Lutecia Smart Design Hotel

Pros: Elevator way too long. We had to take the service elevator to leave after 20 minutes waiting in front of the elevator on the 8th floor. Check in very long. No maps left of the town. Should not be a 4...

Cons: Our overall experience at the hotel.

Pros: Staff at the reception is about the worst Extremely impolite

Cons: I did not like anything

Pros: Evening arrival staff very professional (older gentleman)

Cons: Arrived after midnight with no water. 2 small bottles of uncoiled water in room were charged for (around €5) The shower head didn't work, mentioned it to different morning staff, (young man) ...

Pros: Frontdesk work and speed

Cons: Breakfast room flloor always dirty and amateur waiters. Qualitty of the juices, coffee and food very poor. Small room, mainly the bathroom.

I don'tknow what the hotel was like, they moved me

Pros: They arranged a room for us at the Holiday Inn at no additional cost.

Cons: When i got there they told me that the floor my room was in had water damage, and that they didn't have a room for us. The Holiday Inn was very nice, but would have been cheaper than what I already paid for this room in advance.