Overview
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Balmoral House Hotel

156 Sussex Gardens, London, W2 1UD, United Kingdom
+44 207 723 7445

$63+

Overall guest ratings

7.7/10 Good
Based on 1,892 reviews

Review highlights

  • 9.7
  • 9.0
  • 4.4
  • 2.9

Good to know

  • Train station is close

Nearby

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    About

    Located in London City Centre, this hotel is within a 15-minute walk of Hyde Park and Kensington Gardens. Selfridges and Royal Albert Hall are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,892 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      7.9 "Easily accessible by car, said 79%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Excellent value."
      9.5 "95% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.0 "80% said the booking process went smoothly."
    • 8.5 "Generally very clean."
      8.5 "85% said rooms were clean."
      9.8 "98% thought it was clean."
      8.4 "84% said the bathroom was clean."
    • 6.7 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.9 "91% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      2.6 "74% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      2.6 "74% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
    • 2.9 "Food is inedible."
      2.0 "For 80%, the dining experience was not enjoyable."
      1.9 "81% said the pork dishes didn't taste good."
      1.1 "89% found the side dishes unedible."
    • 2.7 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.8 "For 92%, the lobby entrance was sub-standard."
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    Overall Rating

    7.6 Good
    Based on 454 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Excellent value."
      9.6 "96% were happy with the price of the breakfast."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.5 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.8 "98% thought it was clean."
    • 6.9 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
      0.8 "92% said rooms were small."
      2.8 "72% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      2.6 "74% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      2.7 "73% found problems with the furniture."
    • 2.6 "Food is inedible."
    • 2.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 946 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 9.0 "Excellent value."
      10.0 "100% thought it was a great value."
      9.6 "96% were happy with the price of the breakfast."
    • 8.5 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.7 "97% thought it was clean."
      8.3 "83% said the bathroom was clean."
    • 6.7 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      0.6 "94% said rooms were small."
      2.3 "77% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      2.5 "75% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      2.3 "77% had problems with the shower."
      1.7 "Air conditioning was criticized by 83%."
    • 3.5 "Not very comfortable."
      0.6 "94% said rooms were small."
      0.1 "99% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 3.2 "Food is inedible."
    • 2.9 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall Rating

    7.7 Good
    Based on 491 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.3 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.5 "85% said the bathroom was clean."
    • 6.6 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.9 "91% said rooms were small."
      3.1 "69% complained about the bathroom."
      2.9 "71% thought they were poorly maintained."
      0.2 "98% criticized the small bathroom."
      2.5 "75% had problems with the shower."
    • 2.9 "Food is inedible."
    • 2.7 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Train station is close"
    data provided by TrustYou

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