Cromwell International Hotel

Pros: Great location. Chelsea is always a great place to stay in central London.

Cons: The room was too small. The rooms seemed to be made to accommodate the comfort of one person. The lounge was more like a hostel then a hotel and the staff were quite lazy and unenthusiastic, never ...

Pros: The location was the only good thing

Cons: The staff were unhelpful, the rooms were tiny with no air conditioning, showers were temperamental, rooms need overhauling and the lift didn't always work. Very Poor standard.

Pros: Absolutely a hotel from hell! Very very very dirty and uncomfortable

Cons: Everything was horrible!

Cons: The shower area is too small

Pros: Troubles with order of numbered rooms, 2 hours discussion with staff

Could easily be so much better if management cared

Pros: Shower was reliably hot. Booked because of the loft room

Cons: Lack of wi-fi in rooms. Wi-fi in lobby didn't work. View of inner courtyard was disgusting. Makeshift scaffolding as fire escape, with stale bread left out for nesting pigeons, with shit all over the outside window. Room was unbearably hot (80F-degrees plus) so windows had to be opened to sleep, which meant dealing with nesting pigeons and smell of pigeons and smell of hotel staff smoking below us in the courtyard. Bathroom at times smelled like sewer Toilet would occasionally run non-stop. Only one access card left my wife unable to enter the room when we were separated and I had the card. The staff were faux-friendly, felt like I was in a third world country. Shower door broke while we were staying. Dingy linens and dated furniture Vent in the upstairs room could see into adjoining room.