Would you like to save as your currency permanently or for this visit only?
Locaation and friendly staff resurfacing parking lot so parking was a bit of a problem but the staff was helpful.
the moment we pulled up, we realized it was a bad part of town. i mistakenly thought it was another super 8 that i had previously stayed at in kansas city when i booked it. the front desk lady was nice, but kind of creepy. our room was on the second floor&the moment we got into the hallway it smelled like pot really bad. we got into our rooms. the main room was okay, but the bathroom had gravel on the floor&toothpaste on the floor&counter. we did not feel safe staying here. we went down to the front desk to ask what we could do; the front desk lady said since we booked it through you (but somehow really through expedia) we would have to call them&they our money back. at this point it was midnight. we had just driven over three hours to be here. we hadn't even been in our room for an hour. we were on the phone with expedia until two in the morning&talked to two different people. the hotel still refused to refund our money. it was crazy to pay $170 for two nights in this awful dump&i won't ever make that mistake again. we left first thing saturday morning&stayed somewhere else.
Was not happy with my stay, this was the first time at any super 8 where I had to give a security deposit ($50) which was fine but they failed to return the deposit, then charged an additional $50 for "soiled linen, towels, and pillows". When I asked about more detail I was told it was "because you used them". Basically I was charged for the hotel to do their laundry ha! I am not a dirty person by any means, needless to say, I will not be staying at this hotel ever again.
Location was a plus i guess The rooms are disgusting the bathroom was dirty the lock on the door was broken the trim around the tv was busted the remote didnt work so to change the chanel u had to smash ur fingers the phone didnt work the beds where so uncomfortable and the lady at the front desk was rude she was on a personal call most the time i was in front of her and they charged my account 2x i will never ever return to this location or recommend it to anyone ever
Don't walk around barefoot in your room. Your feet turn black as if you walked on a street. The bed had carvings in it and there was writing on the walls.
Pretty cheap hotel so u didn't expect much. Not to far from local casinos The room does not have thick blankets so at night it gets col
Good value Clean Climbing the stairs to the third floor. Ice machine was on the first floor only Parking was tight and limited
The location was wonderful. Cigarette burns on bed covers, in a NON SMOKING ROOM. I paid for a king-size bed, was given a room with two full. Outside door didn't work when trying to get back in. If it hadn't of been so late and I had already paid for it, we would have left. The man behind counter was hard to understand and couldn't help us.
Bed was very comfortable. Zona rosa is right across the street, lots of restaurants and things nearby. Downtown KC is about a ten minute drive. Rooms are very small. Why two desks in such a small room? The plumbing was hot and miss; sometimes the toilet would flush and sometimes it wouldn't. Water pressure in the shower was terrible, and the towels were old threadbare and stained a bit.
-The room was well decorated and clean -Bed was very comfortable -Lobby was unusually small which made enjoying breakfast without worrying about bumping into someone difficult -The chair for the desk inside the room was too tall
The decor Did not have a room ready by the check in time requested Requested ice via advanced check in & there was no ice in my fridge when I arrived. Room key stopped working & had to get the key recoded When taking a shower it took minutes for the water to get warm enough to get in. Nearly 20 min to get comfortably warm.
The rooms were clean and comfortable We were told the day before that we would be able to check in at 1:00 PM since we would be arriving early but when we tried to check in, we were told that the rooms would not be ready for an hour. We left and returned at 2:20 pm and only one room was ready and were again told that we would have to wait for another 1 5-20 minutes for the 2nd room to be ready. Also in one room, there was a problem with the door shutting in the bathroom and in the other room, it would not lock and we had to prop a door against it.
I enjoyed the stay at Super 8. I would rate it an excellent stay.
Nothing. I would not stay there again. No parking spaces. They have park and fly and the parking lot was over half full from that. When we got there the first night we took the last parking spot available and were afraid to leave again that night in case we couldn't find a spot to park again. When we went to take off the next morning we had vehicles parked behind us. Check in was slow, and the second night we had trouble with our room keys. Location was bad, there was only one place to eat within walking distance of the motel and we were unable to leave in the evening due to the parking situation. The bed's were horrible, they felt like someone had put a mattress topper on top of a box spring. They were incredible uncomfortable. I would not recommend this hotel to anybody.
Friendly staff. Clean room. Quiet.
The front desk personnel were very kind, helpful, and answered questions. The room was spacious and nicely decorated. The bed slept great!! Also, we appreciated the park and fly opportunity and the transport to the airport. The breakfast was a little meager. Wish we'd had yogurt and fresh fruit too, but we got along fine!
The TV. looked like a low rent apartment rather than a motel for somebody on vacation.also car doors opening and closing all night long people talking outside of my room coming and going all night long got very little sleep.
Everything was remodeled. It's a great location and the room was clean. No.
Beds where comfortable, the room was clean, Staff was friendly Location was a little iffy
Location. It was just a room. Had a small refrigerator which was great, but that's it. Comforters need replaced. Bed was firm if you like form beds. Overall it was an okay place. Too much money for the room based on other stays.
Staff was unfriendly, hotel and room were filthy and I did not feel safe at all. Terrible experience. All of it.
This guest did not leave comments about this hotel.
No alarm clock in room. 5sec after walking to our room maintenance wanted in and was not in any kind of uniform. Scared my wife half to death
Price was acceptable. Location was great for getting to Kauffman Stadium. Staff was friendly. Bed was comfortable, had good quality sheets. Bathroom was very clean. Room had a very musty smell. Carpet needs to be shampooed, felt sticky.
This guest did not leave comments about this hotel.
Loved the room, and the staff was really nice. The bathroom was very small, but I kinda expected that. Also while we were out on our second day, the cleaning people checked our room, left it in cleaned and then left the door ajar (the lock stuck a little, but instead of fixing it they left it open.
It's affordable! The entrance is a bit odd and hard to find. The King bed was somewhat stiff! Lastly, our shower tub wouldn't drain while we showered!
leaving in the morning Upon opening the door I smelled an awful strong stench that was very unpleasant. The toilet was laced with a brown ring and there was no toilet paper. When I took a shower brown water came out and the knob fell off the handle. The bed sank about six inches or more and had zero spring to it. Back to the odor, I had to go to Walgreens to buy a can of air freshener and a scented candle to burn while I slept. I do not recommend this motel.
There was not hot water for the showers. Water beetles all over, the toilet looks like it handnt been scribed in months. When we arrived we put the air conditioning all the way down to 61 and was still blowing hot air. At 6am the house keepers were slamming doors across the way trying to clean the rooms. Overall a horrible place to stay.! Run!!!!
ice maker didnt work. no breakfeast. roaches. bathroom door didnt shut. it was horrible everything
Nothing. This hotel was extremely dirty. We ended up seeing the room and checking out immediately and getting a refund. The room looked like it hadn't been cleaned in the past year.
No dead bodies in the room Everything else.
Infested with roaches and not clean
Easy access from the freeway. No wifi, no water in the pool, electrical outlets wouldn't hold plugs, tv had crappy reception
Everything was bad. No toilet paper. Dirty towels, dirty toilet, dirty shower. Smelled like smoke. Only one lamp had a light bulb. Felt very unsafe. Very outdated. I would not recommend this place. They did have Wi-Fi; only used it to find another hotel.
It was very modern and up to date The room had a horrible odor like their pipes busted and the heater made a loud irritating noise off and on which woke me up out my sleep
Nothing First room the floor was soaked with water or if it was water. You walked in and it was like walking threw a big puddle! The room stunk. The bathroom was disgusting! Went back to the front desk, they gave me another room and it was worse then the first!!!! Garbage on the floor, empty condom rappers! Walls and ceiling filthy! To top it all off I woke up to having about thirty or so bites on my person from what I believe to be bed bug bites!!!!! I found two of the little pests on me!!!!! Went to use the shower and the bath drain backed up depositing who knows what all over me and the tub!!!! I went to the office and told them about this and all I got was sorry. This place needs to be shut down!!!! Of course I was still charged in full for my stay. Of course I was!!!
The workers at the front desk are very rude. They changed the rates on the room and they did not match the rates given by booking.com! The smell of dog and cat piss... Also the air is automatically controlled.
Nothing The fact that they gave away our reservation and had to wait two hours for a "clean" room that wasn't even clean building its self looked like it was fallening apart. Toilet keep over flowing TV only got one channel
Shower was filthy, poop smeared on the wall by the toilet, questionable stains on the walls, the filthy floor turned the bottoms of our feet black, the wifi was very spotty, and the manager was rude to me. I should ask for a refund.
The hotel was located right off I-35 so it was convenient and easy to find. This place is a dive. Don't confuse it with another popular chain. The smell was horrific. The hallway smells like smoke. The room smelled like urine and had a musty odor. The carpet and bedding felt damp. No food out for breakfast.
Nothing The room was really run down.
The hotel has a nice layout and the room size was very good. I liked that there was a microwave and refrigerator. I enjoyed the pool as well as having the bar on-site. The restaurant was also a plus. Overall we had a pleasant experience. The rooms are due for updating: New TV's - Mattresses - Curtains - Night stand outlets/USB Ports - Bathrooms were very large, but did not have an operating ceiling fan (needs this).
Clean and very friendly service The tub was pretty old, I like taking baths, but didn't feel that good about it, due to the appearance of it.
air did not work but we checked in late I always carry fan so not a deal breaker although notified staff morning it was to make them aware that something required them to look at so as not to upset a future customer. Br.Buffet lacking but not deal breaker
Price Smelled like smoke, even though it was supposed to be non-smoking; hearing traffic all night
Clean, nice,& close to everything and the fact that it has a nice restaurant and pretty cool bar The carpet and bed needs updated
Nothing! Horrible horrible!! It smells bad! Carpet and bathroom floor were so sticky! Even tho we asked for non smoking room, da room still smells horrible!!! Bath tub were dirty! Bed sheets were sticky! Ugh! I get da chills just thinking abt it!
That I had a place to sleep for the night Was put in room right across from the loud, busy laundry room that people were in and out of all night long. Look out the window in the room and there's a hand full of loud, drunk men. They were outside the window at table drinking until wee hours of the
This guest did not leave comments about this hotel.
The hotel is in ruff shape there is no elevator which makes it hard if you are on the second floor.
Only 5 miles from worlds of fun It was disgusting!! Hole in the bathroom wall, mold by the bathroom sink, smelt horrible, and our door didnt even close all the way. the door knob was broken off to get into the hotel like someone had tried to get inside. It was horrible!
The location Yes bed frame was broken and slanted, the stairwell had trash in it even a rotten banana. I booked a nonsmoking room and got a room with ashtray and smell of smoke on the third floor I was told it was the only one left too much more to list terrible.
Front desk girl was polite Manager of the hotel threated my kids who she incorrectly thought were not guests of the hotel. They were at the pool without wrist bands. Front desk never mention them needing them nor did the pool regs in the hotel guide. Threated to call the cops
The location, it was a short drive away from where we spent our honeymoon First, we got a NON-smoking room, but as soon as we walked in we could smell smoke, there was a cockroach on the floor, no plugins, and the TV shorted out so we were stuck in the dark. I should've paid an extra $20 and stayed at the comfort inn.
The location and front desk was nice. When we got to our room the bed was nasty dirty and the maintance man just wanted to change the fitted sheet instead of the hole bed. I told him to change the hole bed and he was put out, not good for you're hotel. One bad review = 20 people hearing about
The location was good, was close to our venue. The room was dirty the bath room had a leak so the floor was wet, the hotel and room looked worn down and out of date. Will never stay there again!
Not enough supplies for breakfast
Horrible Experience! Air conditioner did not work in the room. Microwave dirty news told we could check in at 2pm but had to wait until after 4 to get a room.
Every thing No
Friendly helpful & were eager to rectify any issue that would arise. It was close to the freeway and you could here some traffic noises, I live in a rural area so it may be less noticeable to those who live in populated areas.
Close to venue I was attending No
It was close to Village West, and the entry was beautifully decorated for Christmas! Also, the clerk was so kind, and I was placed on the ground floor thankfully because I would have had trouble carrying my luggage up the stairs. Great to have WiFi. There was a spider on the bathroom floor. The refrigerator froze my Coke. :-( Waaaa. :-)
This guest did not leave comments about this hotel.
The clerk was very prejudice and rude. I was having a family reunion and they asked for ID when people visited. Told my mother who had a room there that she could not come in late. One of my family members left and got a refund. I could not due to I reser Staff.