 people in Koln for a parade and the location was right on the parade route. They provided bowls, treats, and a nice carpet for my dogs. The concierge had great recommendations. Even the late checkout to allow my dogs to stay in the air conditioning during the late morning hours was handled very efficiently and with a great attitude.
Excellent health facility, very comfortable, and great location. No
Very friendly and helpful hotel staff, comfortable bed and location in the city center. Maybe too much noise from hotel service stuff.
Staff very friendly and helpful and spoke great english. Pool facilities as mentioned before.
the personal touch none
It's location, and comfortable rooms and very good service and great breakfast The increase in the room price for several of the nights
there is anice gym with a good swimming pool in the basement , but you may or may not have to pay extra for it depending on your booking conditions. the design of the hotel is a bit too lifeless , cold and no personality
bath-room too small, cold, smoke-filled restaurant,
Very nice old building in rather comfortable location. Room was big enough but the washroom was right next to the bed which quite strange. The washroom was right next to the bed.
The staff (owners) were welcoming, friendly, efficient and helpful. Our stay was relaxed and comfortable. The rooms are a little cramped.
good location for access to Leverkusen corporate sites, plenty of parking. room was non-smoking...but had a stale smell...easily solved by opening the window...but the presence of the pub downstairs makes it impossible to completely control the odor
Anything was very good. Owner and his family were so friendly. The single unpleasant thing was pillow. It was too thin and soft, therefore, I had constant feeling that I have no pillow at all. If the pillows will be replaced with another ones, it will be great!!!
Internet over powernet, so no problems with connecting. When looking at negative points, it is barely a selling point. Room was not cleaned after last inhabitant. Room is old, shower cracked. It is over a bar cafe, which is obviously the main activity. After this experience I will never go here again.
familie run hotel. Good/fair breakfast only smokingrooms? In the bar/pub downstairs smoking is allowed, this has affect on the entire hotel.
Room was clean and the staff were helpful, however, if you are a non smoker either make allowances or avoid. The breakfast choice was limited and not replenished and there was no real service. Also, the bar/food area was smokey, so I didn't try the food.
Excellent breakfast! Good location and nice interior of lobby and rooms.
I have stayed at this hotel for over 30 years under 4 different ownerships. It is a familiar and likeable place to stay. The head concierge man has been there for 30 years and this makes it seem like a home away from home. .
The hotel rooms are very tastefully decorated, modern yet comfortable. The hotel is a short stroll to the Dom.
I liked its location which is close to the shopping center. I was surprised that a 4 star hotel didn't have wifi
Location and area of the hotel
I received a room upgrade. Counter staff did that bit extra to find me a room at 8am when the previous night they had been fully booked. After a 30 hour flight from Australia that was most appreciated
Great staff. Wonderful location with beautiful view of the Dom. Outstanding breakfast
The decor of the room, the helpfulness of the staff and the excellent buffet breakfast.
Nice Room, good (diversity of type of food) breakfast, Central Location - to Altstadt and to new area - Oper - New Markt It will good to have more than one access to internet, but it was good to have a printer stand-by.
Room was spacious and perfectly OK Internet Access 15Euros per day without pre-warning except on a paper in the room Friendliness of staff only regular (laundry was not picked up in the room and when taking it to reception the only answer was that this is the way it is in this hotel...)
The reception were attentive and efficient. The room was a good size, and well maintained. The service in the resturaunt was good but the food was a real supprise - excelent. No tea coffee facilities in the room
nothing in particular It is a very noisy location. You cannot sleep with open windows, the noise from the highway is too much.
Very comfortable and a great location.
Convenent location near the river promenade and just a 10-15 minute walk from the old town.
Great staff, great location and good clean room. Only one pillow! And no hot water making facility in the room unless you upgraded!
The hotel was very well kept, clean large rooms with all the ammenities. The front desk was helpful. The restaurant was very good. Loved the steam and sauna rooms - really made a nice end to the day! The tram stop was under repair so we had to walk 5-6 blocks to get transportation.
The staff could not be more helpful and friendly. The food was good but not amazing.
Staff were very friendly but the atmosphere relaxed. And i liked the fact that there was a small gym and lovely facilities. Only that complimentary soaps etc.were not replaced and sometimes items purchased from the mini bar were not replaced for two or three days either.
location was very good did not use breakfast buffet due to being to over priced
to far away from the old town (altstadt) the staff was not that friendly in the bar and during the reception wich we followed for the german Netbisquits company. The reception at the frontdesk was friendly, but did nothing extra. They forgot to ask if we parked in the garage (they could have know this) so my collegue got no exit.
Friendliness and helpfulness of the staff. The location was good and the view fantastic.
Interesting building , helpful staff WiFi connec tion not straightforward
I liked the restaurants, and the unike design Breakfast was totally unacceptable for the price of 28 euros/person, overall the value for money was quite low. also unacceptable the extra cherge of 35 euros per person for 2nd person in the same room.
The staff were excellent, not to far from the cathedral.
The staff was very helpful. Architecture was interesting. Very relaxing yet luxurious atmosphere.
The hotel is wonderful regarding design, restaurantes are great, excellent choice. I think it has a problem in de Maisonette rooms, the stair is really small and curve so it is almost impossible to take your luggage upstairs where the bedroom is. So at the end your suitcase will be in the sitting area. Also my room smell of humidity.
Hotel visit, kindness of staff, great bar and terrace, very intimate were told we could not go on the terrace because of a private function, it is a shame because on the room floor, we could not see as well and take pictures.
no complaints the service was first class
The hotel is interesting but the rooms look like they need an update. Breakfast was good but the service was not the most attentive.
The internet connection was overpriced / 30 euros per day so it is not recomented for bussines
Ideal location, pleasant courteous staff, The road works directly in front of the hotel although it did not effect my actual stay in the hotel - would look better if area was screened off particularly on the side of the hotel.
The Location was very good The room could have been bigger, but was comfotable
Location perfect comfortable and rooms quiet.
Location is good. Roadworks disturb traffic and scenery.
Good hotel in an excellent location. Room clean, bed very comfortable and staff friendly and helpful. Inconsistency in room facilities. For same room rate my friend had tea making facilities in room but I didn't.
The only thing that was actually good was the bed and the matress The rooms were too small for the high price we had to pay. Also the cleaning was not good.For 2 days they did not change our sheets and the soap we used,they gave us the same one the next day. And all this in a very high price.
not really something - price was not equivalent to what the hotel has to offer!! way to expensive for what it is. small rooms, not really an 'inviting' hotel. More a mentallity of 'come here, pay a enormous amount of money and leave!!' An experience that I have not encountered yet in my many international hotel travels. Your organisation has lost a client for life!
The hotel is really nice. The lobby and relaxing areas are really pleasant to spend some time in. The breakfast is ridiculously expensive.
Due to building work for the new subway system access to the hotel by car was very difficult
the hotel was close to the cathedral, shops and the river also only two mins from central station.breakfast was lovely a choice of almost anything you wanted, the staff were very helpfull recomending restaurants ect.and the mini bar was included.
All the lobby staff were helpful and pleasant.
Great location. Excellent service every step of the way, great staff. Delicious breakfast. Kingsized bed was really two beds pushed together.
professionnel and friendly staff. very good asiatique restaurant
This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again. Nothing.
Everything was perfect
Very helpful staff. Very alert and professional. Unbeatable location The room was not up to standard for a 5-star hotel. There was a desk, but no lamp on or near the desk. The walls between the rooms are paper thin. I could hear every word spoken by guests in rooms beside me. One morning I was woken by the sound of the woman in the next room having what appeared to be a great orgasm. She probably was not that loud, but the walls must be without any sound proofing at all.
The hospitality of the stuff was outstanding. No
Good location, good service
the room I had was facing the internal courtyard and was light and airy. There was no back of house noise to prevent me having the french doors wide open all night. The staff were very friendly and the refresehments and meals generous and delicious. The location was great, 15 mins to the Kolnmesse, across the road from the shopping area and next door to the dom.
The rooms were amazing, the staff was friendly and the Breakfast in Bed service was awesome. I didn't like that you had to use your room key to operate everything from the elevator to the lights.
I like best the services, facilities, the comfort, the cleanliness of my room the location and the advantage of having a relaxing time at the spa after shopping.
Staff very helpful and friendly and ambience of hotel lobby and bar very pleasant and relaxing Very expensive to stay and bar prices very expensive. Also request to pay an additional tax on the original payment which was paid since August and this request was rejected
Good location to go to the Koln messe Too expensive
Room design, elegance, spacious, electronic shutters Nothing
nothing to complain, staff is exelent
The service and the quality of the food at the Paparazzi restaurant. The first evening we have been served a lobster, which was not fresh (it was stinky) it was taken off the bill but anyway it should not happen in this class of restaurant. The second evening we have waited over three hours to be served.
proximity to Koeln Messe, friendly staff, fitness facilities, breakfast buffet tobacco smell, noise (squealing door on floor above), unhygienic sink, un-cosy lounge, the fact that breakfast was too expensive and not included in room price
I like the staff all over and rooms were beautiful. And also because you are very near to the mess.
great room, great shower a little far from the city center
NIce rooms cleaning team knocked at 8 AM waking up us because they wanted to clean the room. never happened in other hotel in my life
Location: only 10-15 minutes walk from the cathedral. Quick check in and out. Strong free wifi (1st floor room). Variety of restaurants &caffees nearby. Expensive parking (€16). Some of the staff was not very friendly.
Quiet with nice view, friendly staff and excellent breakfast buffet.
Excellent staff. Good value, included breakfast. Approx. 15-20 walk to Dom
Friendly, polite service, suitable amenities
didn't know i should pay additional fee for breakfast till we checked out.
Staff very friendly and efficient and always ready to help if you are in need of anything.
Location is just near the centrum. Car park costs EUR 16 per day.
I booked for a double room, very late a saturday night, and when I arrived there only twin room were available, but the receptionist was looking for a double bed and finally he gave us a triple room for same price. Only free wifi in the lobby.
Very friendly staff and the breakfast was lovely, wide range of choice the pillows were way too thin and soft
Best thing was location , transport nearby , staff were welcoming The air condidtioning wasnt working when we got there which was very disapointing and some of the rooms got mixed up
Excellent value for money - this is the 2nd time we are staying at this hotel!