Guest reviews
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Overall Rating
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9.8 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "Near to public transport , according to 100%." 8.5 "85%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.8 "City centre within easy reach , said 98%." -
9.3 "World class service."9.8 "98% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." 7.5 "75% found therestaurant service to be one of the best ." 7.5 "Management was excellent , said 75%." -
8.9 "Generally very clean."8.7 "87% said
rooms were clean ." 9.7 "97% thoughtit was clean ." 8.3 "83% said thebathroom was clean ." -
7.9 "Good breakfast."9.7 "97% were
happy with the price of the breakfast ." -
7.2 "Internet works."10.0 "100% thought it was a
great value ." -
5.5 "Rooms are ok."5.8 "
Beds were acceptable for 58%." -
4.4 "Bad amenities."4.2 "58% thought the
building wasn't nice ." 4.0 "60%complained about the elevator ." 1.1 "89% thought thefacilities needed updating ." 3.3 "67%didn't like the architecture ." 2.9 "For 71%, thelobby entrance was sub-standard ."
Overall Rating
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9.9 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.3 "93%liked the proximity to sightseeing ." -
9.5 "World class service."9.7 "97% found the
staff to be very friendly ." 9.7 "97% thought theservice was very professional ." 7.9 "79% said thereception staff was great ." -
9.1 "Perfectly clean."8.8 "88% said
rooms were clean ." 9.7 "97% thoughtit was clean ." 8.4 "84% said thebathroom was clean ." -
8.0 "Breakfast is good."
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5.6 "Rooms are ok."5.7 "
Beds were acceptable for 57%." -
4.1 "Bad amenities."3.9 "61% thought the
building wasn't nice ." 4.1 "59%complained about the elevator ." 0.9 "91% thought thefacilities needed updating ."
Overall Rating
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9.9 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "Near to public transport , according to 100%." 8.8 "88%liked the proximity to shopping ." 9.3 "93%liked the proximity to sightseeing ." 7.6 "Easily accessible by car , said 76%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.3 "World class service."9.9 "99% found the
staff to be very friendly ." 9.5 "95% thought theservice was very professional ." 7.7 "77% said thereception staff was great ." 7.5 "Housekeeping was great , according to 75%." -
9.0 "Perfectly clean."8.8 "88% said
rooms were clean ." 9.7 "97% thoughtit was clean ." 8.3 "83% said thebathroom was clean ." -
7.7 "Good breakfast."
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7.2 "Internet works."10.0 "100% thought it was a
great value ." -
5.8 "Average comfort."5.8 "
Beds were acceptable for 58%." -
5.1 "Rooms are ok."5.8 "
Beds were acceptable for 58%."
Overall Rating
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9.6 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
9.0 "Perfectly clean."8.9 "89% said
rooms were clean ." -
8.5 "Good value."
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8.1 "Breakfast is good."
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6.0 "Average comfort."
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5.8 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ."
Overall Rating
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9.9 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "Near to public transport , according to 100%." 9.9 "City centre within easy reach , said 99%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.3 "93%liked the proximity to sightseeing ." 8.7 "87%liked the proximity to shopping ." -
9.3 "World class service."9.8 "98% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." -
8.8 "Generally very clean."8.5 "85% said
rooms were clean ." 9.8 "98% thoughtit was clean ." 8.1 "81% said thebathroom was clean ." -
8.8 "Breakfast is good."9.6 "96% were
happy with the price of the breakfast ." -
7.5 "Internet works."7.2 "72% said the
wifi quality was great ." -
5.6 "Rooms are ok."
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4.6 "Bad amenities."4.5 "55% thought the
building wasn't nice ." 4.1 "59%complained about the elevator ." 1.0 "90% thought thefacilities needed updating ." 3.4 "66%didn't like the architecture ." 3.6 "For 64%, thelobby entrance was sub-standard ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
The location, covenient for stations and west end and spotlessly clean..Very friendly and helpful staff. We missed having a lift
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7.0review from
Clean room, great,quiet location and yet very close to St Pancras.
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6.7review from
Location was great, rooms very clean and quite spacious for city centre hotel. Very very hot in rooms, hence planty of fans available. But was just a little overwhelming
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7.7review from
clean comfortable room and pleasant atmosphere. Excellent location no lift
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7.0review from
The location is convenient for St Pancras, British Museum, and Tube. The room and bathroom were warm (almost too warm) and comfortable. The breakfast was freshly cooked to order.
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4.8review from
Location and setting of the Hotel was very nice. I'm afraid I had a problem at breakfast time. I arrived to the dining room at 09h01. I misunderstood that breakfast finished at 09h00 and thought I had until 09h30. Waitress told me that breakfast was finished. I thought it was unfair that one minute past nine there was nothing available to eat. At about 09h05 several staff came in to clean off the tables, while there were still people eating, making everyone hurry up to finish. I did not like this and feel everyone was made to feel uncomfortable.
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8.0review from
Great Customer Service and wonderful location for the price.
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6.0review from
The staff were cheerful and friendly, the room was comfortable and the breakfast was fine. There was a computer in the breakfast room that guests could use to access the web. The hotel was located on a quiet street. The room we were in had its own air conditioner for the one day when it was hot.
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6.0review from
shower very poor,breakfast cup of tea undrinkable
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6.0review from
Location, individuality
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7.3review from
The location, covenient for stations and west end and spotlessly clean..Very friendly and helpful staff. We missed having a lift
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7.0review from
Clean room, great,quiet location and yet very close to St Pancras.
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6.7review from
Location was great, rooms very clean and quite spacious for city centre hotel. Very very hot in rooms, hence planty of fans available. But was just a little overwhelming
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7.7review from
clean comfortable room and pleasant atmosphere. Excellent location no lift
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7.0review from
The location is convenient for St Pancras, British Museum, and Tube. The room and bathroom were warm (almost too warm) and comfortable. The breakfast was freshly cooked to order.
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4.8review from
Location and setting of the Hotel was very nice. I'm afraid I had a problem at breakfast time. I arrived to the dining room at 09h01. I misunderstood that breakfast finished at 09h00 and thought I had until 09h30. Waitress told me that breakfast was finished. I thought it was unfair that one minute past nine there was nothing available to eat. At about 09h05 several staff came in to clean off the tables, while there were still people eating, making everyone hurry up to finish. I did not like this and feel everyone was made to feel uncomfortable.
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6.0review from
The staff were cheerful and friendly, the room was comfortable and the breakfast was fine. There was a computer in the breakfast room that guests could use to access the web. The hotel was located on a quiet street. The room we were in had its own air conditioner for the one day when it was hot.
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6.0review from
shower very poor,breakfast cup of tea undrinkable
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6.0review from
Location, individuality
