Sonesta Es Suites Chicago - Lombard
Overview
The Sonesta ES Suites Chicago – Lombard is located just over two miles from the Highland business district with quick access to downtown Chicago using Interstate 88. This mid-range hotel has staff who speak English and Spanish. It is only 11 miles from O’Hare International Airport and 14 miles from Midway Airport. It has 144 non-smoking, air-conditioned guest rooms and suites. This is a pet-friendly establishment with shuttle bus service and free parking.
Each of the rooms at this hotel is a suite that comes with free breakfast every morning. Guests have access to complimentary high-speed wireless Internet access and a cable television with premium movie channels. The suites come with a full-size refrigerator, stove, toaster, microwave, dishwasher, and coffeemaker. There are private bathrooms with a hairdryer along with an iron and ironing board for guest use. This hotel offers long-term lodging for those in town on business or for other reasons.
There are a selection of shopping options, attractions, and entertainment destinations near this hotel. Lombard Roller Rink, Yorktown Center, Asha Spa and Salon, Lilacia Park, and Tivoli Theatre Downers Grove are all within four miles of the hotel. Other nearby options include Morton Arboretum, Drury Lane Theatre, and Oakbrook Center.
Restaurants are located near the hotel offering a variety of cuisines. Greek Islands Restaurant West serves Mediterranean food, the Capital Grille offers steakhouse and seafood, Frankie’s Deli focuses on Italian fare, and the Patio offers barbecue meals.
Amenities at Sonesta Es Suites Chicago - Lombard
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Internet
Services and conveniences
- Business center
- Express check-out
- Concierge service
- Safety deposit box
- Mini-market on site
- Room service
- 24hr front desk
Kitchen
- Refrigerator
- Shared kitchen
- Microwave
- Kitchen
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Dining
- Restaurant
- Bar/Lounge
- Grocery deliveries
Family friendly
- Babysitting or child care
- Playground
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Outdoor
- Grill
Workspace
- Fax/photocopying
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Sonesta Es Suites Chicago - Lombard
Summary of reviews
Score by provider


All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available in the rooms?
The rooms at Sonesta ES Suites Chicago – Lombard are suites that come with a full-size refrigerator, stove, toaster, microwave, dishwasher, and coffeemaker. Additionally, guests have access to complimentary high-speed wireless Internet access and a cable television with premium movie channels.
Is there free parking available at the hotel?
Yes, the hotel offers free parking for guests, making it convenient for those traveling by car.
What can guests expect from the complimentary breakfast?
The hotel provides free breakfast every morning for guests, ensuring a convenient and enjoyable start to the day during their stay.
How is the cleanliness of the rooms and facilities maintained?
The hotel follows enhanced cleaning protocols, with daily housekeeping and professional cleaning companies ensuring that guest accommodations are disinfected between stays. Additionally, all plates, cutlery, glasses, and other tableware are sanitized for guests' safety.
When is the best time to visit the hotel?
The high season at Sonesta ES Suites Chicago – Lombard is in November, offering an ideal time to experience the hotel's offerings and nearby attractions. However, guests should be aware that the hotel may be undergoing remodeling during their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with the room amenities and cleanliness, so it's advisable to carefully consider room selection and possibly request to see the room before checking in.
Verify Services and Amenities
Due to the hotel's transition to long-term apartments, some guests were disappointed by the lack of services such as housekeeping and breakfast. It's recommended to verify the availability of expected services and amenities before booking.
Check for Recent Renovations
A few guests mentioned ongoing remodeling, which caused inconvenience. It's advisable to inquire about the status of renovations to avoid any disturbances during the stay.
Be Mindful of Noise Levels
Several guests reported noise disturbances, including loud music and banging from neighboring rooms. It's recommended to be mindful of potential noise issues and consider requesting a quieter room location.
Confirm the Hotel's Status
Some guests were surprised by the hotel's transition to long-term apartments. It's advisable to confirm the current status of the property to align expectations accordingly.
Address Security Concerns
A few guests expressed concerns about safety and security due to issues with room doors and the presence of unauthorized individuals on the premises. It's important to address any security concerns with the hotel staff.
Inquire About Parking Availability
Some guests experienced difficulties with parking availability. It's recommended to inquire about parking options and availability, especially during peak times.
Manage Expectations for Breakfast
As the hotel is transitioning to long-term apartments, the availability of breakfast may be limited. It's advisable to manage expectations regarding complimentary breakfast offerings.
Communicate Clearly with Staff
Several guests mentioned challenges in reaching hotel staff and receiving assistance. Clear and proactive communication with the staff may help address any issues effectively.
Consider Alternative Accommodations
Given the varied feedback about the hotel's current state, it may be prudent to consider alternative accommodations in the area, especially for those seeking a traditional hotel experience.
Location
What's nearby
- National University of Health Sciences1.1 mi
- Enchanted Castle1.2 mi
- Oakbrook Terrace Village Hall2.4 mi
- First Church of Lombard2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sonesta Es Suites Chicago - Lombard
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Value for money | 7.6 |
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Distance to city center | 2.3 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 10.7 mi |