Pros: I've rented a car to be picked up at the San Antonio airport. Turns out the car I got was to be picked up in town. No transportation to the car or double the cost to pick up at the airport. I went to another company at the airport and got a car at a much more reasonable price. Thank you Budget.
Aug 12 2016
Pros: Nice ride. The location I picked up the car has new cars/suvs.
I pack my car for free
Oct 27 2016
dropoff needs to be addressed
Cons: This location opens at 5am. Flights out of SAT begin at 6am. That is too small of a window to catch the shuttle back to the airport and still make a 6am flight.
Nov 4 2016
ask questions BEFORE
Pros: the counter rep was kind and helpful
Cons: i didn't need to spend $200+ for rental AND $125+ to park....cab fare would have been WAY better. Who knew?
Nov 21 2016
Cons: They need a better way to drop off the car. My flight was at 1030 am, showed up at 9am, but they did not open until 10am. I had to wait until they opened and rush to the airport.
Jan 19 2017
Cons: Location picked was not the one I anticipated and was closed when I wanted to get car. Had to call next day and have reservation reassigned to airport location(additional airport fee) but convenient. Extra charges kill you.
Mar 4 2017
Driver seat too close to steering wheel
Pros: All else was ok
Apr 15 2017
Pros: Quick check in/out, helpful employee who went above and beyond! The prices were also excellent.
May 25 2017
Cons: I'm used to airport locations that are obviously staffed with more people so this non airport location wad out of the norm for me. Staff were friendly and professional here but I ended up leaving probably half an hour later than I had hoped for. Aside from that I gave no complaints... decent vehicles at a decent price
Jun 7 2017
Pros: The lady at the SAN Antonio budget location was awesome. I will rent a car from her again.
Pros: Overall Avis was great and the representatives were helpful.
Jul 31 2016
Pros: Great service.
Cons: The car smelled like cigarettes.
Jun 6 2017
Pros: The overall experience was great. I was able to drop the vehicle off at a different location with no additional charge.
Sep 10 2017
Pros: Despite the lack of inventory because of Harvey they were very accommodating
Cons: Fast and easy. Thanks avis
Oct 23 2017
Gas fillup fees
Pros: Good morning the rental and dropoff were fine. Good communication and everything was explained.
Cons: There was a fillup fee posted and the final fillup fee is excessive and not based on what was posted. I have used other services and this was an excessive and arbitrary charge.
I would like someone to contact me and discuss this.
Dec 28 2017
Great service from Jimmy!
Pros: Good price for mid size SUV
Cons: Reserved Toyota RAV 4, received Kia Sportage in need of cosmetic repairs.