|Distance to city center||0.9 mi|
|Nearest Airport||London Heathrow|
|Distance to airport||13.8 mi|
|"Room beautiful bed soooo comfy."||(in 57 reviews)|
|"Bed was brilliant staff great."||(in 115 reviews)|
|"The Afternoon Tea is excellent!"||(in 30 reviews)|
|"Attention to customer satisfaction."||(in 4 reviews)|
|afternoon tea||in 73 reviews|
|attention to customer||in 15 reviews|
|beds were very comfortable||in 15 reviews|
|birthday celebration||in 5 reviews|
|comfortable and the room||in 115 reviews|
|daughters birthday||in 15 reviews|
|dress code||in 18 reviews|
|english breakfast||in 52 reviews|
|excellent service||in 54 reviews|
|experience||in 30 reviews|
|feel special||in 7 reviews|
|london||in 11 reviews|
|ritz||in 40 reviews|
|rivoli||in 5 reviews|
|staff are very friendly||in 210 reviews|
|tea coffee making||in 52 reviews|
|upgraded her room||in 117 reviews|
|walk-in shower||in 13 reviews|
Breakfast Room Service (as restaurant was not open before I had to leave).
Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.
Fabulous, glamorous, pampered vacation
My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Location and service was good
Problem with the room it was very small, offered improved room after two days
A dream stay
Being in a smoking floor
OFten when families go on vacation, a hotel is just a place to rest for the night between days filled with activities. The Ritz London is a hotel like no other in that just staying in this luxurious hotel is a vacation in itself. Situated in the heart of London, guests are conveniently close to such icons as the Buckingham Palace, the London Eye, the London Zoo, and Big Ben. After a full day of sightseeing and exploration, guests can return to the hotel for live music on select evenings, a gaming experience, or drinks in the hotel's bar. The smallest guests are treated like princes and princesses with special treats, complimentary ice cream, in-room gaming consoles and a selection of books and DVDs. With so many guestroom and suite options available, with the ability to connect rooms for larger parties, the accommodation possibilities are endless and this beautiful hotel can sleep even the largest of families. All accommodations have access to free Wi-Fi and data connections, and 24-hour room service. Some of the higher-end signature suites include a complimentary trip to the airport in the Ritz's famous Rolls-Royce Phantom, 24 hour butler service, a fully equipped kitchen, and laundry and dry cleaning services. While The Ritz London does its best to make guests feel like royalty, it also makes a conscious effort to care for the environment. According to its Green Policy, The Ritz London aims to reduce its energy use by 3% each year. To ensure that this goal is reached, The Ritz implements a number of green practice such as replacing all plumbing fixtures with water-conserving alternatives, using fresh, seasonal produce in its menus, and housing its own bee population, solely responsible for pollinating a majority of the hotel's crops. From special events and treats for the children, unique and exciting on-premises nightlife, and efforts to improve the state of the environment, The Ritz London leaves no stone unturned when caring for and accommodating its guests.
Based on 3,777 reviews
Policies vary by room type and provider.
|London City||8.2 mi|
|London Heathrow||13.8 mi|
|London Charing Cross||0.8 mi|