Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
9.2 "World class service."9.4 "94% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." -
8.6 "Pool is good."
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8.2 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
7.9 "Good location."
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6.9 "Rooms are ok."6.7 "Only 67% thought the
furniture was functional ." -
6.8 "Average comfort."
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5.0 "Sufficient wellness & sports facilities."
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3.0 "Terrible amenities."3.0 "70% thought the
building wasn't nice ."
Overall Rating
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9.1 "World class service."9.2 "92% found the
staff to be very friendly ." -
8.6 "Generally very clean."8.7 "87% said
rooms were clean ." -
7.9 "Good breakfast."
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7.3 "Nice rooms."8.0 "80% said the
beds were comfortable ." 8.7 "87% saidrooms were clean ." -
6.9 "Average comfort."
Overall Rating
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9.0 "World class service."9.2 "92% found the
staff to be very friendly ." -
8.0 "Breakfast is good."
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6.9 "Average comfort."
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6.6 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
Customer service was seriously lacking. Finding a ton of bugs in my first room one would think they would bend over backwards and offer some sort of compensation. Nope I had to call and speak to the general manager to get some sort of compey
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10.0review from
Hot tub was too hot plus no jets - also was a little dirty :(
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10.0review from
Good price, had a pool and located where I was visiting. nope
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3.0review from
The room was clean and contained the essentials Coming back from shopping to find my room door propped open and no-one inside. The assistant manager did not appear concerned.
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9.0review from
The rooms are still in great shape The pool and hot tub are poor at best. Time to remodel the pool!
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Cleanliness of the room. Breakfast was average at best.
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10.0review from
Very clean and nice. Staff was above and beyond. they were fast and bvery nice
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8.0review from
The size of the room- a suite with couch. Lots of pillows of various 'puffiness'Nice breakfast. Pool pretty small. It was quite a distance from where we wanted to be.
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6.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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5.0review from
motel was under renovation and there was alot of dust and debries in the hallways which would track into the room.
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10.0review from
great room with lots of space... friendly, helpful staff... very good breakfast... enjoyed the pool no
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10.0review from
Room was very clean even tho the building was under construction. My son just moved to the area and they just had our second grand child so we will most definitely be coming back often . Nothing
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10.0review from
the room size dirty carpet in hall and back stairs, and a faint urine smell outside of room.
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2.0review from
The breakfast was acceptable.The bathroom was clean. MacDonald's was right next door. We ended up in a bridal suite where the carpet was worn, stained and generally dirty. The bed was awful to get in and out of plus the mattress was lumpy. We had to ask for a blanket. The artificial roses were dusty and the drapes and curtains were faded.
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4.0review from
Yes But we caught 1/2 insect something to bring and show staff. That she said she give us discount price cuz of insect in room. Yes if none inscert in room
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3.0review from
The window howeld from the wind. The shower had no pressure and would not get hot.
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7.0review from
The WiFi internet is very fast. the pillow and bed are not very comfortable.
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10.0review from
Very clean and a reasonable value. The only thing was the 'full breakfast' was weak. We would stay again.
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8.0review from
This hotel offers great benefits: free breakfast, wifi, pool and hot tub, good sized suites, but had a few maintenance issues in our room at least including a tub repair that seemed to have been done with duct tape, and a toilet that squealed every time it was flushed. The staff was friendly and attentive, the breakfast was tasty, and the room was better than we expected for the price we paid.
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10.0review from
We would make a point of staying here again. Everything was clean, the staff was friendly , the breakfast was good and the hotel is fairly convenient too. The kids loved the pool and we loved the hot tub! The hallways were warm but we had that problem in another comfort suites also. Anyway, who spends time in the hall?
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10.0review from
I traveled to Chicago with my 3 young children to visit museums, aquarium, etc. The hotel and our room was beautiful. The room was larger than expected, very clean, and quiet. The pool was also very nice and clean. Breakfast was great - able to feed 3 picky eaters no problem. Will definitely stay here when we return next year.
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10.0review from
This hotel was an excellent place to stay. I was on my way downtown Chicago on Buisness, and the hotel had all the amenaties that I needed. Not to mention, a great location in relation to downtown. There was nothing extraordinarily special about the hotel, but it was confortable, clean, safe, and well worth what I paid. I would recommend this hotel to a friend or coleague.
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10.0review from
stayed here because it was close to relatives. impressed!! rooms big (enough for 6 of us). comfy beds. variety breakfast. would love to here stay again.
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8.0review from
The Hotel offers great value for the price. It has nice rooms, high speed internet and good free breakfast buffet.
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10.0review from
Hot tub was too hot plus no jets - also was a little dirty :(
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10.0review from
Good price, had a pool and located where I was visiting. nope
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9.0review from
The rooms are still in great shape The pool and hot tub are poor at best. Time to remodel the pool!
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Cleanliness of the room. Breakfast was average at best.
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10.0review from
Very clean and nice. Staff was above and beyond. they were fast and bvery nice
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8.0review from
The size of the room- a suite with couch. Lots of pillows of various 'puffiness'Nice breakfast. Pool pretty small. It was quite a distance from where we wanted to be.
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10.0review from
great room with lots of space... friendly, helpful staff... very good breakfast... enjoyed the pool no
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10.0review from
Room was very clean even tho the building was under construction. My son just moved to the area and they just had our second grand child so we will most definitely be coming back often . Nothing
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10.0review from
the room size dirty carpet in hall and back stairs, and a faint urine smell outside of room.
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10.0review from
Very clean and a reasonable value. The only thing was the 'full breakfast' was weak. We would stay again.
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8.0review from
This hotel offers great benefits: free breakfast, wifi, pool and hot tub, good sized suites, but had a few maintenance issues in our room at least including a tub repair that seemed to have been done with duct tape, and a toilet that squealed every time it was flushed. The staff was friendly and attentive, the breakfast was tasty, and the room was better than we expected for the price we paid.
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10.0review from
We would make a point of staying here again. Everything was clean, the staff was friendly , the breakfast was good and the hotel is fairly convenient too. The kids loved the pool and we loved the hot tub! The hallways were warm but we had that problem in another comfort suites also. Anyway, who spends time in the hall?
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10.0review from
I traveled to Chicago with my 3 young children to visit museums, aquarium, etc. The hotel and our room was beautiful. The room was larger than expected, very clean, and quiet. The pool was also very nice and clean. Breakfast was great - able to feed 3 picky eaters no problem. Will definitely stay here when we return next year.
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10.0review from
This hotel was an excellent place to stay. I was on my way downtown Chicago on Buisness, and the hotel had all the amenaties that I needed. Not to mention, a great location in relation to downtown. There was nothing extraordinarily special about the hotel, but it was confortable, clean, safe, and well worth what I paid. I would recommend this hotel to a friend or coleague.
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10.0review from
stayed here because it was close to relatives. impressed!! rooms big (enough for 6 of us). comfy beds. variety breakfast. would love to here stay again.
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8.0review from
The Hotel offers great value for the price. It has nice rooms, high speed internet and good free breakfast buffet.
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5.0review from
Customer service was seriously lacking. Finding a ton of bugs in my first room one would think they would bend over backwards and offer some sort of compensation. Nope I had to call and speak to the general manager to get some sort of compey
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3.0review from
The room was clean and contained the essentials Coming back from shopping to find my room door propped open and no-one inside. The assistant manager did not appear concerned.
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6.0review from
This guest did not leave comments about this hotel.
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5.0review from
motel was under renovation and there was alot of dust and debries in the hallways which would track into the room.
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2.0review from
The breakfast was acceptable.The bathroom was clean. MacDonald's was right next door. We ended up in a bridal suite where the carpet was worn, stained and generally dirty. The bed was awful to get in and out of plus the mattress was lumpy. We had to ask for a blanket. The artificial roses were dusty and the drapes and curtains were faded.
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4.0review from
Yes But we caught 1/2 insect something to bring and show staff. That she said she give us discount price cuz of insect in room. Yes if none inscert in room
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3.0review from
The window howeld from the wind. The shower had no pressure and would not get hot.
