at the arival to the hotel the hotel had a different rate then it was originaly stated in my booking after sorting it out with hotel manager the rate was corrected but was at great inconvenience.
It was nice and homely.
Proximity to transport facilities
Location was brilliant. Staff were generally very friendly and helpful. Be prepared to queue for breakfast in the morning.
The hotel was very clean, the choice of food was good The hotel could do with 2 more lifts, there were a lot of disabled guests staying and the lifts are only large enough for 1 chair, creating a long wait for the others travelling in that party.
The bar staff were really nice The matress was a disgrace you could feel the springs through also we were wakened with banging at 7.45 from workmen in another room
Leaving Value for money
It ticked all the boxes Paying to park, the room rates are high enough to cover this
Would have liked sky tv in the room.
we order a breakfast in room, and it wasnt nice at all, i had a upset stomach after eating it...
nothing the food was late and cold
Fantastic Staff - brilliant location Only 1 radiator worked in the suite - cold at times. Only 1 window capable of opening - rest were screwed shut!!!
Check iN was efficient One of the two rooms I booked was in an abysmal position. Having to pay for two nights when I only wanted one was also annoying. Breakfast was way too expensive as was the bar prices
A lovely hotel, we had a really nice stay.
the hotel was very nice and the staff were very freindly and helpful,there prices were reasonable, but for families it could run out a bit expensive. as for my wife and i it was okay and we would definatlet go back
the package i booked was fab value for money and we were upgraded to a suite at no extra charge
Location. Oasis. Breakfast queues.
The hotel is very stuffy and mostly for eldery people. the lounge and the bar where very quiet and did not have a relaxed atmosphere
Been staying at your hotel for the past five years in november and we have always had a pleasent stay,nice and relaxing atmosphere friendly staff and good food..
staff most helpful and we were fortunate to have an upgrade of room as a result of our membership . We were at Blackpool for a show, unfortunately Restaurant did not open until 1900hrs too late for us however this is not a complaint under normal circumstances we would not eat so early.
everything the weather
excellent and well run hotel,facilties are up to a very good standard.the staff well trained in their duties and of a pleasant dispossition
The Corona was a very pleasant surprise just off the main promenade in Blackpool. Friendly team, very welcoming and a clean, fresh, warm environment for couples, singles or families alike. Big thumbs up! :-)
Cleanliness and friendliness just to be picky - the size of the rooms
Hotel was very clean,the hotel is updating its rooms and they are excellent. Paul and Richard were great hosts and went out of their way to make you feel comfortable. None
The room was clean and staff were friendly Our room was very small so much so tea making facilities were left in the wardrobe.
The staff were very helpfull and friendly. Our Children felt at home. They wanted to come back next time for longer period.
Comfortable clean rooms, very friendly management and staff. Excellent breakfast and very good evening meals. Would stay here again and recommend to others.
staff pleasant hotel very good breakfast excellent the room was clean tidy and the facilities were excellent, helped with gettin rooms together for my family appreciated this touch, would recommend this hotel for other guests
The guys who run it were very helpful and friendly; they had great advice about places to eat.
Really nice, pleasant little hotel very close to the pleasure beach but off the main drag, so relatively quiet for Blackpool! The owners made us incredibly welcome and the breakfast was fantastic, lots of choice. Would definitely recommend The Corona if you're looking for somewhere pleasant to stay in Blackpool. Only one complaint...slightly hard pillows!
Frontline staff were very good, the breakfast was stone cold one morning, and one dinner was almost inedible We had to get someone to get drinks as the bar was not always staffed,
the room was very warm that is one plus point i suppose. i am trying to think of more material to write but i am sorry i am struggling with it. to be honest as it was classed as a 4 star hotel it just didnt live up to the stars in my opinion. the lift kept breaking down the menu stated boxing day, it was clean but it was just old hat and worn out the whole place. all in all maybe it is just a good place for older people to stay as they do not seem to know anything else. the hotels computors was down they did not know we was coming and we was told there is only this rough room left. so it appears we was staying in the rough room, even the bed squeked like mad and the chairs where ripped thanks.
Nothing unfortunately. Very disapointed expected much more. Noise. Room immediateley above function room in use Fri and Sat night till 1am. If advised this was the case would not have stayed at this hotel.
Poor service - insufficient staff
Clean and friendly,good food. Nothing.
The food, breakfast was lovely. The receptionists were very friendly. Nice relaxing evening entertainment The room
hotel was very good, staff were very friendly, our room was quite cold as someone kept leaving fire escape door open, but after a word at reseption we were given a fan heater to boost the temp of room, over all i would recomend the hotel to friends, thank you for an enjoyable stay nothing first class
friendly staff,well presented food. location was fist rate as being on seafront was a priority. would rcommend this hotel to friends and family.
everthing staff ;room. and breakfast we think that may be try and do somethink about breakfast i my self queue for 10mins for bacon andegg to come then no toast so had to go back again then my breastfast was cold so may be thats is something that you may want to look at .
Easy access to trams,sea view,generally quiet Breakfast was shambles at times,not enough staff,tables not cleared,long queue self service
location (proximity to an activity), quiet room, friendly staff difficulty locking room door, instant coffee at breakfast
I liked the friendliness of the staff and I also felt a "happy atmosphere" around the place even when they appeared extremely busy during meal times. Overall I found the hotel very good value for money.
Leaving it! Walls were paper thin and you could hear everything in th next room. My door didnt fit the casing properly and when someone went into the next room I thought they were coming into mine at three in the morning. My daughters room faced onto the main road and she was kept awake all night by ambulance and police alarms and trafffic noise and drunks in the rooms next and above her. The rooms were supposed to be non smoking but the couple in the next room were smoking and others who smoked went outside and banged three sets of doors to get there. The place was hell.....and the next day we complained to the manager who said there was a night manager on,,No evidence of anyone around as all was closed!
Staff very friendly I thought the room was a little small/cosy and no bath.
Nothing The rull of room was dark, full of cobwebs where it hadn't been cleaned properly, the carpet was dirty, the bathroom was dirty, with bits on the floor. The towels were damp in the bathroom on our arrival. All in all you need to put a hotel inspector into the property
The comfort and cleanlines and most importantly the safety of the environment. Difficult to ask questions and get any answers. I also found it extremly noisey due to its position by a busy road.
The grounds outside the hotel are neglected; hanging baskets are withered; flagstones dirty and weeds sprouting up everywhere. This does nothing to enhance the building and is a let down to the staff and guests
Excellent service with everything! Nothing!
Clean, friendly staff and quiet Area, cleaning staff were inpatient well before our checkout time
Julie (sorry if I got your name wrong!) was excellent, the best service provided! the spring matress!
Staff friendly, excellent parking off road, good public rooms, hearty English breakfast,walking distance to town centre and attractions. Lack of ventilation in the room. I.E. two very small transom windows, found it rather warm overnight. Otherwise the room was adequate for an overnight stay.
(Our)Julie was great,breakfast was excellent, Parking was great
Lovely owners, and an overall nice, clean hotel, but as I told the owners as we checked out, I could feel the springs in my mattrass and had a very bad night's sleep. If we stayed there again, I'd want to find out first if the bed in our room was going to be comfortable
the staff were very friendly and helpful.The bar was open 24 hrs with very reasonable prices. .Some of our rooms were a bit shabby.
This hotel was very central and pretty cheap, the owners were lovely, very friendly and accommodating. They let me keep the car in their car park for the day even after I had checked out.
The staff were very friendly and made us very welsom, and it was in a really good location near to the Tower and all the shops. The price was very good too!
Friendly staff no
I only stayed one night as due to the season was moved to the Lawson on the second day. However what I saw was very good
All the staff were very friendly & helpful. Good car parking & easy walk to tower & shops the cooked part of the breakfast - the worst we have had
Great for the children Unfortunately our room was close to the air extractors so it was very noisey during the night. Small point but a choice of bread would have been appreaciated rather than white sliced bread.
long walks on the sand
Room, recently refurbished, was too hot - it needed air conditioning, we had to turn off the plasma TV because of the heat it was generating!
Well appointed refurbished botique style roms, good decor, breakfast was very good Service was somewhat surley, evening meal limited choice but OK for value. Some unecessary economies e.g on ethin towel and inferior toilet paper
the entertainment and the bedroom was nice and quiet the 4 poster bed was a nice touch also this pleased my wife.
The food was good, enjoyed the atmosphere, enjoyed the sauna etc. My quests also staying at the hotel as my treat commented on the lack of biscuits on the tea tray and also maybe tissues and various complementary bathing items i.e. shower cap, shoe cleaning kit etc. But,unlike them I didn't feel this was such a big deal.
The Hotel was excellent and the staff extremely helpful and friendly. It is very nicely decorated and the complimentary dinner we received was extremely good. The children also had a halloween party bag waiting for them in their room which was a nice touch. Car parking can be a bit of a problem, our car was blocked in by another guest and as they do not take registration numbers as part of check -in we could not locate the owner. We were taking the children to see the illuminations which was the purpose of the trip, however the helpful receptionists managed to eventually find the errant parker.
The staff were friendly and the room was clean. I was very pleased that the hotel although busy was quiet - no dreaded tag/hen parties. All in all, a pleasant stay and very convenient for access to the airport/Blackpool.
Great food,helpfull friendly staff. Excellent seaside location. No view from room.
room was well decorated felt very cosy. good color combination there was no AC.on the room!! com'on man, three star hotels got to have AC>!!
staff were ok hotel ok parking not ok. parking.
Food - Quality, quantity & choice. The service was also excellent, food was at your table within minutes of ordering. Parking was a bit hit & miss. Being a week-ender all spaces taken up when I arrived, had to park on street, but this seems to apply to all hotels on the Blackpool seafront.
the hotel is of a very good standard,my wife and i have stayed there on many occasions and have yet to find any faults,heres to the next visit.
The staff were superb, from initial greeting at the door to booking out they couldn't do enough for us. The entertainment in the evening was the best I've seen at a British hotel. Excellent! Car parking is at a premium and you can't book it. Be prepared to drop off your gear and park away from the hotel.
The food was well presented,lots of choice and served by attentive waiters. The room we booked was a little small, so upgraded to a bigger room with a side view of the sea, which was wonderful.
Room cleanliness & comfort & the fact it was so quiet & peaceful at the back of the hotel.
Excellent food and entertainment To many children runing about at night
Lack of parking, room was tired and small in need of refurbishment,cost was high for what you got. I have stayed in hotels all over the country and the world both for pleasure and work and can honestly say this was one of the dearest and poorest I have stayed in.
The heated pool, sauna & jacuzzi were fab. Breakfast was average, but the service in the dining room was excellent. Bedroom was ok, but the bathroom was pokey, so small in fact that you had to sit sideways on the loo because your legs would not fit in between the loo & wall! We checked in at 1.50pm (10 mins before the time on our booking confirmation) & were made to hang around in the reception area for 10 mins like naughty school children. Found the experience very unprofessional. Another thing that bothered me was the fact there was no sink in the bathroom, had to use the basin in the bedroom after using the toilet - I hope they give that handle a good clean after every visitor!
very friendly and helpful owners providing a good breakfast in the morning
We thoroughly enjoyed our short stay at the Fairmile. The owners were were friendly and welcoming. Our room was very well located,clean and extremely comfortable. Excellent value for money.
The location was very good and the staff friendly. The breakfsat was cooked to order and that was really great. The shower was not good. It kept going hot and cold all by itself and the bathroom was very very small.
Friendly family hotel, excellent breakfast, great location, lovely and clean and warm. Would return again.
Very welcoming and friendly proprietors. Comfortable room/bed. Excellent breakfast. Great value for money. Many hotels of supposedly "higher class" could learn from standards at The Fairmile.
lovely room, great views out but also great views into the floor to ceiling windows from passers by as there were no net curtains only two disabled parking bays for such a big hotel
Excellent location with ample parking with a warm inviting interior, helpful professional staff who were always pleased to help.
handly location to office No service before 7am - there was no one around when I left at 6:45. There was no breakfast or an offer of a contential breakfast
The public areas of the hotel were pleasant enough and the location was ideal as it is close to the town centre and the beach. We had no trouble parking in the carpark. We ate in the restaurant in the evening and the food was ok but a bit pricey for what you got but we enjoyed the breakfast. The bedroom, which was to the rear of the hotel with a poor outlook, had been updated but the bathroom was in a 80's time warp with a digustingly brown stained toilet and a bath tap that was loose. The bed was so hard that both my partner and I were in pain the following morning and it was seemed a very small double. I felt the receptionist could do with some extra customer care training as she seemed at a loss as to how to respond to negative comments when she asked, at our departure, if everything had been ok.
Good food. Friendly staff
The staff were excelent the groud floor of this hotel was up to the standard we expect, however the room was disapointing. The room we were given was not the room we booked after complaining at reception we were given another room but this was still not as good as we expeted.
the food boiler for swimming poll was not out of order, so could not use the pool
we know it from the past we love st annes walking shoping dining parking only 1 houer from home no lift to bedroom im a blue badge holder
Rooms were very comfortable No lift to the second floor in the part of the hotel we stayed. Guests should be informed of this when booking, as in our case my husband suffers from arthritis in his knees and found it difficult getting up and down stairs
Excellent standard throughout & value for money. I will be back again.
Very good hotel with welcoming staff. A long walk to the room. The room was quite cold but a heater was provided on request.
Strong smell of drains in the public area, repairs were on going.
The cleanliness of the room and the general warmth and comfort of the hotel The cooked breakfast was very disappointing. It was very oily and tasted like it had all been cooked in the same pan!! It sounded far nicer on the menu than it actually was.
Very helpful staff, who were more than eager to please
Room Service was disappointing - slow service, food was not as listed and expensive for the quality.
Diner was not acceptable at the price very poor.
Very comfortable hotel to stay at.
When we arrived the room given to us had no heating working, the front desk were very helpful and moved us to another room. However this also had no heating but again we were pleased the way it was handled by staff, an electric heater was installed. These things happen but it was the way it was put right that impressed us.
location, food, service
Cleanliness of room and staff was informed on web their was a pool table, darts etc. This was not the case. Bar not manned all evening
It was nice, clean and warm and the owners was friendly and helpful. A nice hotel for a short break by the sea. I would stay there again.
a fantastic break, very clean rooms, lovely breakfast, great location near pleasure beach.
the breakfast would have liked a glass of wine before going out to have tea
staff were very pleasant high standard in cleanliness also very friendly alround good family holiday break. just off south beach 2 min from pleasure beach and tram stops big thanks to john and jossie for a good weekend
Warm welcome, helpful staff.Comfortable beds. Only stayed for one night but the breakfast was excellent. The bathroom was a bit on the small side.
Cleanliness of the room and very accommodating Not being able to park close to the hotel
excellent breakfast, very clean rooms, friendly staff
The standard of cleanliness was excellent, the staff were helpful and friendly.
Friendly staff and lovely welcome. The room was a bit small and breakfast was only served till 9am!
Very friendly and helpful staff. Gave good advice and nothing was too much trouble. Would definitely return in the future. Thanks v much :) I was woken by noise (prob from kitchen) at approx. 6.30am.
it was well furbished, reception were helpful and informative, food very good, staff pleasant and cheery my single room was a bit small
Clean rooms,very modern. Breakfast was a buffet where you can eat as much as you like! Nice dining room, nice cutlery. Travel cots were free on request as long as you booked them in advance. Decent location with seaview. Hotel was easy to get to from the motorway & directions we were given were good. Shower was so small. Corridors/lifts very small. Baring in mind we had taken our 5 month old baby, we struggled getting to & out of our room. As the weather was cold, we stayed in but there wasn't much choice in terms of tv channels. We couldn't have one or two lights on at the same time in the hotel room - if we wanted one light on we had to turn them all on.
All of the staff were really polite and friendly, we look forward to our next visit. Nothing at all.
i didnt like the idea of the lounge area of the hotel being booked privatley so i was unable to use that part of the hotel the bar area in the dining side was not really adequate for relaxing with a drink
the room was very clean and they cleaned the room every day and that was plus point off my stay. the food was not good at all and some of the check in staff was not very helpfull
Room was comfortable, clean and had a good shower. Plenty of space to do paperwork. Staff were very pleasant and room service was excellent. Location was important to me as I need to be close to my very elderly Mum who lives 10 mins walk away. I have stayed here before and would do so again. Breakfast tea/coffeee was served in vacuum jugs at the counter but this may have been due to a large coach party being served at the same time.
the staff were great did not recieve a sea view
Modern and comfortable bedroom. Well presented dinner and excellent breakfasts Staff seemed a bit "fed up"!
service good - location good - food outlets and ambience good. rooms too hot for the time of the year.
Friendliness of staff, quality of food, a hassle free experience. Do not like foam pillows, would have preferred a choice i.e. feather or down.
Comfortable rooms, excellent food and efficient and friendly staff made for a very pleasurable stay.
A very pleasant stay - very friendly staff in reception and The Walled Garden restaurant. Ideal for a trip to Blackpool without staying in the town. Well placed on the A6 and a couple of miles from the M55 and M6 - but it was not noisy. Bedroom was very warm
friendly efficient staff with great food very comfortable lounge for pre dinner drinks
Excellent quality of food.
Service, food, swimming pool & helpful staff. Being placed in a 'garden room' at the perimeter of the car park. Would much rather have been in the main hotel.
the bed in my room ................fantastic...........most restfull.........l want one at home reception area was a let down only one client at a time seen to reception desk was low down and we had to wait while guest sorted out trivial matters for 20 mins whilst we just wanted to book in more reception staff needed
The breakfast and breakfast staff were excellent. The bathroom was a god size. having a blind on the window was also a good idea. The adjoining restaurant looked like it had closed down from the exterior. I couldn't get 3 of four of the room lights to work. It feels like its lost its soul and would be better at half of its size.
Clean room, very friendly staff, convenient location and room facilities - ironing board and iron, mini bar etc... were very good. Food and drink options seemed to end early, 2130, so a late meal, which would have been useful for my situation, was a non starter - however bar staff were friendly.
Staff was very good, especially Stevie.Ileft my mobile charger in room 209 on the 30/10/10
The friendliness of the staff, nothing was too much trouble, i.e when we asked if water was ok to drink a jug of water with ice was quickly produced as it was very hot but water was ok to drink anyway, also, gave us help on tours and places to go. Only the view from the bedroom which was to the back of the hotel, but as we were out and about it was not a problem.
Staff are friendly hotel rooms are clean and the breakfast served was good. The hotel is in desperate need of modernisation.
The location was good for the Pleasure Beach.Looked better than it is on the photograph It was ok for two nights stay but would not stay for much longer as there is no entertainment.
The manager was a very pleasant guy & very helpful. Rooms were very small! Hotel is very dated! Windows were dirty with mould on handles!! Not what we were expecting at all!!
Convenience of shows we had booked. Shabby.
The Hotel was full of a youths football team they where running round corridors into the early hours of the morning making noise .
the staff wre very helpful and friendly the services did not match those advertised and some of the rooms had afunny smell
The Hotel was a long way from all facilities, but there was a bus and trame stop opposite. We did find that everything was locked up, the bar, the room with the pool table, the restaurant, in fact the owner walked around like a jailer everying a huge bunch of keys. The one time we did have a drink at the hotel, we had to wait until he got his keys and unlocked the bar.
It had a sea view from our room. The did not pick up from the booking request notes that it included 3 adults and 1 child until we arrived.