Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 8.3 "83% said thereception staff was great ." -
8.5 "Location is great."10.0 "
Near to public transport , according to 100%." 7.3 "City centre within easy reach , said 73%." 9.2 "92%liked the proximity to sightseeing ." 7.9 "Good access to the airport , said 79%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.1 "Generally very clean."8.0 "80% said
rooms were clean ." 8.8 "88% thoughtit was clean ." 10.0 "100% said thebathroom was clean ." -
7.6 "Good breakfast."
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5.9 "Food is average."6.3 "Only 63% were
satisfied with the menu ." -
5.8 "Average comfort."5.9 "Only 59% said
rooms were big enough ." 6.0 "For only 60%, thenoise level was all right ." 6.7 "Beds were acceptable for 67%." 5.6 "56% thought thebathroom was big enough ." -
5.4 "Average amenities."5.6 "56% thought the
building was acceptable ." 6.9 "69% considered thelobby entrance to be so-so ." 5.0 "50% said thearchitecture was not spectacular ." -
5.3 "Rooms are ok."5.9 "Only 59% said
rooms were big enough ." 6.7 "Beds were acceptable for 67%." 5.6 "56% thought thebathroom was big enough ." -
4.3 "Vibe wasn't good."3.1 "69%
criticized the unstylish hotel ." -
3.2 "Disappointing internet connection."3.5 "65% said the
wifi quality was bad ."
Overall Rating
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." 8.2 "82% said thereception staff was great ." -
8.0 "Location is great."10.0 "
Near to public transport , according to 100%." 7.2 "City centre within easy reach , said 72%." -
7.9 "Good breakfast."
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6.0 "Food is average."6.5 "Only 65% were
satisfied with the menu ." -
5.6 "Average comfort."5.8 "Only 58% said
rooms were big enough ." 5.4 "For only 54%, thenoise level was all right ." 6.9 "Beds were acceptable for 69%." 5.4 "54% thought thebathroom was big enough ." -
5.5 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." 6.9 "Beds were acceptable for 69%." 5.4 "54% thought thebathroom was big enough ." 5.2 "52% thought theminibar was ok ." -
5.1 "Average amenities."5.2 "52% thought the
building was acceptable ." -
5.1 "Bar is ok."
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4.6 "Vibe wasn't good."3.6 "64%
criticized the unstylish hotel ." -
3.4 "Internet is poor."3.6 "64% said the
wifi quality was bad ."
Overall Rating
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." -
8.2 "Location is great."10.0 "
Near to public transport , according to 100%." -
7.9 "Good cleanliness."7.9 "79% said
rooms were clean ." -
7.7 "Good breakfast."
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5.7 "Average comfort."6.4 "
Beds were acceptable for 64%." 6.0 "For only 60%, thenoise level was all right ." 5.8 "Only 58% saidrooms were big enough ." -
5.6 "Average amenities."5.6 "56% thought the
building was acceptable ." -
5.1 "Rooms are ok."6.4 "
Beds were acceptable for 64%." 5.8 "Only 58% saidrooms were big enough ." -
4.4 "Vibe wasn't good."
Overall Rating
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8.9 "Great service."9.6 "96% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." 8.4 "84% said thereception staff was great ." -
8.4 "Location is great."10.0 "
Near to public transport , according to 100%." -
8.1 "Generally very clean."7.9 "79% said
rooms were clean ." 9.0 "90% thoughtit was clean ." -
7.3 "Good breakfast."
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6.0 "Food is average."
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5.4 "Average amenities."5.5 "55% thought the
building was acceptable ." -
5.3 "Average comfort."6.6 "
Beds were acceptable for 66%." 5.3 "Only 53% saidrooms were big enough ." 6.3 "For only 63%, thenoise level was all right ." -
5.1 "Bar is ok."
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3.9 "Vibe wasn't good."2.6 "74%
criticized the unstylish hotel ." -
3.3 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The staff - especially Susanna at the desk and Manuel the waiter N/A
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7.7review from
The staff was very friendly and helpful. The room was very clean and comfortable. A little farther from the downtown than we would have liked. But transportation was very good.
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3.3review from
I booked for promotion price for a double room and I got standard room instead when we arrived. The staff just apologized for the inconvenience but this kind of thing happen to us twice in Lisbon through booking.com though it's a different hotel. May be the promotion is a scam to us after all! I am not sure if I want to booking through this service anymore. Plus the air con in this room is constantly making a loud noise that we have to wake up to turn it off and on through out the night. I am not sure if this is really a 4 star hotel!
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7.7review from
- very nice and clean hotel, close to subway station - wifi signal could be stronger
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5.0review from
need wi-fi - forget this hotel "internet engineer" has god complex - he can easily block your computer from hotel`s wi-fi permanently. Nobody cares about your needs. And also you will be blamed in violation of their network. (same computer behavior in about 7 hotels within this trip - everything was perfect)
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7.6review from
I asked for a change of room due to outside noise and the reception staff delt with the proplem speedily without question and with a smile.
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7.6review from
Cleanliness and comfort Too crowdy during breakfast
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6.0review from
Price is reasonable, close to Metro. 2 nearby Metros, but walking from one of them to the hotel requires passing a stretch of neighbourhood that makes me a little nervous. It can be avoided by using the other metro.
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8.0review from
Within in easy walking distance of the city centre and other amenities I asked for a smoking room and was given a non smoking room - other than that everything was excellent
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6.4review from
evrything,very nice hotel with perfect staff,nice room would like to stay there again
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7.7review from
The staff was very friendly and helpful. The room was very clean and comfortable. A little farther from the downtown than we would have liked. But transportation was very good.
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7.7review from
- very nice and clean hotel, close to subway station - wifi signal could be stronger
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7.6review from
I asked for a change of room due to outside noise and the reception staff delt with the proplem speedily without question and with a smile.
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7.6review from
Cleanliness and comfort Too crowdy during breakfast
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3.3review from
I booked for promotion price for a double room and I got standard room instead when we arrived. The staff just apologized for the inconvenience but this kind of thing happen to us twice in Lisbon through booking.com though it's a different hotel. May be the promotion is a scam to us after all! I am not sure if I want to booking through this service anymore. Plus the air con in this room is constantly making a loud noise that we have to wake up to turn it off and on through out the night. I am not sure if this is really a 4 star hotel!
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5.0review from
need wi-fi - forget this hotel "internet engineer" has god complex - he can easily block your computer from hotel`s wi-fi permanently. Nobody cares about your needs. And also you will be blamed in violation of their network. (same computer behavior in about 7 hotels within this trip - everything was perfect)
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6.0review from
Price is reasonable, close to Metro. 2 nearby Metros, but walking from one of them to the hotel requires passing a stretch of neighbourhood that makes me a little nervous. It can be avoided by using the other metro.
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6.4review from
evrything,very nice hotel with perfect staff,nice room would like to stay there again
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