Comfortable stay, good value and good location right by a metro station. The host was friendly and helpful. The room was quite dusty, and there seemed to be no hot water in the mornings. Overall I would happily stay here again.
3 stars
Russell Square Hotel
11 Bernard Street, London, WC1N 1LN, United Kingdom
London, United Kingdom
See location+44 203 289 6304Photos of Russell Square Hotel
Overview
Russell House Hotel is located in the London City Centre and offers guests proximity to the University of London, the British Museum, and the Great Ormond Street Hospital. The British Library and the University College London are also within 15 minutes away. With its ideal location that's close to both universities, parents will find this hotel a convenient place to stay when visiting their student-children. Also, Russell Square Underground Station is a mere 2-minute walk from the hotel, while Holborn Underground Station is only 10 minutes away. Both of these stations offer guests convenient access to other parts of historic London.
Whether guests are staying for visits, business, or leisure, they're sure to enjoy this hotel's accommodating rooms and amenities. All 14 of the guest rooms offer free access to wireless internet, electric kettles, and flat-screen TVs with digital channels. More modern amenities included are hairdryers, showers, and writing desks for guests to work on assignments or work. In addition to these modern amenities, each room in the hotel is smoke-free, and provides guests with heating and daily housekeeping. Guests are certain to feel well accommodated during their stay at the elegant, boutique hotel.
The rooms in the hotel feature bright, eye-popping décor to immediately enhance the mood and make one feel pleasantly at home. Each room offers a stunning blend of traditional and modern settings to appeal to any guest's taste in design and style.
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Amenities at Russell Square Hotel
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Laundry service
- Laundry facilities
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Shampoo
- Heating
- Adapter
- Body soap
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
Bathroom
- Shared bathroom
- Shared toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Family rooms
- Hardwood or parquet floors
- Sofa
- Tile/marble floor
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Upper floors accessible by stairs
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- TV
Workspace
- Desk
Dining
- Dining table
Services and conveniences
- 24hr front desk
Reviews of Russell Square Hotel
4.6
Mediocre
574 verified ratings
Wonderful
43
Very good
57
Good
69
Okay
57
Fair
85
Mediocre
65
Poor
198
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its proximity to public transport and amenities. However, many reviews highlighted significant issues with cleanliness, with reports of dirty rooms and lack of proper cleaning services. Additionally, the service was often criticized for being inadequate, with no reception or assistance available, leading to a sense of insecurity for guests.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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4.4 out of 10
293 reviews
5.7 out of 10
35 reviews
6 out of 10
2 reviews
All reviews
Because I've seen it advertised in other places I feel I have to say that I saw no evidence of any dining area, nor common area and I didn't find the laundry they're stated to have. The pictures are also a bit misleading. In my room there wasn't enough room to open our suitcases without putting them on the bed, and even getting into the room involved some entering, and closing the door to clear th...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the rooms?
The guest rooms offer free access to wireless internet, electric kettles, and flat-screen TVs with digital channels. Additionally, modern amenities such as hairdryers, showers, and writing desks are available for guests to use.
Are there any specific nearby attractions?
The hotel is conveniently located near the British Museum, Somerset House, and the National Gallery, making it an ideal place to stay for those interested in exploring London's cultural and historical landmarks.
What can guests expect in terms of cleanliness?
Guests can expect daily housekeeping, ensuring that the rooms are well-maintained and clean throughout their stay at the hotel.
Is the hotel suitable for budget-conscious travelers?
The hotel is suitable for those on a budget, offering a convenient location within central London and close walking distance to the tube station, making it a cost-effective option for visitors.
When is the best time to visit the hotel?
The hotel is an ideal place to stay during the low season in August, offering good value for money and a friendly, accommodating atmosphere for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Lower Floors
Several guests mentioned that the hotel does not have a lift, so if you have mobility concerns or heavy luggage, consider requesting a room on the lower floors to avoid climbing multiple flights of stairs.
Check Room Amenities
Some guests were disappointed to find that the amenities listed, such as tea/coffee makers, were not available in their rooms. It's advisable to confirm the availability of specific amenities with the hotel before booking.
Be Mindful of Noise
A few guests noted that the room isolation was not great for noise. If you're sensitive to noise, consider bringing earplugs or requesting a quieter room location.
Consider Packing Light
Guests staying on higher floors mentioned that there are several flights of stairs to climb, so it's recommended to pack light to make the ascent more manageable.
Verify Room Size
Some guests found the rooms to be smaller than expected. If space is a priority, consider inquiring about room size variations or upgrading to a larger room if available.
Confirm Heating and Cooling
A few guests experienced issues with room temperature, including inadequate heating and overheating. It may be helpful to confirm the heating and cooling options in the room before your stay.
Inquire About Staff Availability
Several guests mentioned difficulties in reaching hotel staff, especially during emergencies. It's advisable to inquire about staff availability and emergency procedures upon check-in.
Double-Check Booking Details
Some guests encountered discrepancies between the listed amenities and the actual room features. Double-checking specific room details with the hotel before arrival can help manage expectations.
Plan for Shared Facilities
Guests were surprised by the concept of shared bathrooms and found it to be inconvenient. If this is a concern, it's recommended to inquire about room-specific bathroom arrangements before booking.
Explore Nearby Dining Options
The hotel's proximity to eateries and convenience stores was highlighted as a positive aspect. Consider exploring the nearby dining options for added convenience during your stay.
Location
11 Bernard Street, London, WC1N 1LN
What's nearby
- British Museum0.3 mi
- Leicester Square0.9 mi
- Strand0.9 mi
- Piccadilly Circus1 mi
- Trafalgar Square1.1 mi
- Charing Cross1.1 mi
- Central London1.1 mi
- St. Paul's Cathedral1.3 mi
- London Eye1.4 mi
- Oxford Street1.5 mi
- Big Ben1.6 mi
- Waterloo1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Russell Square Hotel
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $131 |
Average price (weekend night) | $262 |
When to book a room at Russell Square Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Russell Square Hotel
FAQs when booking at Russell Square Hotel
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Value for money | 5.2 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | London City |
Distance to airport | 7.6 mi |
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