Accessibility and suitability
Basics
Services and conveniences
Bathroom
Dining
General
Media and entertainment
Health and safety
Laundry
Bedroom
Workspace
Family friendly
Things to do
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
The hotel offers 24-hour room service, a fitness center, and in-room childcare for a fee. Additionally, guests can enjoy complimentary WiFi in guest rooms and all public areas.
What can I expect from the hotel's dining options?
The hotel has a restaurant and bar for guest dining, and breakfast is available for an additional fee. There are also special diet menus available upon request.
What are the common concerns about the hotel's rooms?
Some guests have mentioned small rooms, somewhat dated interiors, and the lack of a fridge in the room. Additionally, a few guests found the bathroom to be small with a wet floor.
What practical information should I know about parking and transportation?
Parking is not available at the hotel, but paid public parking may be available nearby. The hotel is conveniently located near public transit for easy access to the rest of London.
When is the best time to visit the hotel?
The high season is in June, and the low season is in January. Visitors can take advantage of the hotel's strategic location, close to many attractions and public transportation.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Deluxe Double Rooms
Guests were pleased with the deluxe double rooms, which were well-decorated, had comfortable beds, and offered modern amenities such as a Nespresso-type machine.
Check for Early Check-in Charges
Some guests noted that they had to pay an additional charge for early check-in, even when rooms were available, so it's advisable to inquire about this before arrival.
Be Aware of Pre-authorization Charges
The hotel may debit £50 on your card upon check-in to cover any potential damages, which will be reimbursed if no damage occurs. Guests should be prepared for this and the potential delay in the reimbursement.
Accessibility Considerations
The hotel is praised for being very accessible, with modern and comfortable facilities, making it a good choice for guests with mobility needs.
Room Selection Tip
If space is a priority, consider avoiding the single rooms, as some guests found them to be very small and not value for money.
Noise Consideration
Some guests mentioned noise from the nearby fire station, so light sleepers may want to take this into account and consider requesting a quieter room.
Breakfast Options
While some guests found the breakfast to be limited, others found it to be nice but with not a lot of choice. It's advisable to check the breakfast options beforehand if it's an important aspect of the stay.
Bathroom Layout
Several guests mentioned that the bathrooms were small and somewhat dated, with some noting issues such as nowhere to put wash bags and a lack of space for toiletry bags. This is something to consider when packing and choosing a room.
Staff Friendliness
The staff received numerous compliments for being friendly, welcoming, and helpful, which greatly enhanced the overall guest experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | November | $266 | $219 |
Cheapest month to stay with an average 33% drop in price. | Most expensive month to stay with an average 77% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 1.9 mi | London City | 7.9 mi |