Lombard Hotels

The beds were so nice and sofe the pillows a plus...it was nice to have the extra room. Great idea if staying with additional guest to share a suite. The manager reception and the breakfast was really nice. The Chiefs were so nice and greeted you with a great big Good Morning and the omelettes and pancakes were really very good, such a plus to the old donuts and all the carbs. Very nice hotel and would stay and recommend this hotel to others.

Stayed for two days over a weekend. Great free breakfast, excellent room and will stay again.

The staff is horrible. The vale parking guy messed up the front bumper of my benz

Staff

Great Value IE Room amenities Very Nice, Over the Top Breakfast (Included), location by shopping and restaurants, Over all Vibe of Hotel is Classy with a vacation Feel!

Sorry to Say.......I would have to make up a compliant about the Hotel :)

We had a toilet overflow in the middle of the night and there was no one to fix it. And they ran out of towels. They asked me what time they could fix the toilet in the am and non one showed up so I had to continue to follow up on this.

I booked 2 rooms and they were far from each other. I did not understand when I booked them together. It was very frustrating.

The atmosphere was nice and comfortable. Room was quiet and relaxing.

Yes. I was uncomfortable because the toilet was stopped up. And I only flushed twice the whole time I stayed. And when I got out of the shower the water in the toilet proceeded. Very scary and uncomfortable.

The location was convenient for the occasion I attended.

The room and service were much more than adequate. Clean, roomy, microwave and refrigerator available. Wonderful breakfast. Very enjoyable stay.

Didn't realize until the next morning that the mattress could be adjusted for comfort.

It was very clean, the gym actually had a free weight set. The room was nice and I felt the staff really cared about my experience

Everything was great, staff was greatt

There where spot on my blanket.

Nothing

Dirty, bugs, wrong room. Dirty towels. TV was fuzzy.

Room was nice for the price and the location was great.

Toilet in bathroom needed a little work and the shower curtains didn't fit the shower right.

Great value for the rate per night. Breakfast is better than average.

Nice bed Nice breakfast

Everything in the room was on extension cords very few accessible power plugs mini fridge did not work

Great location.

The bed spread hadn't been cleaned. There was no extra bedding in the room for the pull out bed and when we asked for bedding the blankets we were given were basically thick sheets.

I have a toddler who goes to sleep around 7:00 pm. Needless to say my wife and I do not like to go to sleep that early. Having a two-room suite so that we can stay up later without having to be in silence is very important. Comfort Suites allowed us to rent a two-room suite at a fraction of the cost of most other hotels. When you see a deal like that you may worry about the quality of the neighborhood. You don't have to. We decided to get some fresh air and go for a walk in what seemed to be a very quiet, safe neighborhood behind the hotel.

Did find a gummy bear that didn't belong to us on the floor. And could hear the parents next door yelling at their kids late at night, which kept my wife up from about midnight to 2:00 a.m. (Can't blame the hotel for parents who don't put their kids to bed at a reasonable time, but the walls could be better sound-proofed.)

The location was decent. Easy access to dining and local businesses. The staff was helpful, but I shouldn't have needed the help I did. Internet speed was excellent. Many power outlets and USB power ports for accessories. Comfortable clean bed.

My room was cleaned even though I left with the Do Not Disturb card on my door. The room looked like grandma's house, including frayed carpet edges, poorly patched bathtub, badly painted doors with screw in door knobs falling off and lamps/furnishings that looked like crappy pineapple fake gold thrift store fare. The air/heating appeared to not work until I called front desk and they informed me it takes 3-5 minutes to come on. I had issues with BOTH TV's in the room. One had moving lines across the screen despite a good antennae connection and the other wouldn't come on until the maintenance guy came in and unhooked the DVD player. Carpet in and out of the rooms was old and dingy. Ironing board was terrible and the iron wouldn't get hot enough.

motel was under renovation and there was alot of dust and debries in the hallways which would track into the room.

great room with lots of space... friendly, helpful staff... very good breakfast... enjoyed the pool

no

I would definitely stay again if we were to go to this area. And I would recommend it.

Clean, location and the breakfast

It should have had a microwave and refrigerator in the room.

It should be another star it was excellent!

all was great

We spent the weekend here and it was just ok. The floor had not been thoroughly vacuumed as I found crumbs and a quarter on the floor. I also found crumbs in the bed. The pool area had two large pieces of drywall missing from the ceiling....The breakfast selection was average at best. The eggs were rubbery and the sausage was low quality. I purchased orange juice at a local store because the juice at the hotel was watered down.

We really loved the location of this hotel. We were in Chicago area for a wedding, and wanted to take our youngest daughter into the city for sight seeing, so this was a great location for getting to the wedding, and for going into the city. Even though it is right off a highway, it felt selcuded. You couldn't hear any traffic (we were there Memorial Day weekend). The courtyard was awesome!! We ate our breakfast there each morning. Staff was great. We did have a spider in the sink and a couple fruit flies, but otherwise it was clean. Mattresses were way better than most hotels. Nice varitey of food at breakfast. We were disapointed that the shuttle to the train only runs M-F, but the front desk gave us detailed directions to the nearest train stop. When we go back, we will most likely stay here again!!

The room was very small and the bed's were supposed to be queen size but seemed like twin beds and we're very hard.

I LIKED WHAT WAS UPDATED. AND THE LADIES AT THE FRONT DESK WERE VERY HELPFUL AND PLEASANT

THE ROOM WAS VERY DRAFTY AND DRY. ONE OF US ENDED UP SICK AFTER OUR STAY.

The staff was super friendly and helpful. Everyone we talked to was polite and upbeat. I llike it when people like theri jobs and it shows. There are no complaints at all about this hotel. We would use it again when traveling this area.