Very comfortable room. Heating very responsive [during the big freeze].
The food was very disappointing - promising more than it lived up to. Also the room service menu too fancy - some simple sandwiches (toasted or otherwise) would have been lovely.
Good sized twin bedded room, well presented with no major complaints. Free wi-fi in both public areas and bedrooms. Excellent choice and range for breakfast and bar food was good supported by the usual quality of beers from Fullers. Service at breakfast very good.
Minor things that are not untypical of most hotels these days. Heated towel rail did not work so we could not re-use towels as requested. Shaver socket did not work. Bulb in lamp standard broken (fixed within an hour). All things that routine checks by hotel staff should be picking up and rectifying before a guest arrives.
Quiet location and comfortable
Poor breakfast service
The friendly helpful staff and although in the city it was very relaxing environment.
I was very impressed by the large room and the facilities. Very convenient for the City with an excellent Restaurant and Bar within the Hotel
I chose this hotel because of it's location which was ideal for distance from business premises.
Whilst not an important issue - tv screen in bathroom did not work and ceiling appeared to have suffered from some sort of water damage which was not painted and still 'black'. Whilst I received a reduced rate on this occasion I do not believe that the normal tariff is value for money.
bath, tv, aircondition, tea, bathrobes, chocolate, big bed.... Very nice!
The breakfast was too salty and they forgot to bring everything, but nice that it was free on saturdays. They couldn't call us a taxi, because of some problems. You loose a star when you can't call a cab.
The comfort of the rooms and the location
There was a problem with the shower (water temperature regulator); The restaurant service (breakfast) could have been better
The room was brilliant and the breakfast was included and very nice - they even did a veggie english breakfast which really helped my hangover!
We did have to wait a while to drop our bags off after checking out - but they were happy to look after them which was really useful